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#3186303 25-Jan-2024 10:24

AndrewTG:

I had many services not working for the past couple days until I disabled IPv6 on my router, as I reported before. I can access Cloudflare over IPv6 but not Google, to name a couple.

another +1, a couple of my ipv6 hosts i was smokepinging (google dns, youtube and a host in london) no longer respond after the upgrade. cloudflare and azure plus others are still working.

michaelmurfy

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#3186304 25-Jan-2024 10:30

Actually I agree - am seeing this across a few connections including my own. With dual stack it shouldn't matter (devices should fall back to IPv4) but the Quic team know and are working on it now.

Michael Murphy | https://murfy.nz
Referral Links: Quic Broadband (use R122101E7CV7Q for free setup)

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AndrewTG

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#3186308 25-Jan-2024 10:33

michaelmurfy:

With dual stack it shouldn't matter (devices should fall back to IPv4)

That was my thinking too, but I suppose since we use Cloudflare DNS, devices thought they still had full IPv6 connectivity.

Ironsfan

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#3186316 25-Jan-2024 10:43

Connection was really good for a quite a few days since the upgrade but has now gone back to low speeds and ping spikes.

I am in the Manawatu. And no I have not touch anything on my end.

michaelmurfy

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#3186319 25-Jan-2024 11:05

@Ironsfan This is different. Speedtests are not a good test especially when you're not testing from multiple devices etc. You should take them as a grain of salt. A good example of this is the fact this Speedtest actually tested above Gigabit speeds with me:

It also doesn't rule out other issues like your router or computer and as I've previously stated I fully believe any speed issues you're seeing (especially with nperf) is with your setup.

AndrewTG

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#3186322 25-Jan-2024 11:12

I didn't notice any issues today but I just checked nperf(vetta) speedtest(chorus) and speed.cloudflare and my download speed is half of what it should be (I'm on the 300 plan). My smokeping looks normal, albeit with IPv6 still disabled. I ran a speedtest yesterday and it was the proper speed.

pc

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#3186327 25-Jan-2024 11:29

AndrewTG:

I didn't notice any issues today but I just checked nperf(vetta) speedtest(chorus) and speed.cloudflare and my download speed is half of what it should be (I'm on the 300 plan). My smokeping looks normal, albeit with IPv6 still disabled. I ran a speedtest yesterday and it was the proper speed.

just got 286/103 against the chorus fibre lab in speedtest, also on a 300 plan. thats from wgtn.

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bartong

37 posts

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#3186330 25-Jan-2024 11:38

michaelmurfy:
Actually I agree - am seeing this across a few connections including my own. With dual stack it shouldn't matter (devices should fall back to IPv4) but the Quic team know and are working on it now.

Yes I thought about IPv6 as a potential issue but also assumed fallback to IPv4 should just deal with that ‘gracefully’. Are we thinking this may not be the case with these Google devices…?

My router is doling out addresses with DHCPv6 but also sending out the SLAAC flag via RA. I know the Google devices don’t use DHCPv6 but I wouldn’t expect that to be an issue, never has been before.

Ironsfan

13 posts

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#3186437 25-Jan-2024 13:54

michaelmurfy:

@Ironsfan This is different. Speedtests are not a good test especially when you're not testing from multiple devices etc. You should take them as a grain of salt. A good example of this is the fact this Speedtest actually tested above Gigabit speeds with me:

It also doesn't rule out other issues like your router or computer and as I've previously stated I fully believe any speed issues you're seeing (especially with nperf) is with your setup.

OK does this show you.........because I am getting sick of "it's your setup", as this is the same setup for when I was with myrepublic.

There were no problems at all while with them.

bartong

37 posts

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#3186480 25-Jan-2024 15:31

Yes I thought about IPv6 as a potential issue but also assumed fallback to IPv4 should just deal with that ‘gracefully’. Are we thinking this may not be the case with these Google devices…?

My router is doling out addresses with DHCPv6 but also sending out the SLAAC flag via RA. I know the Google devices don’t use DHCPv6 but I wouldn’t expect that to be an issue, never has been before.

Quoting myself.... lol

Did a bit of googling and it appears there are many people who have difficulty with Google Home devices and IPv6. To the point that the most common 'marked-solved' solution is to disable IPv6 on your router!! 😭

I'm casting my mind back now starting to wonder if the issue began occurring when I first switched to Quic from Spark - who is, of course, IPv4 only. That was in late Dec, but with holidays etc in the intervening weeks perhaps I just didn't notice the issue so badly until the time of the Quick network upgrade...?

Anyway - I tried bouncing my WAN interface on my router, that didn't help. Interestingly the Google Home's weren't showing up in the IPv6 neighbours table. Tried rebooting the Google Home's the old-fashioned way (unplug, plug back in). They are now showing up in the IPv6 neighbours table and are so-far reliably working again! Will see how long this lasts though.

PS: I do not accept 'disable IPv6 on your router' as a solution, as I'm sure all here would agree! lol

I'll hold off from calling this a Quic network issue for now, unless some other customers have reliable proof that the Quic network is consistently failing to route traffic to google services properly.

michaelmurfy

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#3186487 25-Jan-2024 15:42

Ironsfan: OK does this show you.........because I am getting sick of "it's your setup", as this is the same setup for when I was with myrepublic.

There were no problems at all while with them.

A little better - yes, there is a little loss there by the looks but this shouldn't affect your gaming. You should try and do a MTR instead to game servers you're having issues with to see if there is any loss.

I also recommend booting your PC into Ubuntu Linux and checking your speed there to rule out Windows network driver issues or testing from another device. Given you're also using an Asus router I also recommend you disable any QoS or Gaming optimization as this is not offloaded on the router and will cause throughput issues. You'll also note that MyRepublic did not use PPPoE so different technologies (currently) but this is expected to be made available to the general public in the coming weeks.

Per the OP though - they did specify they're still working on peering, route reflectors etc which will help everyone (there is a change window coming up soon to sort this). As stated a few times now the new network is less loaded with far less packet loss and while there are other outlining issues out there in general for everyone it is a hell of a lot better than before.

hio77

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#3186488 25-Jan-2024 15:42

michaelmurfy:

Something else I thought I'd mention is I am using Quic's DNS servers (Primary: 103.250.90.8, Secondary: 202.179.141.8) on my Smokeping instance that can be rather important for some CDN stuff especially Akamai. Not sure about Facebook but I seem to recall it was pretty funky when I didn't use Quic's DNS servers. You'll also need to specify FPing to use IPv4 by modifying your Probes file like so:

Last I checked, Facebook does indeed use EDNS0 for some parts of their cache architecture, Same for some of Google content.

Akamai is a fairly hard requirement to use EDNS0, many other big eyeballs allow for a few more options

A good way to test it is to do lookups to google dns as they support EDNS0 and then use Cloudflare, who disable it for privacy reasons.

EDNS0 is one of those painful features that walk the line far too much around privacy vs usability - rfc6891 for those who want a read.

Most dns servers have a default configuration that is inline with standard BGP prefix length filters so they present an aggerated subnet in edns-client-subnet, but there are some odd cases out there with public and smartdns providers that go much lower. Why i'm not entirely sure.

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Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.

SavageNZL

52 posts

Master Geek

#3186491 25-Jan-2024 16:17

Any referral codes for a Free Month/Credit anything like that?
Do they handle the disconnection from previous supplier?
I find no way to connect any type of support a bit concerning, or is this available after you have the service?

ssamjh

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#3186498 25-Jan-2024 16:38

SavageNZL:

Any referral codes for a Free Month/Credit anything like that?
Do they handle the disconnection from previous supplier?
I find no way to connect any type of support a bit concerning, or is this available after you have the service?

My signature contains a free-setup code, which takes off the one-off $29 fee on setup. You can contact Quic via the admin panel (by submitting a fault) and I've also had luck reaching them on Facebook.

Whitianga, Coromandel - Quic Sprinter - Ref (free setup): R893192EGADLZ

Smokeping: Quic / Voyager / Starlink

Coromandel Webcam Network

SavageNZL

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#3186499 25-Jan-2024 16:39

ssamjh:

SavageNZL:

Any referral codes for a Free Month/Credit anything like that?
Do they handle the disconnection from previous supplier?
I find no way to connect any type of support a bit concerning, or is this available after you have the service?

My signature contains a free-setup code, which takes off the one-off $29 fee on setup. You can contact Quic via the admin panel (by submitting a fault) and I've also had luck reaching them on Facebook.

I wonder what this "We've got something super special in the works for you lot here on Geekzone - stay tuned and we'll have a big announcement to share soon!" will entail.
And does the VLAN 10 vs untagged make a difference at all for any reason?

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