Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




147 posts

Master Geek


# 177625 9-Aug-2015 18:53
Send private message

So I rought a Acer Aspire V Nitro laptop a few days ago which came with windows 8.1 and I upgraded it to windows 10 straight out of the box. Now heres my problem:

 

1) I tried to download MS office from the AUT uni website but using MS Edge, Chrome and Firefox, it wouldn't open the webpage for me to download it at home but then I went into uni and the webpage could be opened and MS office could be downloaded.

2) Currently trying to download GoPro studio on the Acer, I can enter the GoPro main page but I can't open the GoPro studio page to download the program but on my Dell laptop (window 7, on same wireless network as my acer) I can access the main page and the gopro studio page to download the program.

 

 

 

Anyone know why this is happening on my Acer and how I can fix this?

Create new topic

gzt

10872 posts

Uber Geek


  # 1361673 9-Aug-2015 19:00
Send private message

#1 may be available only on that network. #2 can you post links for both?



147 posts

Master Geek


  # 1361675 9-Aug-2015 19:08
Send private message

gzt: #1 may be available only on that network. #2 can you post links for both?

 



Links for what? the website I'm trying to get into? http://shop.gopro.com/APAC/softwareandapp

 

 

 

For #1 how can I fix it so I can do it at home too? For #1 I could access the MS office download page via AUT on my dell but can't on my new Acer

 
 
 
 




147 posts

Master Geek


  # 1361713 9-Aug-2015 20:33
Send private message

Hey Freitasm. If it is the proxy configuration how would I check/change/fix it? 

 

Sorry don't know much about this sort of stuff

gzt

10872 posts

Uber Geek


  # 1361782 9-Aug-2015 22:42
Send private message




Signature goes here.



147 posts

Master Geek


  # 1361854 10-Aug-2015 09:20
Send private message

Update: it seems like these problems only happen at home as I can access the GoPro studio webpage on my Acer laptop at uni. So does this mean there is a problem with the proxy?

BDFL - Memuneh
64454 posts

Uber Geek

Administrator
Trusted
Geekzone
Lifetime subscriber

  # 1361897 10-Aug-2015 09:53
Send private message

Not necessarily. It could be your PC is configured to use a proxy and this is not available from home. Or perhaps your home ISP is having problems accessing the GoPro server. Or your router is misconfigured with wrong MTU and having problems moving packets to this GoPro server, or...

It could be a lot of stuff. Just get the file from where you can, for the moment.






 
 
 
 




147 posts

Master Geek


  # 1362453 10-Aug-2015 21:39
Send private message

what's the easiest way of determining what the problem is and a way to fix it in case this happens in the future to other webpages?

Create new topic



Twitter and LinkedIn »



Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Amazon Studios announces New Zealand as location for its upcoming series based on The Lord of the Rings
Posted 18-Sep-2019 17:24


The Warehouse chooses Elasticsearch service
Posted 18-Sep-2019 13:55


Voyager upgrades core network to 100Gbit
Posted 18-Sep-2019 13:52


Streaming service Acorn TV launches in New Zealand with selection with British shows
Posted 18-Sep-2019 08:55


Bitcoin.com announces partnership with smartphone manufacturer HTC
Posted 16-Sep-2019 21:30


Finalists Announced for Microsoft NZ Partner Awards
Posted 16-Sep-2019 19:37


OPPO Showcases New CameraX Capabilities at Google Developer Days China 2019
Posted 15-Sep-2019 12:42


New Zealand PC Market returns to growth
Posted 15-Sep-2019 12:24


Home sensor charity director speaks about the preventable death which drives her to push for healthy homes
Posted 11-Sep-2019 08:46


Te ao Maori Minecraft world set to inspire Kiwi students
Posted 11-Sep-2019 08:43


Research reveals The Power of Games in New Zealand
Posted 11-Sep-2019 08:40


Ring Door View Cam now available in New Zealand
Posted 11-Sep-2019 08:38


Vodafone NZ to create X Squad
Posted 10-Sep-2019 10:25


Huawei nova 5T to be available 20th September
Posted 5-Sep-2019 11:55


Kogan.com launches prepay challenger brand Kogan Mobile in New Zealand
Posted 3-Sep-2019 11:42



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.