Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


1185 posts

Uber Geek
+1 received by user: 113

Subscriber

Topic # 128815 24-Aug-2013 12:50
Send private message

In the last couple of months I've been encouraging my kids to rent DVD's on a regular basis from our local shop.

The problem is very few of them will actually play on our HTPC. Every one has had I/O problems or 'interpretation check' errors all suggesting a poor disc.

I've cleaned them myself, I've gone back for replacements but we would be lucky to watch half the films we rent. We used Fatso a number of years ago with little to know trouble, in fact I think only one gave us grief and the replacement was fine.

So should I expect better or is this how it is these days ? Rental discs are just poor.

I should update by sig to show what Im using but its all good with everything else.

Cheers


View this topic in a long page with up to 500 replies per page Create new topic
 1 | 2
6315 posts

Uber Geek
+1 received by user: 1082

Trusted
Lifetime subscriber

  Reply # 883846 24-Aug-2013 13:07
Send private message

People simply do not take care of DVDs. I've lent movies to people and had them come back covered with fingerprints etc, so I'm not at all surprised to find prints, scratches etc all over rental ones. I don't even bother with them anymore...

6434 posts

Uber Geek
+1 received by user: 1571


  Reply # 883848 24-Aug-2013 13:11
Send private message

Is that where you take a movie you downloaded off the Internet and store it on a disc?

1332 posts

Uber Geek
+1 received by user: 152
Inactive user


  Reply # 883879 24-Aug-2013 14:31
Send private message

Check the discs before you leave the store. Ask the staff to try playing them before you take them home if you think they might not work.

BDFL - Memuneh
61516 posts

Uber Geek
+1 received by user: 12237

Administrator
Trusted
Geekzone
Lifetime subscriber

  Reply # 883914 24-Aug-2013 16:10
2 people support this post
Send private message
1493 posts

Uber Geek
+1 received by user: 191

Trusted

  Reply # 883929 24-Aug-2013 16:37
Send private message

Our last remaining store in Porirua is anal about their discs. They check them before you leave and charge you $5 per disc if they return scratched. A few times I've dropped the discs off - in the drop off slot - only to be stung with a fee next time I return. I now make them check the discs in front of me.

2525 posts

Uber Geek
+1 received by user: 939

Subscriber

  Reply # 883955 24-Aug-2013 17:27
One person supports this post
Send private message

I'm confused, what's a DVD? ;)

Sounds more likely your drive in your HTPC, to be honest. Yes, rental discs get scuffed up etc, but unless your local shop is particularly poor most of them are pretty good about keeping track.

Have you tried the problematic discs in another drive, that is perhaps more tolerant of read errors (some drives are particularly poor at error tolerance).

All I can say is, streamed media is far less hassle than fluffing around with renting DVDs :P




Windows 7 x64 // i5-3570K // 16GB DDR3-1600 // GTX660Ti 2GB // Samsung 830 120GB SSD // OCZ Agility4 120GB SSD // Samsung U28D590D @ 3840x2160 & Asus PB278Q @ 2560x1440
Samsung Galaxy S5 SM-G900I w/Spark



1185 posts

Uber Geek
+1 received by user: 113

Subscriber

  Reply # 884865 26-Aug-2013 17:07
Send private message

Thanks everyone, I've tried new discs with no problems, I can even play 'older' discs I know to work with no trouble. It's just the last lot of DVD's we've had from the rental store.

The same discs don't work in other PC drives, I was just wondering if this was a common occurrence with rental discs being a poor quality now the prices are so cheap. We can rent half a dozen recent movies for less than $20 these days so I don't know how they make any money.

The disc surface on the last one we had looked fine. I cleaned it careful but it would still only play to a certain point in the movie and then stop.

I tried playing it through Mediaportal and VLC.

Maybe it's just the drive being less tolerant than it used to be (by design or fault). We only ever had one problem with Fatso discs and had hundreds of movies through them.

Cheers

5154 posts

Uber Geek
+1 received by user: 1673


  Reply # 884873 26-Aug-2013 17:35
Send private message

Tried cleaning the lens on your drive(s)?

1762 posts

Uber Geek
+1 received by user: 436

Lifetime subscriber

  Reply # 884878 26-Aug-2013 17:49
Send private message

martyyn: ... I/O problems or 'interpretation check' errors all suggesting a poor disc. ...


What is your HTPC software? If you're using Windows these sorts of errors can also be due to incorrect or corrupted drivers and this is far more likely to be the case on Windows XP.

Other than driver problems, I've only seen IO errors with failing drives. I've not had it from scratched disks or dirt/hair over the lens. The hair over the lens can be a hard one to find because the hair may not appear over the lens until the drive spins up.



1185 posts

Uber Geek
+1 received by user: 113

Subscriber

  Reply # 888158 2-Sep-2013 10:38
Send private message

Got a bluray drive from them this weekend and no problems at all.

To answer the last couple of questions, I havent tried cleaning the lense and Im running W7 and Mediaportal for the DVD's. It's been like that for years and always worked very well.

I'll keep trying and maybe a pattern will emerge to let me know what the problem is.

Thanks for the suggestions.

Webhead
2126 posts

Uber Geek
+1 received by user: 691

Moderator
Trusted
Lifetime subscriber

  Reply # 888186 2-Sep-2013 11:22
Send private message

Wow, can't even remember the last time I rented a DVD, and I get flashbacks to working at 7-Eleven in my early days and renting out huge VHS-players with the VHS tapes.

So happy I can do everything from the comfort of my sofa these days. AppleTV and an american account and its faster, cheaper and better than going to a DVD-shop to rent them (I think, what is the typical price for renting a DVD?)




1029 posts

Uber Geek
+1 received by user: 74

Subscriber

  Reply # 888190 2-Sep-2013 11:26
Send private message

jarledb: Wow, can't even remember the last time I rented a DVD, and I get flashbacks to working at 7-Eleven in my early days and renting out huge VHS-players with the VHS tapes.

So happy I can do everything from the comfort of my sofa these days. AppleTV and an american account and its faster, cheaper and better than going to a DVD-shop to rent them (I think, what is the typical price for renting a DVD?)


I am one of the (many based on the forums) people for whom movie downloads on an apple tv takes forever (not literally but long enough that it has to run over night before playing).

It is jailbroken, but surely punishment for this would be not being able to DL, rather than making it painfully slow...

Jon



1185 posts

Uber Geek
+1 received by user: 113

Subscriber

  Reply # 888203 2-Sep-2013 11:35
Send private message

The reason were doing it is because my wife still likes to go to the store and chose something, for some reason it seems to give her a sense of 'occasion' and we want the kids to learn the value of putting their pocket money together and making a joint decision which all three can agree on. 

It's only a couple of dollars, but the lesson is more important than anything else and it also gets them off the couch and on their bikes to get to the store in the first place.

I have a full blown HTPC and dont want an AppleTV with all that comes with setting it up.



4975 posts

Uber Geek
+1 received by user: 1139

Moderator
Trusted
Lifetime subscriber

  Reply # 888211 2-Sep-2013 11:49
Send private message

I stopped using rental outlets after they came after me with a debt collection agency. I'll add they went to this extreme without even trying to make contact with me.

I dropped a DVD back a few days late and said (as I'm sure we all do) to myself I'll pay the fine next time I rent something. The I completely forgot about it and didn't go back for ages because hey, it's a brick and mortar shop - i only ever go there once or twice a year. Turns out they weren't willing to wait until my next visit to recoup their $10 so they got heavy on it.

Hey I can understand that you have a process and the end of the process is to try and recoup your loss through a recovery service, but the fact they made no attempt to follow up with me prior to employing the agency is what pissed me off.

And that's the last time I'll ever use a physical movie rental service other than Fatso. In my opinion they have sealed their own fate.

706 posts

Ultimate Geek
+1 received by user: 206


  Reply # 890818 6-Sep-2013 11:27
Send private message

I can't speak for your local store, however for my store (own rental franchise) -

All discs should be checked on the way in and the way out. I say should as casual staff may not be as fussy as I am, its a constant battle.

Out of the 2-3000 discs hired per week, we would have 1-2 complaints every few weeks about non playability. Sometimes its easy to look at the disc and say yup, scratched, sorry about that etc etc etc, othertimes, not so much (EG new release disc, first time ever hired with playback problems). Ofcourse Blu-ray has introduced more issues with player firmware updates released to keep up with features / encoding on discs (had an issue myself with Jack the Giant Slayer not playing at all on my Panasonic BD player until I updated firmware), but ofcourse, "the disc is always scratched, all our other discs play fine".

"In general" customers with persistent problems use non standard (or warehouse branded) DVD players (laptops, ps2s, DVD recorders, computers etc) with normal DVD players having fewer issues. If you have more than the occaisional issue let the store owner know. Its a challenging industry as it is without people being discouraged through scratched discs.

As for the value, it is still one of the best value home entertainment options around. Most rental stores have $1 days for their catalog movies (for us, this includes DVDs or Blu-ray), cheap days for new releases, and various other discount deals etc.

You go out to work, You go out to get groceries, You go out to do all sorts of stuff, but won't go out to rent a movie? In saying that, I have Netflix / unblock US at home and would only rent new release Blu-ray blockbusters if I didn't own my own store so I can sort of understand the streaming thing a bit.

And being chased for $10? Is a bit low. we set the limit at $20, unfortunately, most rental stores dont have the time or the skills to effectively collect debt from customers that aren't active. We are a medium sized store, when I last looked at it, we had over $50k in debt from people who had simply not been into the store (that doesn't include the debt from people who deliberately did not return product), quite a chunk of income to be missing. I can appreciate no one likes being told they owe money

 1 | 2
View this topic in a long page with up to 500 replies per page Create new topic

Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.