Geekzone: technology news, blogs, forums
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.
Please note this sub-forum does not provide professional finance advice. You should seek advice from a licensed financial advisor. If investing please consider our affiliate links for new accounts: Sharesies or Hatch. To post in this sub-forum you must have made 100 posts or have Trust status or have completed our ID Verification


3026 posts

Uber Geek

ID Verified

#140653 16-Feb-2014 17:26
Send private message

Well as the title suggests, ASB online banking passwords don't seem to be case sensitive. I first noticed it when I tried to add complexity to my password, however was told I can't reuse my existing password. So I tried logging on using an incorrect password (adding upper case letters where there shouldn't be) and can happily login. 

Can any other ASB customers try replicate this?

Their website says they should be... but clearly not.


View this topic in a long page with up to 500 replies per page Create new topic

This is a filtered page: currently showing replies marked as answers. Click here to see full discussion.

37 posts



  #989291 17-Feb-2014 22:31
Send private message

Hi everyone and please allow us to contribute to this discussion on password features. We have been reading your comments and have interacted with many of you previously on this issue when you have raised your concerns directly with us. We acknowledge that customers want to be able to use longer passwords and passwords that are case-sensitive. As a few of you have already pointed out, two-factor authentication is available either by SMS or token if you'd prefer an extra layer of security each time you log in. Some risks to password authentication, such as phishing and theft by malware, are not solved by stronger passwords so two-factor authentication remains a good option.

We currently have a programme underway which will address many of the concerns raised here. At present we don't have concrete delivery timeframes that we can share with you, but we undertake to do this when we are able to. Password security is a complex area, and as it affects nearly all of our customers, we want to make sure when we introduce changes that we get it right. For those of you who would like to be involved in user testing an early release, please email us at and we will be in touch closer to the time.

We do reiterate that two-factor authentication is an option you can enable at login. There is no charge for the SMS messages, or if you prefer a token there is a monthly $1 charge (ideal if, for example, you travel overseas). This can be enabled within FastNet Classic via Personal Details/Set Netcode at Sign on. You can also set your Netcode daily limit to be as low as you like (down to $1) depending on your risk appetite. This will trigger a Netcode for those eligible payments over that cumulative daily limit. Lastly, our fraud team is constantly on the go behind the scenes, reviewing suspicious transactions and alerting customers about unusual activity on their accounts.

Thank you again for all the frank feedback and comments on this thread, and we look forward to sharing the changes with you when we are able to.

- Fiona Colgan, General Manager Digital

Social Media team, ASB Bank Ltd

Affiliate link

Affiliate link: Backblaze Unlimited Backup. World’s easiest cloud backup. Get peace of mind knowing your files are backed up securely in the cloud.
37 posts



  #1310310 23-May-2015 09:23
Send private message

Hi everyone, we have now updated our FastNet Classic and Online Sharetrading passwords to provide more flexibility and options. More info here:
Thanks for your patience and all your feedback. ^SM

Social Media team, ASB Bank Ltd

View this topic in a long page with up to 500 replies per page Create new topic

News and reviews »

GoPro Hero10 Black Review
Posted 8-Aug-2022 17:41

Amazon to Acquire iRobot
Posted 6-Aug-2022 11:41

Samsung x LIFE Picture Collection Brings Iconic Moments in History to The Frame
Posted 4-Aug-2022 17:04

Norton Consumer Cyber Safety Pulse Report: Phishing for New Bait on Social Media
Posted 4-Aug-2022 16:50

Microsoft Announces New Solutions for Threat Intelligence and Attack Surface Management
Posted 3-Aug-2022 21:54

Seagate Addresses Hyperscale Workloads with Enterprise-Class Nytro SSDs
Posted 3-Aug-2022 21:50

Visa Launching Eco-friendly Payment Solutions in New Zealand
Posted 3-Aug-2022 21:48

NCR Delivers Services to Run Bank of New Zealand ATM Network
Posted 30-Jul-2022 11:06

New HP Portfolio Supports New Era of Hybrid Work
Posted 28-Jul-2022 17:14

Harman Kardon Launches Citation MultiBeam 1100 Soundbar
Posted 28-Jul-2022 17:10

Nanogirl Labs Launches Creator Project
Posted 28-Jul-2022 17:05

Marvel Snap Launches as an Action Collectible Card Game
Posted 26-Jul-2022 17:46

Jabra Talk 65 Review
Posted 26-Jul-2022 17:31

Huawei Watch D Review
Posted 26-Jul-2022 17:26

Huawei Introduces Watch Fit 2
Posted 14-Jul-2022 17:06

Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.