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# 259815 23-Oct-2019 15:40
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Just come in via email, from October 2020 Air NZ is withdrawing their flagship NZ1 from LAX to LHR, meaning that from that date you'll have to fly via partner or alliance carriers if you want to go via the US. At the same time, they're launching a new non-stop AKL-JFK (or EWR) route (ouch). They talk about less than 7% of all AKL-LHR passengers choosing to go via LAX, without addressing the real problem that it's just because the US is utterly balls to transit through.

 

Air New Zealand has shared some news today that will shape the future of our international network and how our customers will travel.

 

We’ve announced we’re launching a non-stop route from Auckland to New York next October. At the same time, we’ve made the difficult decision to withdraw from our Los Angeles-London service in October 2020.

 

We appreciate this will be disappointing for those who enjoy flying with us to London, so I thought I’d share some context and more importantly, what it means for our customers.

 

A new era for Air New Zealand

 

Our London service has been a flagship route for Air New Zealand since it began in 1982 and it holds special memories for many of us. However, dynamics have changed in recent years.

 

The number of ways to fly between Auckland and London has more than doubled in the past decade and this has changed travel preferences. Less than 7 percent of all airline travellers between Auckland and London chose to fly via Los Angeles last year.

 

The Atlantic has also become one of the most hotly contested routes in the world and we lack the market advantages and scale of the European and North American airlines.

 

Looking ahead, we expect North America to continue to be New Zealand’s fastest growing visitor market. This network reset puts us in the best position to take advantage of this while opening up the Big Apple for our customers.

 

What are my options for travel to London?

 

If you’re currently booked to travel to London with us, there’s no impact to your travel plans. It’s business as usual for our Los Angeles-London flights until the service ceases in October 2020 and no tickets have been sold past this date.

 

After October 2020, there will continue to be plenty of choice. Air New Zealand customers will be able to travel year-round between Auckland and London with partner airlines via 12 gateways in Asia and the Americas, including New York.

 

Airpoints™ members connecting on to our Airpoints partner airlines through the majority of these gateways will continue to earn Airpoints Dollars™ as they do today, and we’ll be working closely with our partners to ensure the best experience for our customers.

 

What happens now?

 

You can continue to book travel between Los Angeles and London on Air New Zealand to October 2020 through our website, contact centre and travel agency partners.

 

We look forward to sharing more details about our partner arrangements to support your travel from our gateways to London, and our exciting New York route in the coming weeks.

 

Finally, thank you for your continued support of Air New Zealand and for being part of this new journey with us, it is truly appreciated.


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  # 2342497 23-Oct-2019 15:40
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Allow me to introduce you folks to our new travel community: TravelTalk NZ.

 

We hope to see you there!

 





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  # 2342504 23-Oct-2019 15:51
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"Transit" (and I say that because it's technically not a transit really) isn't the only problem and not the root issue. It is however something they have zero control over. There are only something like 20 5th freedom flights per week through LAX, and Air NZ are 14 of those flights. America couldn't care less if their experience is terrible - and it's not terrible all the time, it's a very mixed bag.

 

 

 

 


 
 
 
 


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  # 2342505 23-Oct-2019 15:52
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Their NYC airport is going to be EWR as its United's hub.....

 

US transit procedures are pretty much out of Air NZ's control, after they dumped the LHR-HKG wing of its "round the world" offering a number of years ago, I figured that LAX-LHR would eventually end too,

 

I'm guessing they are keeping an eye on project sunrise, to see if AKL-LHR is possible in the future,

 

( if they lease rather than sell their LHR slots, it would indicate that the UK as a destination is not totally dead to them)


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  # 2342507 23-Oct-2019 16:00
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Kyanar:

 

 They talk about less than 7% of all AKL-LHR passengers choosing to go via LAX, without addressing the real problem that it's just because the US is utterly balls to transit through.

 

 

To be fair, Air NZ can't really say anything negitive regarding the USA as they are targeting north america as a major growth market.

 

With regards to fixing the problem, I don't think Air NZ can do anything about it. They are largely stuck with LAX being a bad airport to transit through, and USA security regulations on every international airport in the USA. Given that 93% of NZ to London travelers are already taking choosing to transit cities other than LAX, (and reading between the lines that the london to LAX service isn't that profitable) It doesn't seem really seem that surprising that Air NZ are discontinuing the service.


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  # 2342528 23-Oct-2019 16:52
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wellygary:

 

I'm guessing they are keeping an eye on project sunrise, to see if AKL-LHR is possible in the future,

 

 

AKL-LHR is a lot further than SYD-LHR (11,405nm vs 10,573nm). Realistically AKL-LHR will never be possible even with any currently planned aircraft. I'd also suggest it's not likely to happen even beyond that - if Sunrise happens (and I'm still not convinced it will, but it's possibly beyond the point now that Qantas can pull the pin) that's probably about the limits of current subsonic aircraft design. The amount of fuel you're burning just to carry the fuel for the flight is a significant added cost.

 

 


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  # 2342548 23-Oct-2019 18:07
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Disappointing but if Auckland to New York happens that is a better option than code share from LAX.

I've always enjoyed NY more than LA.

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  # 2342565 23-Oct-2019 18:34
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It's always been the route of last resort for me, due to the unpleasant and randomly variable "transit" experience.  SFO and YVR are a much nicer experience, although the Air Canada service to LHR is very average.


 
 
 
 


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  # 2342583 23-Oct-2019 18:57
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Would the AKL to New York route become the new NZ 1 & 2 or just continue to be a flight number to LAX?


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  # 2342658 23-Oct-2019 20:43
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Passengers have been voting with their dollars. I traveled to Europe recently and very deliberately went to London via Singapore. My daughter recently flew to Europe and she flew Emirates to Doha, then onward.

I travel to Canada frequently and always go via Vancouver. I stopped going via the US when Vancouver became an option.

The US was always terrible to arrive in or get through.




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