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3 posts

Wannabe Geek

Topic # 192328 6-Mar-2016 20:58
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Hi, I have this JCMatthew HD Multimedia Player MP1000, but it would not play any movie and audio files in my collections even though they are MP4 & MP3 format.My version is JCM0. Please I need your advice on what to do. if I needed to upgrade the firmware to resolve this issue, how do I get the latest firmware for this product.





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  Reply # 1507233 7-Mar-2016 07:12
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Just having a look online I can't seem to find the firmware update for them.  


Did it use to play the files?


If so have you tried to reset the box?

3 posts

Wannabe Geek

  Reply # 1507677 7-Mar-2016 18:10
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Thanks Tripp for your response. I just bought this device new from A trade site and find out it wasn't as advertised. Yes, i have reset the device but it doesn't resolved the issue. I thought if i can update/upgrade the firmware it could help resolve it. I thought the firmware may be corrupt in some way,that's why i want firmware upgrade





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