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356 posts

Ultimate Geek


# 109065 11-Sep-2012 20:19
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Hi there, I don't really follow mobile phone tech so was wondering if someone who does could tell me if this is a wild goose chase.

Just looking at a friend's Nokia E72 that has the problem of filling it's Logs/Eng/0ds folder with xml files. Seems to be a known issue fixed in a later firmware http://discussions.nokia.com/t5/Eseries-and-Communicators/E72-Log-files-eating-disk-space-FW81/m-p/1484246#M105577. The phone would appear to have a custom Telecom firmware (it has a Telecom splash screen) 051.018.230.06 which would seem to be a bit behind the 091.004 release. A search for updates from Menu > Ctrl. panel > Phone > SW update only shows the link to "Update via PC". Trying to update from the suite in Win7 64 just hangs the suite. In XP there are no updates shown. From the phone, *#0000# > Options > Check for updates reports no updates to be found.

I've seen mention of modifying the reported firmware version to override provider restrictions on firmware updates. Could a method like that be applied to this device? If it's just tough luck and has been orphaned by Telecom, is there any way of browsing the phone's filesystem and setting the 0ds folder to be read-only? Any other ideas?

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335 posts

Ultimate Geek


  # 684620 11-Sep-2012 21:37
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You can use Nemesis Service Suite to change your product code to a generic one, and you will then be able to apply the update using Nokia PC suite.

I have checked Navifirm (Nokia firmware downloading program) and the Telecom NZ product code's latest firmware is the one that your one is on, so there is no way of updating it with your current Telecom product code.

If you were to change the product code, then plug it in to Nokia PC Suite it should prompt you to download an update.

Here is a link to a guide I posted for someone on the Vodafone forum
http://forum.vodafone.co.nz/topic/6835-how-do-you-remove-vodafone-live/

When you change the product code, make sure you use one that matches to your phone's product type (this is under the battery, it should be RM-xxx)

The other alternative is manually flashing the firmware with Phoenix, which is significantly more complicated, however I can put a guide together if needed.



356 posts

Ultimate Geek


  # 685160 12-Sep-2012 19:43
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Thanks, that got me going in the right direction. The Phoenix flasher was much more straightforward than waiting for Nokia Suite, which kept timing out trying to grab the update.

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