Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


View this topic in a long page with up to 500 replies per page Create new topic
1 | 2 | 3


Glurp
8751 posts

Uber Geek
+1 received by user: 4027

Subscriber

  Reply # 1653533 19-Oct-2016 13:44
Send private message

Lias:

 

 

 

 

 

That's rare for HP, but you're absolutely right that it does happen, any company can have a bad product release. Toshiba who are traditionally considered one of the best laptop manufacturers have released a couple of absolute dogs over the years (in business grade gear). I'd still rate HP and Toshiba as the two best laptop brands thou :-)

 

 

Agree with this, also that any make can have a bad patch and even poor makes can sometimes produce good products. I would have liked my Acer notebook except for the trackpad issue. My complaint with them is threefold: First, I find it unforgiveable that they created this kind of problem in the first place by using an adhesive conductor when a soldered cable would have avoided the whole issue and cost so little extra, second, that they refused to consider that it was a real issue and kept fobbing people off by telling them to reinstall Windows or drivers or take it to a service center, third, that their 'service' was so poor. I won't buy another Acer because I can't trust them and the next problem may not be so easy to fix.

 

 





I reject your reality and substitute my own. - Adam Savage
 


gzt

10320 posts

Uber Geek
+1 received by user: 1586


  Reply # 1654544 19-Oct-2016 15:54
Send private message

Very small part cost but a whole different assembly sequence required.

 
 
 
 


18785 posts

Uber Geek
+1 received by user: 5385

Trusted
Lifetime subscriber

  Reply # 1654546 19-Oct-2016 15:55
Send private message

gzt: Very small part cost but a whole different assembly sequence required.

 


Exactly this. 

 

 




Glurp
8751 posts

Uber Geek
+1 received by user: 4027

Subscriber

  Reply # 1654556 19-Oct-2016 16:20
Send private message

Not if you open it up and look at it. Assemble as before, solder earth wire, insert battery and attach two holding screws.

 

 





I reject your reality and substitute my own. - Adam Savage
 


18785 posts

Uber Geek
+1 received by user: 5385

Trusted
Lifetime subscriber

  Reply # 1654558 19-Oct-2016 16:23
Send private message

Rikkitic:

 

Not if you open it up and look at it. Assemble as before, solder earth wire, insert battery and attach two holding screws.

 

 

 

 

No, you think it's as simple as that, but that is NOT how these things get made. 

 

It requires entirely different people, different order of assembly, different tools. 

 

Bottom line is they aren't designed to last. Not every notebook sold will have this issue. 

 

You would be very surprised how these things are made compared to how you'd think they get made. I know I was surprised. 

 

Cost and time efficiency is the objective. 

 

 


1294 posts

Uber Geek
+1 received by user: 295


  Reply # 1654560 19-Oct-2016 16:31
Send private message

Did you use lead-free solder?

 




Glurp
8751 posts

Uber Geek
+1 received by user: 4027

Subscriber

  Reply # 1654572 19-Oct-2016 17:08
Send private message

Nope. I always insist on leaded solder at Jaycar and I'm glad they still sell it.

 

 





I reject your reality and substitute my own. - Adam Savage
 




Glurp
8751 posts

Uber Geek
+1 received by user: 4027

Subscriber

  Reply # 1654574 19-Oct-2016 17:13
Send private message

networkn:

 

Rikkitic:

 

Not if you open it up and look at it. Assemble as before, solder earth wire, insert battery and attach two holding screws.

 

 

 

 

No, you think it's as simple as that, but that is NOT how these things get made. 

 

It requires entirely different people, different order of assembly, different tools. 

 

Bottom line is they aren't designed to last. Not every notebook sold will have this issue. 

 

You would be very surprised how these things are made compared to how you'd think they get made. I know I was surprised. 

 

Cost and time efficiency is the objective. 

 

 

 

 

I honestly don't understand this. How hard can it be to solder a wire? I get the principle but you don't have to retool an entire factory and hire legions of specialists for something like that. I just refuse to believe it.

 

Apart from that, the trackpad issue emerged on my computer after about two months. It sure should be designed to last longer than that. It is shoddy work, end of story.

 

Cost and time efficiency are not the objective. The objective is to sell products and make money. This is not the way to achieve that.

 

 





I reject your reality and substitute my own. - Adam Savage
 


1294 posts

Uber Geek
+1 received by user: 295


  Reply # 1654581 19-Oct-2016 17:29
Send private message

I'm sure the manufacturers will have investigated alternatives and concluded the conductive adhesive stuff works. They aren't allowed to use leaded solder because of RoHS directives.



Glurp
8751 posts

Uber Geek
+1 received by user: 4027

Subscriber

  Reply # 1654593 19-Oct-2016 18:24
Send private message

yitz: I'm sure the manufacturers will have investigated alternatives and concluded the conductive adhesive stuff works. They aren't allowed to use leaded solder because of RoHS directives.

 

I hadn't thought of that but the adhesive clearly doesn't work well enough in view of all the complaints. There are screws everywhere so why not a couple of extra ones to screw down an earthing wire? It's not rocket science.

 

 





I reject your reality and substitute my own. - Adam Savage
 


13612 posts

Uber Geek
+1 received by user: 6373

Trusted
Subscriber

  Reply # 1654675 19-Oct-2016 20:20
Send private message

Rikkitic:

 

Nope. I always insist on leaded solder at Jaycar and I'm glad they still sell it.

 

 

 

 

 

 

You should use lead free.





Mike
Retired IT Manager. 
The views stated in my posts are my personal views and not that of any other organisation.

 

 Mac user, Windows curser, Chrome OS desired.

 

The great divide is the lies from both sides.

 

 


79 posts

Master Geek
+1 received by user: 20


  Reply # 1654694 19-Oct-2016 20:33
Send private message

Realistically anything "consumer" grade is made to last 1-3 years tops, as long as the majority of the devices they sell last this period (warranty) the manufacturer doesn't care.

 

 

 

Enterprise machines are a totally different animal, I have historically had the best support and hardware from HP and the worst from Lenovo (their RMA process was terrible and their salespeople are slow).

 

Acer build quality is pretty sub standard on a lot of their products however their RMA process is acceptable, not sure if the savings are worth the downtime and expense of logging them though..

 

Dell had a very bad run several years ago, I have not had to deal with them much since so not sure if they have improved or not but it does appear they are trying to change the company around ATM.


21632 posts

Uber Geek
+1 received by user: 4441

Trusted
Subscriber

  Reply # 1654696 19-Oct-2016 20:34
2 people support this post
Send private message

MikeB4:

 

You should use lead free.

 

 

Why?





Richard rich.ms

13612 posts

Uber Geek
+1 received by user: 6373

Trusted
Subscriber

  Reply # 1654730 19-Oct-2016 21:15
Send private message

richms:

MikeB4:


You should use lead free.



Why?



Google health and environmental affects of lead




Mike
Retired IT Manager. 
The views stated in my posts are my personal views and not that of any other organisation.

 

 Mac user, Windows curser, Chrome OS desired.

 

The great divide is the lies from both sides.

 

 




Glurp
8751 posts

Uber Geek
+1 received by user: 4027

Subscriber

  Reply # 1654761 19-Oct-2016 21:46
Send private message

My health is excellent and the environmental effects of my solder are unmeasureable. I think there are much bigger things to worry about first.

 

 





I reject your reality and substitute my own. - Adam Savage
 


1 | 2 | 3
View this topic in a long page with up to 500 replies per page Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Geekzone Live »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.