Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


View this topic in a long page with up to 500 replies per page Create new topic
1 | 2 | 3
13055 posts

Uber Geek

Trusted
Lifetime subscriber

  # 1769869 24-Apr-2017 16:18
Send private message

Mine took exactly ten working days and that was a month ago.





13055 posts

Uber Geek

Trusted
Lifetime subscriber

  # 1769870 24-Apr-2017 16:19
Send private message

sen8or:

Just did ours, payment came out on 8th April, all were delivered on the 20th, given that includes easter weekend, pretty happy with DIAs turnaround time. Communication was good too, got email confirmation of receipt, 1 email for each passport, then email confirmation of shipment, again, 1 email per passport.


If only all Govt depts could be as organized......



I got the receipt but no dispatch notice.





 
 
 
 


3264 posts

Uber Geek


  # 1769906 24-Apr-2017 16:53
Send private message

Both parentals just got theirs done. Sadly tried to DIY with a PnS at wide angle 4" from the face so their ears didn't exist, rejected of course - So I re-did them with a proper camera, and home studio clam-shell setup and passed easy. But that's another story

 

One was processed by the UK office (I kid you not.. nzpassportslondon@dia or similar) and rejected. The other handled by NZ. Which added a 12hr delay to one of the re-vetting approvals. Both clearly printed locally (CHC now has an approved printing office along with welly.. south island winning!) and arrived 2 days after approval. All up some 6 days incl a weekend I think had it not been rejected and needed some free me-photographer time.

 

 

 

Friends got an urgent one done for their baby. Was ready 2pm next day (they went in and did it at CHC DIA)

 

So it can vary by the vetting office it seems.


60 posts

Master Geek


  # 1769986 24-Apr-2017 19:22
Send private message

Just did my wife's urgently online. Application done late Friday (form completed around 1730). Email at 10am today to say its on its way. Awesome service and worth paying for given that efficiency!

BDFL - Memuneh
64198 posts

Uber Geek

Administrator
Trusted
Geekzone
Lifetime subscriber

  # 1770021 24-Apr-2017 21:37
One person supports this post
Send private message

Ordered a new one online on Wednesday evening, delivered Saturday morning - and it wasn't rush service either.

 

Remember the ESTA...

 

 

 

PS. Moved to correct sub-forum

 

PPS. Try TravelTalk, our (myself, ajobbins, sbiddle and paulspain's new travel site)





bmt

469 posts

Ultimate Geek


  # 1770126 25-Apr-2017 10:45
Send private message

Its good that a government service like this can be so efficient when you hear so many negative stories about other services. Although it is true you are more likely to read about people's negative experiences (especially in the media).. I've really only heard good things since they introduced the 10 year passport. I believe they brought on more staff around about the time it came in. 


150 posts

Master Geek


  # 1770613 26-Apr-2017 12:38
Send private message

In my experience the passport can be very quick as others have said, the delay for me was NZPost as it had to be signed for so that added about 3 days!

 

2 years ago my friend realised the day before we were due to leave for the States that her passport had run out.  She did an urgent renewal online and I went to the passport office in Auckland CBD on the morning of our departure and picked it up in time to meet her at the airport - bit sweaty all round on that one!


 
 
 
 




60 posts

Master Geek


  # 1774324 2-May-2017 16:00
Send private message

So, an update:

 

 

 

I got an email saying my photo was rejected due to the shadow in the background. So I spent yesterday, taking a few and sending them until one got accepted. I must say their reply and email turnaround time is impressive. 

 

I had to make a couple of calls to them to check on the status of my application. They let me know there is no guarantee and probably slim chance of me getting my passport back before I am travelling on Satuday. I chose to ugprade to expedited. 2 hours later, I get a cal saying my passport is ready. I wonder what would have had happened if I had just waited :P

 

 

 

Anyways, I can close the loop on this now until the next 10 years. This thread would be good for people to update regularly when they apply, keeping the timeframes up to date.

 

 

 

Kayan


20733 posts

Uber Geek

Trusted
Lifetime subscriber

  # 1774328 2-May-2017 16:11
Send private message

Submitted Thursday night 10pm, dispatch notice today for a tomorrow delivery. Couldn't ask for better.


234 posts

Master Geek


  # 1774379 2-May-2017 16:33
Send private message

Top tip.

 

Rather than doing the the passport photo rejection resubmit time wasting hassle use the passport office online photo checker tool.

 

 

 

https://onlinephotochecker.passports.govt.nz/Home/TermsAndConditions





Obsequious hypocrite

Minimalist
5580 posts

Uber Geek

Moderator
Trusted
Lifetime subscriber

  # 1774465 2-May-2017 17:18
Send private message

I helped my boss last week, it passed the checker but a person at processing time rejected it.

3264 posts

Uber Geek


  # 1774581 2-May-2017 20:36
Send private message

ObidiahSlope:

 

Top tip.

 

Rather than doing the the passport photo rejection resubmit time wasting hassle use the passport office online photo checker tool.

 

 

 

https://onlinephotochecker.passports.govt.nz/Home/TermsAndConditions

 

 

Its the most losest checker out there. Is the face round, yes, does it goto nearly the sides, yes. ACCEPTED!

 

It said yes to my parentals 15mm wide angle closeup that made their ears not visible around the side of the face...


650 posts

Ultimate Geek


  # 1774616 2-May-2017 21:09
Send private message

Thought I'd add my experience to the list.

 

Had the need to do a rapid turn around so paid the extra $180.  Submitted my application and received a confirmation (of application) email at 13:19. Then got another email at 15:19 (yes exactly 2hrs later) saying new passport had been dispatched.  Arrived before 10am the next day.  Less than 24hrs from submitting the application to having it in my hands.  I was super impressed!

 

Pretty much if you get the photo sorted ok (definitely use the online checker) then they're pretty quick.

 

 


Mad Scientist
20656 posts

Uber Geek

Trusted
Lifetime subscriber

  # 1774618 2-May-2017 21:11
Send private message

Mine was less than a week, or just at one week.





Involuntary autocorrect in operation on mobile device. Apologies in advance.


Mad Scientist
20656 posts

Uber Geek

Trusted
Lifetime subscriber

  # 1774620 2-May-2017 21:14
Send private message

HellraiserNZ:

 

So, an update:

 

 

 

I got an email saying my photo was rejected due to the shadow in the background. So I spent yesterday, taking a few and sending them until one got accepted. I must say their reply and email turnaround time is impressive. 

 

I had to make a couple of calls to them to check on the status of my application. They let me know there is no guarantee and probably slim chance of me getting my passport back before I am travelling on Satuday. I chose to ugprade to expedited. 2 hours later, I get a cal saying my passport is ready. I wonder what would have had happened if I had just waited :P

 

 

 

Anyways, I can close the loop on this now until the next 10 years. This thread would be good for people to update regularly when they apply, keeping the timeframes up to date.

 

 

 

Kayan

 

 

Well, you know, they do give a time frame for passport processing - not like a surprise. Usually I add a few unforeseen factor time onto it (eg, rain, camera broken, photo rejected, earthquake etc) - that means doubling time frame and I gave it a month.





Involuntary autocorrect in operation on mobile device. Apologies in advance.


1 | 2 | 3
View this topic in a long page with up to 500 replies per page Create new topic



Twitter and LinkedIn »



Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Kiwi workers still falling victim to old cyber tricks
Posted 12-Aug-2019 20:47


Lightning Lab GovTech launches 2019 programme
Posted 12-Aug-2019 20:41


Epson launches portable laser projector
Posted 12-Aug-2019 20:27


Huawei launches new distributed HarmonyOS
Posted 12-Aug-2019 20:20


Lenovo introduces single-socket servers for edge and data-intensive workloads
Posted 9-Aug-2019 21:26


The Document Foundation announces LibreOffice 6.3
Posted 9-Aug-2019 16:57


Symantec sell enterprise security assets for US$ 10.7 billion to Broadcom
Posted 9-Aug-2019 16:43


Artificial tongue can distinguish whisky and identify counterfeits
Posted 8-Aug-2019 20:20


Toyota and Preferred Networks to develop service robots
Posted 8-Aug-2019 20:11


Vodafone introduces new Vodafone TV device
Posted 7-Aug-2019 17:16


Intel announces next-generation Intel Xeon Scalable processors with up to 56 cores
Posted 7-Aug-2019 15:41


Nokia 2.2 released in New Zealand
Posted 5-Aug-2019 19:38


2degrees celebrating ten years
Posted 5-Aug-2019 05:00


Sure Petcare launches SureFeed microchip pet feeder
Posted 2-Aug-2019 17:00


Symantec Threat Intelligence: revival and rise of email extortion scams
Posted 2-Aug-2019 16:55



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.