GTRugby: Well Just to give an UPDATE
- Yesterday around 4:30pm I rang SKY again
and this time asked to speak to a Supervisor the guy took my details and then e-mailed them to a "Team-Leader"
that is dealing with this Promo.
- It's lunch-time the next day and no cantact from them yet
So I now have their Impecable Service to Promote
Heh to be expected I guess - I would try the same tactic and explain that the team leader has been emailed and you have had no response and that you need to speak to someone directly - they can then put you through to at least a CSR in that area if there is no team leader available - at least you will then be one step along the chain :)