Geekzone: technology news, blogs, forums
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.

12 posts


# 217830 14-Jul-2017 08:20
Send private message

I was looking at purchasing one of the new Surface Pro tablets and see I can get a better deal purchasing in the States.


Anyone able to offer advice on the wisdom of this?


Warranty issues?





Create new topic
28361 posts

Uber Geek

Biddle Corp
Lifetime subscriber

  # 1822223 14-Jul-2017 08:25
One person supports this post
Send private message

Well you won't have a warranty in NZ. This will mean if you have a warranty issuer you'll need to return it to the US.



15351 posts

Uber Geek


  # 1822226 14-Jul-2017 08:34
Send private message

Are you sure you want a surface pro? I have the surface pro 4 with Microsoft keyboard, it's an odd machine. It's particularly poor when hooked up to monitors via the microsoft dock, I pretty much have to reboot when I redock because it just behaves weirdly, including sometimes turning itself off. It's sometimes difficult to turn on, and occasionally I have to pretty the power button for 20 seconds to really tell it to turn off before I can restart it. It only has one USB port, and it has a weird port / cable to connect to a monitor. It's also slower than the Toshiba ultrabook I had before this.


To counter that, it's light, it's fast enough, and the keyboard is good considering the size.


I wouldn't buy a surface pro if you use it at a desk regularly. For purely mobile use with occasional docking maybe it's ok.


If you buy it the NZ warranty has some value.


1544 posts

Uber Geek


  # 1822280 14-Jul-2017 09:54
Send private message



Well you won't have a warranty in NZ. This will mean if you have a warranty issuer you'll need to return it to the US.




On a side note, a colleague purchased (for work) a Surface Book from a well known reputable computer seller in NZ. Developed some problems so rang Microsoft and was told it was US model (i.e. grey import). Luckily they still came to the party and replaced it but I'd suggest if you are buying in NZ make sure its from a proper channel.

12 posts


  # 1822331 14-Jul-2017 10:57
Send private message



I will not be using it in place of a desktop. Going to the States soon and do not won't to drag a laptop around. I do not have any other tablet so this will sort of do both jobs


10947 posts

Uber Geek

  # 1822339 14-Jul-2017 11:05
Send private message

Personally I wouldn't buy without NZ warranty. Earlier models were known for a high replacement rate. This would not bother me much, I still like them, but NZ warranty would be a must.

That said, many other manufacturers are making similar models to surface now, it's not a one machine market anymore. Maybe look for something with international warranty.

15351 posts

Uber Geek


  # 1822342 14-Jul-2017 11:08
Send private message

The surface is quite heavy compared with my Android tablet.

3214 posts

Uber Geek

  # 1822386 14-Jul-2017 12:00
Send private message

These have just been rolled out at work. Very high failure rate, I would buy in NZ if you are absolutely set on one to ensure you get the warranty. Personally have found mine slow and full of weird glitchy behavior. The single USB port and display connection are a PITA. Also quite heavy for portable use and the battery doesn't last anywhere near as long as expected, in fact I would rather go back to my 12 month old laptop...

Always be yourself, unless you can be Batman, then always be the Batman

Create new topic

Twitter and LinkedIn »

Follow us to receive Twitter updates when new discussions are posted in our forums:

Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:

Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:

News »

Chorus to launch Hyperfibre service
Posted 18-Nov-2019 15:00

Microsoft launches first Experience Center worldwide for Asia Pacific in Singapore
Posted 13-Nov-2019 13:08

Disney+ comes to LG Smart TVs
Posted 13-Nov-2019 12:55

Spark launches new wireless broadband "Unplan Metro"
Posted 11-Nov-2019 08:19

Malwarebytes overhauls flagship product with new UI, faster engine and lighter footprint
Posted 6-Nov-2019 11:48

CarbonClick launches into Digital Marketplaces
Posted 6-Nov-2019 11:42

Kordia offers Microsoft Azure Peering Service
Posted 6-Nov-2019 11:41

Spark 5G live on Auckland Harbour for Emirates Team New Zealand
Posted 4-Nov-2019 17:30

BNZ and Vodafone partner to boost NZ Tech for SME
Posted 31-Oct-2019 17:14

Nokia 7.2 available in New Zealand
Posted 31-Oct-2019 16:24

2talk launches Microsoft Teams Direct Routing product
Posted 29-Oct-2019 10:35

New Breast Cancer Foundation app puts power in Kiwi women's hands
Posted 25-Oct-2019 16:13

OPPO Reno2 Series lands, alongside hybrid noise-cancelling Wireless Headphones
Posted 24-Oct-2019 15:32

Waikato Data Scientists awarded $13 million from the Government
Posted 24-Oct-2019 15:27

D-Link launches Wave 2 Unified Access Points
Posted 24-Oct-2019 15:07

Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.