Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




2120 posts

Uber Geek


# 179328 4-Sep-2015 10:38
Send private message

My Sony 49X8300c has bad backlight bleeding, I purchased it from JB approx 6 weeks ago. 

It has bad backlight bleeding, which I need to get fixed.  Sony will come to my house and repair it, but if they do that, will I still have my right of return with JB if the problem is still there on the replacement unit?

It's easier to have Sony come to my house, but I don't want to lose my access to a refund if the replacement TV is not better as JB would be the one to refund.

What do you guys think?

Create new topic
Hmm, what to write...
1021 posts

Uber Geek

Trusted
Subscriber

  # 1379594 4-Sep-2015 10:42
One person supports this post
Send private message

Get JB hi-Fi to arrange the repair




Matthew




2120 posts

Uber Geek


# 1379597 4-Sep-2015 10:47
Send private message

mdooher: Get JB hi-Fi to arrange the repair


Mate I've already had two coffees today and I couldn't come up with that one on my own ...

 
 
 
 


Banana?
4819 posts

Uber Geek

Subscriber

  # 1379601 4-Sep-2015 10:50
Send private message

Did you go straight to Sony? All good if you did, and good to see them offering to come out and sort it.

I can't see getting Sony to come to you affecting your rights under the CGA with JB if the repair doesn't work. Can't see why the repair wont work either, and you wont have the hassle and inconvenience of not having a TV or packing it up and taking it into JB.

Hmm, what to write...
1021 posts

Uber Geek

Trusted
Subscriber

  # 1379602 4-Sep-2015 10:53
Send private message

trig42: Did you go straight to Sony? All good if you did, and good to see them offering to come out and sort it.

I can't see getting Sony to come to you affecting your rights under the CGA with JB if the repair doesn't work. Can't see why the repair wont work either, and you wont have the hassle and inconvenience of not having a TV or packing it up and taking it into JB.


Of course it does, JB-Hifi must be given the opportunity to fix the fault first. I'm sure they will be happy to get Sony to do it, but they must be the ones to sort it. Don't complicate matters.




Matthew




2120 posts

Uber Geek


  # 1379604 4-Sep-2015 10:56
Send private message

I'm going to take the TV into JB in the weekend as they were not keen to organise an in home repair via Sony, It will mean losing the TV for a couple weeks but will give me the option to get a refund if the replacement isn't improved.   That will allow me to look at other brands or better models

Hmm, what to write...
1021 posts

Uber Geek

Trusted
Subscriber

  # 1379606 4-Sep-2015 11:00
Send private message

macuser: I'm going to take the TV into JB in the weekend as they were not keen to organise an in home repair via Sony, It will mean losing the TV for a couple weeks but will give me the option to get a refund if the replacement isn't improved.   That will allow me to look at other brands or better models

You should have said, "in that case you will need to pay for my consequential losses, Petrol, Parking, etc" they may have then gone for the free Sony in home fix...or not

Unless of course you asked them to pick it up?




Matthew


Create new topic



Twitter and LinkedIn »



Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

OPPO Showcases New CameraX Capabilities at Google Developer Days China 2019
Posted 15-Sep-2019 12:42


New Zealand PC Market returns to growth
Posted 15-Sep-2019 12:24


Home sensor charity director speaks about the preventable death which drives her to push for healthy homes
Posted 11-Sep-2019 08:46


Te ao Maori Minecraft world set to inspire Kiwi students
Posted 11-Sep-2019 08:43


Research reveals The Power of Games in New Zealand
Posted 11-Sep-2019 08:40


Ring Door View Cam now available in New Zealand
Posted 11-Sep-2019 08:38


Vodafone NZ to create X Squad
Posted 10-Sep-2019 10:25


Huawei nova 5T to be available 20th September
Posted 5-Sep-2019 11:55


Kogan.com launches prepay challenger brand Kogan Mobile in New Zealand
Posted 3-Sep-2019 11:42


Pagan Online available now
Posted 27-Aug-2019 20:22


Starship hopes new app will help combat antibiotic resistance challenges
Posted 27-Aug-2019 19:43


Intel expands 10th Gen Intel Core Mobile processor family
Posted 23-Aug-2019 10:22


Digital innovation drives new investment provider
Posted 23-Aug-2019 08:29


Catalyst Cloud becomes a Kubernetes Certified Service Provider (KCSP)
Posted 23-Aug-2019 08:21


New AI legaltech product launched in New Zealand
Posted 21-Aug-2019 17:01



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.