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7 posts

Wannabe Geek
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Topic # 5684 17-Nov-2005 13:01
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I'm a newby to this, but basic question relates to the Nokia 6680 phone sometimes not being able to answer calls.
Most times, there are no problems, but around 3-5 times per day (depending upon the number of calls received), pressing the Answer button shows the calling number on the screen, but nothing happens (almost like the software has frozen somewhere). The caller says that the ringtone goes 'funny' (described as though it was bubbling up through water). If I wait for around 5-10 secs (subjective time), the call does actually come through (that is, if the caller has waited long enough); most times when this occurs, the call quality is similar to the description above (like someone talking through a water-filled pipe!).
I have also gotten the same call quality ("") when making calls sometimes.
This does not appear to be limited to only the NZ 6680 - the problem first started occuring on a Singapore version of the phone - so it could be a handset/software or network problem.
However, I have heard of other users having the same problems with calling and with reception, and they may not just be on the 6680.
In case it was a problem with my contacts list, I had removed it completely from the phone, but this made no difference.
The Voda shop where I bought the 6680 queried their tech sources - first the NZ 6680 has what they claim is the latest version of firmware (3.04.12), compared to the V2.?? on the Singapore version.
They have now turned off the 3G functions in the phone to see if there is some problem there (???), effectively making the phone just a glorified phone.

Has anyone seen/heard this problem, and is there a simple resolution to it?


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519 posts

Ultimate Geek
+1 received by user: 1

  Reply # 23438 17-Nov-2005 13:14

I'm not sure what can be done to help.
How heavily are you multi tasking on the 6680. Series 60 shifts programmes to the background and then you can switch between applications by holding the menu key. If you have an abundance of applications open it may detract from the performance of the handset and cause your freezing issues. This is just a hypothesis.

7 posts

Wannabe Geek
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  Reply # 23441 17-Nov-2005 14:16
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Thanks for the reply. I dont think this is the case - the device is actually only running as a phone at present, including contacts, and running Sync when I connect it.
Ive used the running tasks option, and can see phone only (unless I do it when the Sync is running, in which case I see 2 tasks).
Normally, I have the phone in the holster with the keypad locked; pulling out and pressing the answer key produces the aforementioned problem.
I havent yet gotten around to using it for more than this - the "keyboard" is too difficult to use for calendar, etc - and I normally use a seperate PDA for this, anyway.

109 posts

Master Geek

Reply # 23453 17-Nov-2005 17:29

The latest sw for 6680 is : V 4.04.07 22-08-05
Try to re-flash the sw.

In our office we use approx 20-30 Nokia 6680 and I havent heard anybody complaining about problems with answering calls..
But we dont use singaporian phones :)

7 posts

Wannabe Geek
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  Reply # 23454 17-Nov-2005 17:42
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Thanks for that - I wondered when the Voda person said that 3.04 was the 'latest' version of code - wonder how well he 'researched' that - I will go back and hit him over the head!
BTW - I no longer use the Singaporean one, either! Maybe I should get them to reflash that one too...

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Uber Geek
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Biddle Corp
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  Reply # 23455 17-Nov-2005 17:54
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Mahuhu: The latest sw for 6680 is : V 4.04.07 22-08-05
Try to re-flash the sw.

Is this the latest Live! version and if so does MFR actually have it? There are numerous bugs that have been fixed by this firmware version however a month or so ago MFR still did not have it.

109 posts

Master Geek

  Reply # 23481 18-Nov-2005 01:20

Sorry it's not the live version.
Its the pure phone sw. But everything works fine, can reach vlive vie web, download songs, streams, etc

19282 posts

Uber Geek
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Inactive user

Reply # 24312 6-Dec-2005 20:59
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Just checking can only the nokia service agent put on the latest FW for the 6680 or can it be done online

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