ASB online banking passwords not case sensitive!

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Forums › Finance and wealth management › ASB online banking passwords not case sensitive!

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insane

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#988393 16-Feb-2014 17:59

Well they do have 2 factor auth for large payments if you've set it up. And offer the RSA dongles for business banking

Thinking up a cryptic secure password with their limitations is hard... I'm certainly changing mine!

hio77

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Voyager

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#988396 16-Feb-2014 18:03

insane: Well they do have 2 factor auth for large payments if you've set it up. And offer the RSA dongles for business banking

Thinking up a cryptic secure password with their limitations is hard... I'm certainly changing mine!

considering a change myself given this...

i was originally looking at bringing the gfs account over to asb this year too.. that plans on hold instantly.

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JamesL

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#988409 16-Feb-2014 18:33

Not a fan text message 2fa though, also that large sum netcode is pointless as they could just drain your account using small amounts :p

nzkc

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#988425 16-Feb-2014 19:02

JamesL: Not a fan text message 2fa though, also that large sum netcode is pointless as they could just drain your account using small amounts :p

The limit is a daily limit transferred out of your accounts IIRC. You can drop it to $1 too if you so desire.

freitasm

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#988428 16-Feb-2014 19:13

JamesL: Either way, it's not acceptable. The billions the rake in profits you'd think they could invest more into security.

It's about risk. Why invest millions if they lose less than that every year?

JamesL: Personally I'd like to see things like banks using OTP tokens like Google Authenticator etc

Yes, instead of gimmicks like BNZ Netguard card, or SMS that won't work depending on which mobile operator you use...

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surfisup1000

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#988448 16-Feb-2014 20:05

ASB Security is below par.

I had huge issues trying to change my password, even phoning ASB they did not know the problem.

In the end, we found out they only allow 8 characters -- even the CSR support was surprised.

21brandon21

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#988459 16-Feb-2014 20:18

That's why I bank with ANZ. To login to my Internet Banking it requires a code to be sent to my Cell Phone and then the Code to be entered while in conjunction with my internet banking password. :D

johnr

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#988462 16-Feb-2014 20:20

21brandon21: That's why I bank with ANZ. To login to my Internet Banking it requires a code to be sent to my Cell Phone and then the Code to be entered while in conjunction with my internet banking password. :D

See post above by freitasm not always the best solution

freitasm

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#988463 16-Feb-2014 20:21

21brandon21: That's why I bank with ANZ. To login to my Internet Banking it requires a code to be sent to my Cell Phone and then the Code to be entered while in conjunction with my internet banking password. :D

Whatever you do, don't use ANZ. The ANZ password system is crap.

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davidcole

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#988491 16-Feb-2014 21:19

JamesL: Going to assume that the password restrictions are due to the archaic core banking systems most banks use

most likely their web server accesses their mainframe - so not really an excuse - unless the user record is aso held on the mainframe rather than a more modern box.

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JamesL

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#988512 16-Feb-2014 21:25

Yeah, I thought about it more, as no doubt it goes via a middleware layer, so can't think of why they have such stupid restrictions

fastmikey

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#988514 16-Feb-2014 21:25

While I agree the 8 char limit is bogus, you can actually enforce 2 factor authentication for everything, including login - which is what I have. It is delivered over txt though.

nakedmolerat

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#988529 16-Feb-2014 21:35

freitasm:
21brandon21: That's why I bank with ANZ. To login to my Internet Banking it requires a code to be sent to my Cell Phone and then the Code to be entered while in conjunction with my internet banking password. :D

Whatever you do, don't use ANZ. The ANZ password system is crap.

Oh well, we never need to reset our password. In fact, I personally think ANZ has a robust system in place. Two factor authentications is the way to go.

mattwnz

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#988565 16-Feb-2014 22:09

Well it is better than igloos. Theirs is a 4 digit number, so there is only 9999 possible combinations.

sonyxperiageek

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#988566 16-Feb-2014 22:10

Igloo? That isn't a bank is it?

Sony

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