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250 posts

Master Geek
+1 received by user: 10


Topic # 127333 6-Aug-2013 22:51
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Hi All

I've just had a phone call from a relative in ChCh who has been sold a high spec, over $2,300 laptop and quoted around $350 to come to their home to set it up for wireless by a nation wide chain store.

They no nothing about computers and I feel they have been oversold by a long way by the smooth talking salesman. He also tried to sell then 2 iPhones 4s on a 24 month plan for a real good never to be repeated deal. Luckily after to speaking to me on the phone they only got 1 which they returned yesterday. The laptop hasn't been delivered yet so they still have the option to cancel the delivery.

All they want is a replacement laptop to surf the net, use Skype on and play the old game of solitaire or bubbles on and  setup a wireless network at home so they can use the laptop from any were in the house. They also want to have all their images transferred off their old laptop.

Does any body out there have any recommendations for a some in Chch to help them?

Cheers Paul.

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100 posts

Master Geek
+1 received by user: 6


  Reply # 872937 6-Aug-2013 23:03
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Would you be confident to order a Dell online for them? That might be the easiest option. Low stress, great support, no huge retailer margin.

BTR

1477 posts

Uber Geek
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  Reply # 872970 7-Aug-2013 07:55
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Cyclone computers or PCU. You might be best to find out what they want to use it for and then provide them with a rough spec of laptops for their needs. That way a pushy sales man has less chance of selling them something they don't need.

123 posts

Master Geek
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  Reply # 872972 7-Aug-2013 08:08
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I'm in Christchurch but I've only ever bought used laptops, so my suggestions are probably of limited use. For someone like myself who knows what they want and is happy to buy something refurbished, laptopbattery.co.nz is worth a look. Usually a reasonable selection at fairly good prices.

For a relative with limited knowledge of computers who needs not only the laptop but associated setup help, I'd suggest starting at Computer Centre - www.computercentre.co.nz. Not sure what their in-store range is like, haven't been there in years but they should have something suitable. As far as I'm aware they have a goood reputation for service and advice.

2710 posts

Uber Geek
+1 received by user: 95


  Reply # 872979 7-Aug-2013 08:14
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oh wow $350 to enter in the wifi password.. that's ludicrous. they only  needed to  spend  500 to 900




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