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607 posts

Ultimate Geek
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Topic # 222814 29-Aug-2017 19:30
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I'm interested in HP Spectre x360 laptop for work.  We have been advised to go for the Elitebook x360 instead (very similar, but more expensive).


In my view, specs are not quite as good, but otherwise similar.  Are Elitebooks (or other business vs consumer options) generally worth the extra cash?



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Uber Geek
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  Reply # 1854938 29-Aug-2017 20:27
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A large chunk of the difference is the warranty support.  Would you rather:


- Buy a machine with a 1 year warranty, and if it misbehaves, send the laptop to the service centre and wait 2-3 weeks for it to be sorted, or


- Buy a machine with a 3 year next-business day on site warranty where a tech will come to you to sort the issue (in one visit in the majority of cases)?


The majority of my clients would be VERY unimpressed to lose their computer for weeks and there may be a notable cost to the business in terms of productivity, so we only sell gear that has this high spec warranty.




Looking at the specs, it looks to me like the Elitebook X360 has a notably faster NVMe drive rather than a SATA drive.


It looks like the Spectre X360 currently has a manufacturer's promo discount, accounting for some of the price difference as well.




In my 20 years of commercial IT support experience, the Enterprise-level gear generally just seems to last.  The consumer-grade gear typically, in my experience, has a notably shorter average lifetime.

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  Reply # 1855012 29-Aug-2017 23:10
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I'd second everything @dynamic has said, he is spot on and it's how we support our customers as well. 


Elitebooks (over Probooks) tend to have higher resolution screens, are lighter, and have better warranties. 


If it's your primary machine, and you can't be without it, Elitebook every day of the week, if it's a secondary and being without it for a period of time isn't such a big deal, then potentially the consumer grade version may be ok. 





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Ultimate Geek
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  Reply # 1855102 30-Aug-2017 08:58
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Awesome, thanks guys.  Appreciate the responses.

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  Reply # 1855117 30-Aug-2017 09:15
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Elitebook's are a bit like Toyota Corolla's.. they go forever.. I've still got an 8510p that's about 8-9 years old and STILL going, although the battery life is pretty bad now ;-)

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