You need to call them or go in and see them to enable them to change your customer ID number.?
And then you lose all your "pay anyone" accounts..
I found it strange when I opened an ANZ account just under a year ago, an internet account, that by default one cannot pay for anything bought online or bills. The only way to remove money from my account was via ATM... I couldn't transfer it to another persons account. Kiwibank, ASB, BNZ, and Westpac all can do that out the box.
Really? Set up a new account with ANZ earlier this year and everything was activated by default. The only thing that was blocked was transferring over $1000 in a single transaction which only took a call to sort out.