lyonrouge: 10 - 15 minutes? it took longer than that to perform the 3 cycles of client updates, then deploying to the remote, rebooting the remote, and the testing (which failed). I can only assume you had a preloaded client and remote with a DVD player and TV.
Before you throw the toys out of the cot, skipping the software install which is just something you have to do to get up and running, what seems to be the problem?
What devices do you have, and what are you having problems with specifically.