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332 posts

Ultimate Geek
+1 received by user: 23

Topic # 198634 17-Jul-2016 11:03
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Hello guys -


Returned to NZ finally, and brought Bose SoundTouch home theatre system from Canada. I purchased it in March - and only plugged in for the first time this week. Unfortunately - it worked well for the first 4 days and now the subwoofer cannot be paired which according to online search is a common problem. I am in Wellington now as opposed to Auckland, and I wondered if anyone had Bose products repaired under warranty and how it works...?





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174 posts

Master Geek
+1 received by user: 36

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  Reply # 1593819 17-Jul-2016 11:11
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I recently had my Bose radio repaired in Wellington - about 20 years old so not under warranty however they sent it to Auckland - took a $99 deposit and the repair cost $299 - they said they replaced a transistor - took about 3 weeks all up. Associated Audio Customhouse Quay. Was happy with service and to get it repaired.



332 posts

Ultimate Geek
+1 received by user: 23

  Reply # 1593833 17-Jul-2016 11:49
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Thanks Morris - I was living in Canada for a year and only decided to purchase it as it provided international warranty so that's good to know. I hope I won't need to pay for it to get it fixed... to be honest little disappointed as I have had Bose products with no problems in the past!


I wil call Bose tomorrow.


Wellingtonians are fantastic! ;)

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