MikeB4: This desire to shop online and send our money to off shore Giants is going to have a huge impact on NZ and a very negative impact on our economy. In NZ over 260,000 are employed in retail, add to that all the support and associated businesses he risk of huge unemployment is very real and will impact all New Zealand. This maybe a case of be careful of what you wish for. The cost will greatly exceed the savings.
NZ needs to compete, not appeal to consumers to be treated like a charity.
They're on a hiding to nothing otherwise. They must find a way to offer more in return for charging more.
For example, start being a lot more flexible about returns, warranties and that sort of thing so they have a decent point of difference.