Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


View this topic in a long page with up to 500 replies per page Create new topic
1 | ... | 12 | 13 | 14 | 15 | 16 | 17 | 18 | 19 | 20 | 21 | 22 

Guv

94 posts

Master Geek


  # 1502220 1-Mar-2016 16:01
Send private message

gzt: Have you logged a support call for this one?

 

Have been discussing with supplier of the machine.   Will see how they respond.

 

 


BDFL - Memuneh
65382 posts

Uber Geek

Administrator
Trusted
Geekzone
Lifetime subscriber

  # 1504734 2-Mar-2016 11:06
Send private message

Hey folks... Been using a Surface Book here for a week or so.

 

Has anyone noticed an excessive number of "This application stopped working" mainly on Office 2016 and Chrome? All patches and firmware applied, 16GB RAM/512GB SSD.

 

Using Microsoft's own AV/firewall...

 

For example:

 

 

Faulting application name: WINWORD.EXE, version: 16.0.6568.2025, time stamp: 0x56b3a31b
Faulting module name: ntdll.dll, version: 10.0.10586.103, time stamp: 0x56a853dc
Exception code: 0xc0000005
Fault offset: 0x00049f83
Faulting process ID: 0x23e0
Faulting application start time: 0x01d174064ecf8482
Faulting application path: C:\Program Files (x86)\Microsoft Office\root\Office16\WINWORD.EXE
Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll
Report ID: 8d149a0b-dff9-11e5-bcb2-001fb5258f16
Faulting package full name:
Faulting package-relative application ID:

 

 

 

Faulting application name: chrome.exe, version: 48.0.2564.116, time stamp: 0x56c532e2
Faulting module name: ntdll.dll, version: 10.0.10586.103, time stamp: 0x56a8483f
Exception code: 0xc0000374
Fault offset: 0x00000000000ee71c
Faulting process ID: 0x1fb4
Faulting application start time: 0x01d173f5770fa5e8
Faulting application path: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll
Report ID: 94a9c3b8-8116-4ee0-8786-c20fab39a046
Faulting package full name:
Faulting package-relative application ID:

 

 

 





 
 
 
 


Stu

Hammered
5338 posts

Uber Geek

Moderator
Trusted
Lifetime subscriber

  # 1504755 2-Mar-2016 11:30
Send private message

Surface Pro here and yes, I see the same. 

 

Also, just to muddy the logs, there are a huge number of

 

The machine-default permission settings do not grant Local Activation permission for the COM Server application with CLSID
{C2F03A33-21F5-47FA-B4BB-156362A2F239}
and APPID
{316CDED5-E4AE-4B15-9113-7055D84DCC97}
to the user SLEDGEHAMMER\Stu SID (S-1-5-21-1865639211-3685035616-903098889-1001) from address LocalHost (Using LRPC) running in the application container Microsoft.Windows.Cortana_1.6.1.52_neutral_neutral_cw5n1h2txyewy SID (S-1-15-2-1861897761-1695161497-2927542615-642690995-327840285-2659745135-2630312742). This security permission can be modified using the Component Services administrative tool.





Keep calm, and carry on posting.

 

 

 

Click to see full size Click to see full size


1703 posts

Uber Geek


  # 1505177 2-Mar-2016 20:04
Send private message

Where are you looking at that?


Stu

Hammered
5338 posts

Uber Geek

Moderator
Trusted
Lifetime subscriber

  # 1505197 2-Mar-2016 20:12
Send private message

Event Viewer (eventvwr)




Keep calm, and carry on posting.

 

 

 

Click to see full size Click to see full size


1703 posts

Uber Geek


  # 1505206 2-Mar-2016 20:23
Send private message

I figured, but where exactly? A scroll through mine finds, none. Thought I would check for you both.

 

Edit: corrections


Stu

Hammered
5338 posts

Uber Geek

Moderator
Trusted
Lifetime subscriber

  # 1505208 2-Mar-2016 20:28
Send private message

None? That's showing off! :-)

Look under Applications




Keep calm, and carry on posting.

 

 

 

Click to see full size Click to see full size


 
 
 
 


1703 posts

Uber Geek


  # 1505219 2-Mar-2016 21:00
Send private message

 I meant none of those two. I get other stuff. (Surface Pro 4)

 

No, not seeing them but I'm mostly using Outlook; I haven't had cause to use any other part of Office lately and I only installed Chrome this morning.


Stu

Hammered
5338 posts

Uber Geek

Moderator
Trusted
Lifetime subscriber

  # 1505226 2-Mar-2016 21:14
Send private message

Since removing Norton and Dropbox I've had far fewer issues than beforehand, but still plenty going on in the logs.

 

Regardless of the issues (Windows 10 issues unrelated to the Surface Pro hardware and issues with drivers/port replicators etc), I really like this device.





Keep calm, and carry on posting.

 

 

 

Click to see full size Click to see full size


BDFL - Memuneh
65382 posts

Uber Geek

Administrator
Trusted
Geekzone
Lifetime subscriber

  # 1505242 2-Mar-2016 21:46
Send private message

The Surface Book is not running Norton. It is running Office 2016, Chrome, Paint.Net, Notepad++. It can't get more vanilla than that - unless it's out of the box.





1703 posts

Uber Geek


  # 1505308 3-Mar-2016 06:03
Send private message

Mine is Office 2016, Windows Defender (no other AV), Firefox, Chrome, iCloud and Dropbox (not on startup), Ccleaner paid version (also not running on startup) plus the apps Grover Podcast, Bibliovore, and Microsoft's Solitaire.

 

I'm not seeing any application problems except some visually glitchy Firefox stuff but I've only opened Excel a few times and Word only briefly. I do, however, use Outlook constantly with multiple accounts configured and OneDrive and OneNote constantly.

 

I'm not putting anything else on this thing until I try a third unit because of the pen problem. I must call them up again this morning.

 

Totally unrelated but I'm really impressed how wifi printers and wifi connections (passwords shared on my devices) just work without me doing anything. I like Windows 10 a lot.

 

 


1 | ... | 12 | 13 | 14 | 15 | 16 | 17 | 18 | 19 | 20 | 21 | 22 
View this topic in a long page with up to 500 replies per page Create new topic



Twitter and LinkedIn »



Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Vodafone New Zealand starts two year partnership with LetsPlay.Live
Posted 28-Jan-2020 11:24


Ring launches indoor-only security camera
Posted 23-Jan-2020 17:26


New report findings will help schools implement the digital technologies curriculum content
Posted 23-Jan-2020 17:25


N4L to upgrade & support wireless internet inside schools
Posted 23-Jan-2020 17:22


Netflix releases 21 Studio Ghibli works
Posted 22-Jan-2020 11:42


Vodafone integrates eSIM into device and wearable roadmap
Posted 17-Jan-2020 09:45


Do you need this camera app? Group investigates privacy implications
Posted 16-Jan-2020 03:30


JBL launches headphones range designed for gaming
Posted 13-Jan-2020 09:59


Withings introduces ScanWatch wearable combining ECG and sleep apnea detection
Posted 9-Jan-2020 18:34


NZ Police releases public app
Posted 8-Jan-2020 11:43


Suunto 7 combine sports and smart features on new smartwatch generation
Posted 7-Jan-2020 16:06


Intel brings innovation with technology spanning the cloud, network, edge and PC
Posted 7-Jan-2020 15:54


AMD announces high performance desktop and ultrathin laptop processors
Posted 7-Jan-2020 15:42


AMD unveils four new desktop and mobile GPUs including AMD Radeon RX 5600
Posted 7-Jan-2020 15:32


Consolidation in video streaming market with Spark selling Lightbox to Sky
Posted 19-Dec-2019 09:09



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.