Quic Broadband - Anyone Heard of Them?

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Coromandel's CFM
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Ultimate Geek

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#3082939 31-May-2023 17:48

systemd:

After reading the comments in this thread I decided to give Quic a try on a new connection.

No issues to report thus far - connection went live today, received my static IP and the speeds are as advertised :)

Running OPNsense w/ IPS for those curious.

Welcome! Nice speeds, I've wanted to go OPNsense for a while but keep talking myself out of it. Currently using an Edgerouter ER-4.

Whitianga, Coromandel - Quic "Sprinter" UFB - Ref (free setup): R893192EGADLZ

Smokeping: Quic / Voyager / Starlink

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studdart

25 posts

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#3083028 31-May-2023 20:50

michaelmurfy:

@studdart My other recommendation is to boot into a live Linux distro like Ubuntu and try via that just to rule out your OS. Basically the main point here is just to get as much data as possible to prove it is not your end but you've basically got to test every variable to do so.

Done. I tried with Mint. Took a sec to get the PPPoE running on Linux, but I'm posting this from it (to grab the screen shots easily!). Anyway, basically the same performance. To be clear, no router is involved except the required ONT. It is a direct connection from the Linux PC to the ONT:

I've tried this multiple times (refreshing the page to get a different server) and the pattern is always the same.

More concerning is that I tried downloading a few different Linux ISOs from a few different mirrors (mostly ANZ but also the US) and the download speed on those was dire. 2MBs (big B) or so. Sometimes it'd pop up to 10ish, but then back down. This might explain some of the terrible performance I'm getting work wise. This was using the same Linux PC with a direct connection, no Asus router.

quic:

I have received PMs with info (thanks heaps!) and have passed this on to be looked at. There are a couple of running theories (hint: @michaelmurfy may be close), but the team will investigate further.

Happy to see you here Quic. If you need to me do anything, feel free to PM me. I'll gladly run any tests to help solve this.

mentalinc

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#3083038 31-May-2023 21:52

What's the spec's of the PC you're using?

Given the cash you dropping on the wifi routers I assume it's decent, but be good to confirm

CPU: AMD 5900x | RAM: GSKILL Trident Z Neo RGB F4-3600C16D-32GTZNC-32-GB | MB: Asus X570-E | GFX: EVGA FTW3 Ultra RTX 3080Ti| Monitor: LG 27GL850-B 2560x1440

Quic: https://account.quic.nz/refer/473833 R473833EQKIBX

aj6828

39 posts

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#3083041 31-May-2023 22:00

Out of curiosity what speeds are you getting from cloudflare warp? If you dont mind .. i know its off toptic .. I often use warp when I download upload heavy stuff to the cloud..

studdart

25 posts

Geek

#3083042 31-May-2023 22:12

mentalinc:

What's the spec's of the PC you're using? Given the cash you dropping on the wifi routers I assume it's decent, but be good to confirm

The one above is a Ryzen 3950X with 64GB of RAM (personal rig). I just did another test with my workstation, that is a 64 core Threadripper with 256GB of RAM (workstation). This is connected directly to the ONT with a 10Gb nic (and the link is actually 10Gb, I checked), no Asus router. This is the speed I get (again tried multiple different servers with very little change in results):

I should be getting hyperfiber speeds (2Gb up/down) with this setup. In case you're wondering, disk usage barely budges over a few percent. Both machines have PCIe 4.0 NVME SSDs, ditto for CPU.

Back to the other baffling issue. The one and only place, so far, that I get a decent download speed (50MBs+) from is this ISO download:
http://gsl-syd.mm.fcix.net/ubuntu-releases/23.04/ubuntu-23.04-desktop-amd64.iso
It is consistently fast. Not a single other mirror of Ubuntu or Mint (again just for a nice big file to dl) is close, most give around 2MBs (really, two). Doesn't matter where it is, NZ, Aus or anywhere in the states. I also see consistently bad results from my employer (which is the main issue tbh).

studdart

25 posts

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#3083044 31-May-2023 22:18

aj6828: Out of curiosity what speeds are you getting from cloudflare warp? If you dont mind .. i know its off toptic .. I often use warp when I download upload heavy stuff to the cloud..

Is this the kind of thing you're after @aj6828? This is done direct to the ONT with the 10g nic. I haven't switched back to the router yet.

mentalinc

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#3083191 1-Jun-2023 10:46

Given your pc specs and the tests in live iso, very much sounds like an ISP or upstream issue here.

CPU: AMD 5900x | RAM: GSKILL Trident Z Neo RGB F4-3600C16D-32GTZNC-32-GB | MB: Asus X570-E | GFX: EVGA FTW3 Ultra RTX 3080Ti| Monitor: LG 27GL850-B 2560x1440

Quic: https://account.quic.nz/refer/473833 R473833EQKIBX

gregb

49 posts

Geek

#3083252 1-Jun-2023 13:18

studdart:

Done. I tried with Mint. Took a sec to get the PPPoE running on Linux, ...

I'm seeing this issue as getting router that will 'work'; given the PPPoE requirement. Doing the direct connection of a PC with PPPoE is an experiment to try and bisect the problem and try to prove it might be at the customer end, or the non-customer end. Remembering proving a falsehood is always difficult.

Running a high end machine with linux helps rule out lots of potential problems. However it still a CPU switched solution, with lots of moving parts.

From the graph above you are getting approximately 900Mbps/150Mbps from a 2Gbps/2Gbps service. This is a PPPoE delivered service.

I would be still looking at some of the lower layer issues:

what is the NIC and which driver is in play (`ethtool -i <dev>`)
how long/good is the cable to the ONT
how is the NIC connected to the bus (how many PCI lanes and what speed/generation) (`lspci -v`)
what speed has the link negotiated (`ethtool <dev>`)
is flow control enabled
how are the queues setup on the NIC (how many)
how are the interrupts being delivered (are they all going to one core) (`cat /proc/interrupts`)
what offloads have been enabled on the NIC
how does the link perform with a single flow as against multiple
how does the link perform with small/medium and large packets
is the test over IPv4 or IPv6
are any of the cores loaded when running the tests
has the MTU been negotiated correctly

Looking at the send graph there appears to be some congestion control issue kicking in. (i.e. the network stack thinks the pipe is full because there is packet loss). Looking at the receive graph something seems to be shaped/policed to 1Gbps.

studdart

25 posts

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#3083262 1-Jun-2023 13:39

gregb:

Looking at the send graph there appears to be some congestion control issue kicking in. (i.e. the network stack thinks the pipe is full because there is packet loss). Looking at the receive graph something seems to be shaped/policed to 1Gbps.

Yup, I think I'm being limited to the lower plan speeds, the 900/400 "SPRINTER" plan. Thanks for the suggestions, but at this point, I'm done testing unless Quic asks me to. If one of the most powerful PCs in the country can't do it, with Windows or Linux, something is wrong. My time is worth something and I've already put many many hours into this. If it is a PPPoE issue, then fair dues and I'll need to switch provider. I don't think it is. I'll leave this in @Quic's court now.

magesnz

34 posts

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#3085308 6-Jun-2023 07:45

Hello after reading this whole thread, i'm looking to switch my broadband to @quic, and will be using @ssamjh code since he seems to be a big proponent of @quic, i saw how to get ipv6 working but my question is how to get the ipv6 configured on my different workstations, i used to use tunnelbroker from he.net and that was well explained but in quic case since i have never used them, anybody has configured their pfsense router for their static ip ipv6 ?

Please let me know and thanks in advance

michaelmurfy

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#3085322 6-Jun-2023 09:04

@magesnz Simple, you'll set up IPv6 on your router and magically, via SLAAC your clients will have IPv6 also. No tunnels needed.

Michael Murphy | https://murfy.nz
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timwelch

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#3085370 6-Jun-2023 10:46

studdart:

Yup, I think I'm being limited to the lower plan speeds, the 900/400 "SPRINTER" plan. Thanks for the suggestions, but at this point, I'm done testing unless Quic asks me to. If one of the most powerful PCs in the country can't do it, with Windows or Linux, something is wrong. My time is worth something and I've already put many many hours into this. If it is a PPPoE issue, then fair dues and I'll need to switch provider. I don't think it is. I'll leave this in @Quic's court now.

I joined @Quic and had similar issues with my Hyperfibre connection. I've since established it was MTU settings for PPPoE. I switched to another provider who claimed to be able to get HyperFibre working with PPPoE and we're still going around in circles.

As far as I can establish HyperFibre just doesn't play nicely with PPPoE whereas it worked perfectly (and symmetrically) with Orcon's DHCP connection.

Happy to be corrected by someone but I've certainly wasted a significant amount of time trying to get it working.

stick

353 posts

Ultimate Geek

#3085661 6-Jun-2023 16:57

Does Quic have a looking glass? I've tried https://lg.64073.as/ but it just says '403 forbidden'. I found that page here and on PeeringDB

ctv

42 posts

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#3085673 6-Jun-2023 17:35

stick:

Does Quic have a looking glass? I've tried https://lg.64073.as/ but it just says '403 forbidden'. I found that page here and on PeeringDB

That is their LG. I believe they had some problems and were fixing it up but haven't finished it yet

Delorean

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#3090661 16-Jun-2023 10:41

@quic

A few months ago you mentioned IPoE would be an option soon. Any ETA?

I will switch my Mother in law once this is up and running - given she lives in a different island is the main reason as it easy to switch her from her current provider without any re-configuring

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