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569 posts

Ultimate Geek

#192057 25-Feb-2016 16:30
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I'm wanting to get a low-midrange replacement laptop. Used is ok and refurbished even better.


Has anyone had any recent experiences buying a refurbished Dell or other laptop?


Recommend me a site/vendor.





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9795 posts

Uber Geek

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  #1499251 25-Feb-2016 17:03
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problem you might face is getting it shipped here as i believe the batteries may be considered a restricted good by some shippers and wont be allowed on a plane



2195 posts

Uber Geek

  #1499614 26-Feb-2016 10:17
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You are taking a gamble with refurbished .
Factor that into the price.


What happens if it fails , a refurbished may have originally had a major fault , thats why it was refurbished.
Some refurbished lines can have a very high failure rate (seen it) , others can be 100% OK.
Sometimes refurbished means nothing more than re-image the HD & clean the case (ie nothing was refurbished at all)
So make the choice, take your chance. You may not get any warranty if it fails .


Also, anything over NZ$400 (incl freight), you will be liable for gst . Sometimes they sneak in, sometimes they get stopped at NZ customs &
tax + processing cost has to be paid before release .
Some freight companies now using that as a source of revenue, and when landed charge quite high processing fee + gst, regardless of its actual value or gst liability (more an issue in other countries, so far)


As mentioned above, batts are considered dangerous goods . Its a bit of a murky area as to if they consider the laptop as whole or
see its batt as a separate dangerous goods item.
Improperly labeled, improperly transported dangerous goods can and do get seized at customs & destroyed . I know of that happening, not just the batt but the whole package
confiscated (wasnt a laptop though)




Whats your budget, you mentioned low/midrange.
Plenty of NZ retailers selling ex lease laptops, sometimes good specs at low prices .


34 posts


  #1553764 16-May-2016 22:53
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I bought a number of laptop from overseas before, ebay will do, as long as you know what to look for. let me know if you need any help. happy to assist.

569 posts

Ultimate Geek

  #1553928 17-May-2016 09:22
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I bought a number of laptop from overseas before, ebay will do, as long as you know what to look for. let me know if you need any help. happy to assist.





Hey bro,


Importing laptops, sometimes refurbished, from the US seemed to be really popular 5 or so years ago. In fact I bought a refurbished Dell Alienware m17x around 5 years ago from a trademe vendor. Despite being refurbished it came with full Dell warranty so for me it was risk free and I used it for gaming for 2-3 years before I onsold it.


Friend of mine in the US sometimes raves about the great deals he gets on Dell business laptops. I know there is now a customs requirement for anything with lithium batteries, but it appears that so long as the vendor completes the correct paperwork laptops can be brought into the country. However if the paperwork isn't completed correctly or at all by the vendor when shipping I guess there is a high risk an item may be blocked at customs?


Don't have the budget for high end laptops, but still looking to maximize bang for my buck if you have any recommended vendors.

29119 posts

Uber Geek

Biddle Corp
Lifetime subscriber

  #1553931 17-May-2016 09:27
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Customs don't care about batteries - it's the shipping companies. Many will refuse to ship products now without proper paperwork for a lithium battery.



569 posts

Ultimate Geek

  #1553936 17-May-2016 09:31
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Customs don't care about batteries - it's the shipping companies. Many will refuse to ship products now without proper paperwork for a lithium battery.




Ok thanks, that is helpful to know. A professional vendor in the US for example should be experienced with these new shipping rules. Furthermore, if you are buying off ebay via paypal, then non-delivery i.e. not even shipped should be protected under paypal. Not sure about these days but a few years ago a purchase off ebay was refunded because the vendor had not shipped the item and provided no tracking history/proof.

Devastation by stupidity
12469 posts

Uber Geek

Lifetime subscriber

  #1553939 17-May-2016 09:37
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I bought a new laptop (not Dell) on Amazon last year. They wouldn't ship overseas because of the battery issue and I had it sent to my sister who lives in the States. She had to go through some rigmarole to get the right shipping documents because of the batteries, but as long as the correct procedure is followed there is no problem with the batteries themselves. Unfortunately, she sent the computer by priority mail, thinking she was doing me a favour, and that brought the total cost to just over $400 (I think it was $6 over) and bloody Customs really nailed me. It wasn't the GST so much, but then they tack on all kinds of other charges so it ended up costing me another $100 altogether. I think it is a stupid system that encourages people to cheat because if you are just under the limit, you don't pay anything, but if you are just over, you get penalised on top of the tax. It doesn't feel right.





I don't think there is ever a bad time to talk about how absurd war is, how old men make decisions and young people die. - George Clooney


2195 posts

Uber Geek

  #1554053 17-May-2016 11:36
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Customs don't care about batteries - it's the shipping companies. Many will refuse to ship products now without proper paperwork for a lithium battery.




BS . They DO .
look on the RC forums. A few guys have had packages containing batts confiscated AND DESTROYED by customs .
The thing is they obviously cant check everything coming in, so chances are it will get through


As for laptops, chances are many legit US sellers simply wont ship to NZ if it has a batt.
Even some famous brand parts suppliers in NZ were having real issues getting laptop batts.


You can still get batts sent surface (ship), but for many overseas US sellers it wont be worth the hassles & they just will say wont send to NZ.











2195 posts

Uber Geek

  #1554058 17-May-2016 11:52
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As for refurb laptops from US, factor in the drama involved with trying to get a warranty repair or replacement. You'll need to send it back to the US: more dramas
sending with batt restrictions & paperwork.


Also with refurbs: this will be a machine that had a fault so serious it was replaced & then sent out to manufactures repair centre.
So , if the fault was intermittent , you take the chance of it failing again.
Most refurbs are OK, but Ive seen plenty that re-faulted . Take the chance ?


Or maybe its just a used laptop & the 'refurb' is simply a wipe & re-load .

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