Hello Aucklander, do you know that Snapper (the red fish) is in town?

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Forums › Finance and wealth management › Hello Aucklander, do you know that Snapper (the red fish) is in town?

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#449546 18-Mar-2011 12:18

freitasm: What work? Adding a PIN and slowing down? Just treat it as money, hard currency, like those $20 notes you put in your pocket and can get lost too.

Haven't carried cash for years, just plastic. So not really an issue for me

With cash you're not getting charged to top it up or leave it in your wallet :-)

Plus cash is more tangable, not reliant on a 3rd party :-)

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nigelj

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#449774 18-Mar-2011 22:57

mckenndk:
old3eyes: Just a question to those in Wellywood who use this card for bus travel. If there are two of you traveling do you both need a card?? Currently here in AKL if I have a 10 trip ticket I can get two clips if two of us travel or when I'm in Tauranga my swipe card will pay for more than one person..

yes you need to ask the driver and he will do the hokis pokis and you scan the card a second time.

Dion

In other words, are you saying that it isn't touch-on, touch-off? Or is there a special override for the situation that old3eyes brought up?

mckenndk

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#449790 19-Mar-2011 01:20

nigelj:
mckenndk:
old3eyes: Just a question to those in Wellywood who use this card for bus travel. If there are two of you traveling do you both need a card?? Currently here in AKL if I have a 10 trip ticket I can get two clips if two of us travel or when I'm in Tauranga my swipe card will pay for more than one person..

yes you need to ask the driver and he will do the hokis pokis and you scan the card a second time.

Dion

In other words, are you saying that it isn't touch-on, touch-off? Or is there a special override for the situation that old3eyes brought up?

You do have to touch on touch off but to put the second person on you tell the driver your paying for the second person too and he will push an option that will allow the card to be scanned again and when you tag off it will tag off both of you.

Dion

nigelj

856 posts

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#449793 19-Mar-2011 02:46

mckenndk:
nigelj:
mckenndk:
old3eyes: Just a question to those in Wellywood who use this card for bus travel. If there are two of you traveling do you both need a card?? Currently here in AKL if I have a 10 trip ticket I can get two clips if two of us travel or when I'm in Tauranga my swipe card will pay for more than one person..

yes you need to ask the driver and he will do the hokis pokis and you scan the card a second time.

Dion

In other words, are you saying that it isn't touch-on, touch-off? Or is there a special override for the situation that old3eyes brought up?

You do have to touch on touch off but to put the second person on you tell the driver your paying for the second person too and he will push an option that will allow the card to be scanned again and when you tag off it will tag off both of you.

Dion

Oh that is nifty then, I approve 110%, although this wouldn't likely work at say train stations etc, if they use the gate technology like overseas, (trains are the other place I've seen people use a 10-trip to pay for multiple people) but it's a nice thought and definitely not an afterthought guess commercial interests are actually useful after all ;)

(For what it's worth, if it was a "2 poeple for an X stage journey" operation I would have been really annoyed because sometimes I'm spontanious and if I decide it's quicker to jump off at a certain spot and catch a connecting bus due to traffic etc, it could get costly without touch-on/off.

old3eyes

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#449803 19-Mar-2011 09:03

mckenndk:
nigelj:
mckenndk:
old3eyes: Just a question to those in Wellywood who use this card for bus travel. If there are two of you traveling do you both need a card?? Currently here in AKL if I have a 10 trip ticket I can get two clips if two of us travel or when I'm in Tauranga my swipe card will pay for more than one person..

yes you need to ask the driver and he will do the hokis pokis and you scan the card a second time.

Dion

In other words, are you saying that it isn't touch-on, touch-off? Or is there a special override for the situation that old3eyes brought up?

You do have to touch on touch off but to put the second person on you tell the driver your paying for the second person too and he will push an option that will allow the card to be scanned again and when you tag off it will tag off both of you.

Dion

Thanx for the update..

Regards,

Old3eyes

jonherries

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#455215 4-Apr-2011 18:30

Noted a couple of things with the hop card introduction today.

1. There is a nice little snapper logo on it
2. They are going to use use them on the trains

So when do we get snapper on the trains in Wellington? Given they haven't been collecting fares it probably would have already paid for itself...

old3eyes

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#455243 4-Apr-2011 19:35

jonherries: Noted a couple of things with the hop card introduction today.

1. There is a nice little snapper logo on it

2. They are going to use use them on the trains

So when do we get snapper on the trains in Wellington? Given they haven't been collecting fares it probably would have already paid for itself...

I thought the same when I read the article in the Dominion this morning..

Regards,

Old3eyes

freitasm

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#455249 4-Apr-2011 19:40

When I read today the overcrowded trains in Wellington prevent fare collection, I thought "why don't they use Snapper, or at least put more trains to reduce the crowds and perhaps collect more money"...

You know, sometimes it takes money to make more money.

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mckenndk

907 posts

Ultimate Geek

#455346 4-Apr-2011 22:57

freitasm: When I read today the overcrowded trains in Wellington prevent fare collection, I thought "why don't they use Snapper, or at least put more trains to reduce the crowds and perhaps collect more money"...

You know, sometimes it takes money to make more money.

To make use of snapper in these situations you will need to do what they have done over seas and that is secure every platform so you can't get in without a ticket.
But defently they should give it a go (I am not a fan of snapper would perfer they used a different system with more features) it will save money in less paper tickets and quicker for the guard to be able to scan a snapper to find out if a fare has been paid or not.
But saying this as well we saw how long it took for things to happen on the busses when it comes to monthly passes etc finaly being able to be replaced with snapper I could see it taking just as long for trains.
People currently buy there monthly passes online would not want to be paying for the card reader so they will have to sort out a system so you don't need to use a card reader to top up online.

Most peak trains would have around the maxium of 8 carriages (any more and they will overload the sub stations) on them in the peak time I would of thought, with the ones from melling being 4 carriages, the new trains are coming in but I don't know how well they are going to do as I have heard they suck too much power from the overhead for the substations to handle at times so they might not be run as much in muitply as the older Ganz are.
It will be interesting to see how the new ones work out when there are more in service.
Dion

richms

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#455378 5-Apr-2011 03:17

nate:
mckenndk: Thats my review.

Good to hear your thoughts.

As a retailer, the real draw card is speed at POS. If you have credit on your Snapper card, walk in, buy a takeaway coffee and a muffin, wave your Snapper over our reader and it's paid for instantly, I can get you in and out the door quickly (provided you're ordering something that doesn't make my barista cry ). I've been told the average processing time for EFTPOS is 9 seconds, so Snapper is much faster.
/all my 2cents.

9 seconds? Hardly that fast when you have people with those goddamn chip cards which wont let the retailer start to do anything till the card has been put in the pinpad, and if they pull it out too soon, on no, lets start the whole process again.

I can see the widespread hate of the chipcards as being snappers foot in the door with retailers who dont like the slowness that eftpos causes.

I however will stick to using money because its safer and more reliable.

Richard rich.ms

sbiddle

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#455380 5-Apr-2011 06:20

richms:9 seconds? Hardly that fast when you have people with those goddamn chip cards which wont let the retailer start to do anything till the card has been put in the pinpad, and if they pull it out too soon, on no, lets start the whole process again.

I can see the widespread hate of the chipcards as being snappers foot in the door with retailers who dont like the slowness that eftpos causes.

I however will stick to using money because its safer and more reliable.

I'm keen to knmow why both Paymark and EFTPOS NZ are apparently both prohibiting the use of "pre auth" chip card transaction that is becoming commonplace in Australia.

With a supported terminal you can put your card in, enter your PIN, select "full amount" or "manual amount" and enter a value for the transaction if required. The terminal then sits there waiting for the POS system to send the total to the terminal and the transaction is completed.

Woolworths were the first to use it in their supermarkets, it means you can actually complete the transaction while your groceries are being scanned, and if you want to simply pay part by card and the rest by cash the process is also simplified greatly.

I've been told they're not allowed to use the same feature here in NZ despite using the same terminals and POS software.

mckenndk

907 posts

Ultimate Geek

#455382 5-Apr-2011 06:41

I'm keen to knmow why both Paymark and EFTPOS NZ are apparently both prohibiting the use of "pre auth" chip card transaction that is becoming commonplace in Australia.

With a supported terminal you can put your card in, enter your PIN, select "full amount" or "manual amount" and enter a value for the transaction if required. The terminal then sits there waiting for the POS system to send the total to the terminal and the transaction is completed.

Woolworths were the first to use it in their supermarkets, it means you can actually complete the transaction while your groceries are being scanned, and if you want to simply pay part by card and the rest by cash the process is also simplified greatly.

I've been told they're not allowed to use the same feature here in NZ despite using the same terminals and POS software.

I also have seen for the first time in nz a credit card style system like snapper (look to use the same type of terminal) at the Paramount cinimas in Wellington.
I have seen these before in the UK and they require no pin just the placing of the card on the terminal, the cards I also saw in London doubled as a Oyster/Credit Card .
These are only available to make payments under 15 pounds though to help stop fraud
Dion

plambrechtsen

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#455655 5-Apr-2011 20:53

mckenndk: I also have seen for the first time in nz a credit card style system like snapper (look to use the same type of terminal) at the Paramount cinimas in Wellington.
I have seen these before in the UK and they require no pin just the placing of the card on the terminal, the cards I also saw in London doubled as a Oyster/Credit Card .
These are only available to make payments under 15 pounds though to help stop fraud
Dion

I would say that they would have just had a snapper terminal at Paramount (will check tomorrow).

The whole point of Snapper is that it is banking grade micro-payments. Each tag-on/tag-off is the same level of security that the new smartcard EMV cards when doing EFTPOS transactions.

I personally really like the snapper, it's a touch slower than I would like, but I appreciate that doing a full secure signed transaction over NFC isn't an easy task and it goes as quickly as it possibly can.

alasta

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#455667 5-Apr-2011 21:20

plambrechtsen: I personally really like the snapper, it's a touch slower than I would like, but I appreciate that doing a full secure signed transaction over NFC isn't an easy task and it goes as quickly as it possibly can.

I have found that the latest retail terminals are pretty much instantaneous - it's just the ones on the buses that seem to take ages to read your device.

manhinli

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#455724 5-Apr-2011 23:15

sbiddle: I'm keen to knmow why both Paymark and EFTPOS NZ are apparently both prohibiting the use of "pre auth" chip card transaction that is becoming commonplace in Australia.

With a supported terminal you can put your card in, enter your PIN, select "full amount" or "manual amount" and enter a value for the transaction if required. The terminal then sits there waiting for the POS system to send the total to the terminal and the transaction is completed.

Woolworths were the first to use it in their supermarkets, it means you can actually complete the transaction while your groceries are being scanned, and if you want to simply pay part by card and the rest by cash the process is also simplified greatly.

I've been told they're not allowed to use the same feature here in NZ despite using the same terminals and POS software.

Had that experience last week - and I quite liked it. Most people at the checkout just stand there and wait anyway, so doing all that while you wait saves time on both ends. When I first came to Australia, I swiped the chipped card which failed, and then remembered that I had to use the chip... so slowly getting used to it now.

As for the implementation of electronic ticketing in public transport, Canberra recently implemented one on buses (we only have buses

). It's a tag-on/tag-off affair even though we have flat fares. They say it's for analysing traffic, which is nice, but sometimes the GPS system failed to accurately pinpoint where my locations were - even once thinking that at the end of a 10km trip that the bus didn't move and charged $0 for it (as a change-of-mind action).

The system is nice, but seems to have problems with my RFID cards (uni ID card, PayPass debit card) so it's quite annoying having to pull it out of my pocket, especially when needing to tag off when you're on a packed bus. Not as fast as the Octopus in Hong Kong - takes nearly a second to tag on/off, but I can live with that, considering the old system was a paper mag strip card which fed into a machine and took 2 seconds to validate.

I also get to look at the last 20 transactions with the time, stop name, transaction amount etc.

I guess that since we only have buses, it's been quite easy to implement it. Melbourne's myki apparently has been dogged by issues since day one...

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