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2369 posts

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Spark NZ

  #78094 14-Jul-2007 17:05
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all replaced ipod that come back to us come with a note attached saying they have a 3 month warranty. thats apples policy not ours.

Ok, I know Telegistics (Telecom's Repair agents) have a similar 3 month service ticket warranty (irrespective if the phone was replaced or not), OR the balance of the existng manufactures warranty, which ever is greater. I assume this is the same here.


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Lifetime subscriber

  #78130 14-Jul-2007 23:43
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Any product sent away to be repaired comes with a 90 day warranty when it gets back to the consumer.

Ipod's are a funny case as you almost never get your Ipod back, you almost always get a refurbished unit.

Some retailers, and DSE have done this, will quite often "exchange" and new unit through their POS so that the consumer gets a 12 month warranty. However, they are not required to do so.

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