Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




5 posts

Wannabe Geek


Topic # 224295 11-Nov-2017 13:52
Send private message quote this post

I picked up a 55" Veon 4K TV (V55UHDS) for $799 last year to get ready for a 4K console that I knew would come out eventually.

Fast forward to yesterday when I purchased an Xbox One X, took it home and connected it to HDMI port 4 (2.0) which says in the manual displays 4k at 60fps.

The display flicks back and forth and never stays at the resolution.

Have read some forums and can see similar issues with the Xbox One S and curious to see if anyone found a resolution? I'm guessing it's done to something not being supported on the TV but then why say it's 4K if it can't output 4K.

I took the TV back to Warehouse today and they are sending it off for repair but who knows what will happen.

Any feedback would be appreciated.

Create new topic
3217 posts

Uber Geek
+1 received by user: 390


  Reply # 1899266 11-Nov-2017 15:09
Send private message quote this post

It may be that your TV may only offer 4K resolution, but not UHD colour support like the XBox OneX does.

 

Change your video settings on the XBox so it doesn't try to output colour to match the expanded colour settings that the TV can't handle.

 

 

 

Also, the HDMI cable may not be up to the task.


3772 posts

Uber Geek
+1 received by user: 217

Trusted

  Reply # 1899268 11-Nov-2017 15:15
Send private message quote this post

Use the supplied HDMI cable that came with Xbox to connect to TV. Try changing colour option to 8bit instead of 10bit under video options on Xbox




Do whatever you want to do man.

  

 
 
 
 




5 posts

Wannabe Geek


  Reply # 1899278 11-Nov-2017 15:55
Send private message quote this post

I am using the cable that came with the Xbox One X and I've tried several other HDMI cables.

Only is 8bit option for the colour options.

230 posts

Master Geek
+1 received by user: 16


  Reply # 1899284 11-Nov-2017 16:11
Send private message quote this post

Have a look and see what the Xbox says under

 

Settings>Display and Output>Video Output>Advance Settings>4K TV Details

 

There you should see ticks and crosses for what is and not supported by the TV.  I have read for some TV's certain HDMi ports on the TV's are fully enabled, and others may not be, like the port spec or something. 





.............................................................

simple logic.




5 posts

Wannabe Geek


  Reply # 1899328 11-Nov-2017 18:03
Send private message quote this post

Thanks for the replies folks.

When I go to 4K TV Details everything is ticked except for HDR and 3D.

I've tried to enable that other setting under 4K which says it helps with 4K but same issue.

Hopefully I get a full refund from Warehouse and will just invest in a better TV.

1 post

Wannabe Geek


  Reply # 1899458 12-Nov-2017 02:08
Send private message quote this post

Can you let me know how you get on returning this tv? I have the same issues with my ps4 pro, and. Always used hdmi 4

11 posts

Geek
+1 received by user: 1


  Reply # 1901378 15-Nov-2017 16:36
Send private message quote this post

Can you force the HDMI port to HDMI 2.0. I know some brands have HDMI Auto detect, and if the HDMI port doesn't handshake properly, it will drop to 1.4 HDMI.  If there is a setting on your TV, force HDMI 2.0 ?

 

Don't own a Veon, tempted but I am looking for a 4K TV with HDR, which Veon don't have yet :(


551 posts

Ultimate Geek
+1 received by user: 145


  Reply # 1901382 15-Nov-2017 16:55
Send private message quote this post

I believe those veons from last year only deal with HDMI 1.4, which does 4k30hz at best.



5 posts

Wannabe Geek


  Reply # 1901383 15-Nov-2017 16:58
Send private message quote this post

The manual states hdmi 2.0 so hopefully a fault with the unit.

Hopefully hear something back in next few days about how the repair is going.

Will report back when I get an update.

551 posts

Ultimate Geek
+1 received by user: 145


  Reply # 1901394 15-Nov-2017 17:23
Send private message quote this post

My bad it's not HDMI they have issues with but hdcp 2.2, does the Xbox require that?



5 posts

Wannabe Geek


  Reply # 1910720 29-Nov-2017 19:19
Send private message quote this post

Thought I would update you all.

Warehouse sent Veon TV off for repair, they replaced the main board so thought they found the problem but no they just must do that with everything!

They didn't test anything after, I collected the TV, back home, hooked it up and exact same problem.

Back to Warehouse and got a full refund.

Just bought a Panasonic TH55EX600Z from Magnets Benrow.

https://magnessbenrow.co.nz/clearance-models/televisions/panasonic-th55ex600z-55-4k-uhd-led-smart-tv

Got the guy down to $1300 so pretty happy and best of all is that all the boxes are now ticked under 4K on the Xbox One X.

Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

UAV Traffic Management Trial launching today in New Zealand
Posted 12-Dec-2017 16:06


UFB connections pass 460,000
Posted 11-Dec-2017 11:26


The Warehouse Group to adopt IBM Cloud to support digital transformation
Posted 11-Dec-2017 11:22


Dimension Data peeks into digital business 2018
Posted 11-Dec-2017 10:55


2018 Cyber Security Predictions
Posted 7-Dec-2017 14:55


Global Govtech Accelerator to drive public sector innovation in Wellington
Posted 7-Dec-2017 11:21


Stuff Pix media strategy a new direction
Posted 7-Dec-2017 09:37


Digital transformation is dead
Posted 7-Dec-2017 09:31


Fake news and cyber security
Posted 7-Dec-2017 09:27


Dimension Data New Zealand strengthens cybersecurity practice
Posted 5-Dec-2017 20:27


Epson NZ launches new Expression Premium Photo range
Posted 5-Dec-2017 20:26


Eventbrite and Twickets launch integration partnership in Australia and New Zealand
Posted 5-Dec-2017 20:23


New Fujifilm macro lens lands in New Zealand
Posted 5-Dec-2017 20:16


Cyber security not being taken seriously enough
Posted 5-Dec-2017 20:13


Sony commences Android 8.0 Oreo rollout in New Zealand
Posted 5-Dec-2017 20:08



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.