Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


Filter this topic showing only the reply marked as answer View this topic in a long page with up to 500 replies per page Create new topic
1 | 2 | 3 


14 posts

Geek
+1 received by user: 1


  Reply # 1095011 24-Jul-2014 15:05
Send private message

Rang appliance shed this morning, Manager is away ALL day training... try again tomorrow... *(thuds head against wall)*



14 posts

Geek
+1 received by user: 1


  Reply # 1095614 25-Jul-2014 13:48
Send private message

tripper1000: I think the key point to stress here when dealing with the repairer or retailer is that the problem is cyclic.

They will say that bleed is normal, adjust settings etc and it is a difficult point to argue as the quantity of bleed is a bit subjective to measure and describe.

However, no matter how much bleed it has, or has not got, it shouldn't change, if everything else on the screen remains constant. If it has fluctuation without any provocation, then it is unarguably a defect.


UPDATE!!!! went into Appliance Shed at lunch and asked to speak to the manager... he came out and knew exactly who I was. I went armed with my Tablet with pictures and videos, a copy of the consumers rights guarantee's act, transcripts of all of my dealings with LG Customer support and Appliance shed & emails from LG. Laid them all out and started pleading my case...

The manager listened to what I had to say but was still saying that there is nothing he can do as LG have said his hands are tied, and that the TV is within specification ..... (Gaawwd) so there we were arguing for about half an hour. Until I remembered this post written above ^^ and started telling him how the problem was cyclic and if it was within specification then why would the problem come and go, especially why would the issue go away after a couple of hours of viewing... I went on to tell him how "I know its not you guys trying to rip me off, its just unfortunate that LG customer service is poor $%^&* and how they are dicking both of us around. Also I mentioned to him about these forums =D and how I had posted photos and videos and descriptions up about this case, how you guys as a whole had supported my thoughts and the forum is waiting to see the outcome of this =P )

So he made a call back to LG and then gave me a FULL REFUND!!!!  .... THANK YOU guys so much for your help input and guidance as without the help of forums like these it would leave innocent people squashed on and walked over on a daily basis.

( Bonus Marks for mentioning the forum =D & tripper1000's words of wisdom =D )

Now to find another TV, popped into Harvey Norman and saw a Panasonic 60AS700Z 60inch LED,Passive 3D, IPS.... but was told that LG makes the panel.... hmmmm.... dunno yet

And if anyone on these forums has a 2013 LG TV that is magic remote ready and wants one cheap then PM me as I no longer need mine, still Mint and has 10 months warranty left at Harvey Norman ( comes with the plug in dongle =D )

AN MR400




1 | 2 | 3 
Filter this topic showing only the reply marked as answer View this topic in a long page with up to 500 replies per page Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

TCF and Telcos Toughen Up on Scam Callers
Posted 23-Apr-2018 09:39


Amazon launches the International Shopping Experience in the Amazon Shopping App
Posted 19-Apr-2018 08:38


Spark New Zealand and TVNZ to bring coverage of Rugby World Cup 2019
Posted 16-Apr-2018 06:55


How Google can seize Microsoft Office crown
Posted 14-Apr-2018 11:08


How back office transformation drives IRD efficiency
Posted 12-Apr-2018 21:15


iPod laws in a smartphone world: will we ever get copyright right?
Posted 12-Apr-2018 21:13


Lightbox service using big data and analytics to learn more about customers
Posted 9-Apr-2018 12:11


111 mobile caller location extended to iOS
Posted 6-Apr-2018 13:50


Huawei announces the HUAWEI P20 series
Posted 29-Mar-2018 11:41


Symantec Internet Security Threat Report shows increased endpoint technology risks
Posted 26-Mar-2018 18:29


Spark switches on long-range IoT network across New Zealand
Posted 26-Mar-2018 18:22


Stuff Pix enters streaming video market
Posted 21-Mar-2018 09:18


Windows no longer Microsoft’s main focus
Posted 13-Mar-2018 07:47


Why phone makers are obsessed with cameras
Posted 11-Mar-2018 12:25


New Zealand Adopts International Open Data Charter
Posted 3-Mar-2018 12:48



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.