insane: Well as the title suggests, ASB online banking passwords don't seem to be case sensitive. I first noticed it when I tried to add complexity to my password, however was told I can't reuse my existing password. So I tried logging on using an incorrect password (adding upper case letters where there shouldn't be) and can happily login.
Can any other ASB customers try replicate this?
Their website says they should be... but clearly not.
Westpac is the same, I can type my password all caps, all lower case or random, it lets me in. Raised with their phone support, also in person when I was doing some other things in the bank, they had no clue what I was talking about, they even not escalated it to higher level.