Geekzone: technology news, blogs, forums
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.

290 posts

Ultimate Geek
+1 received by user: 26

Topic # 245260 26-Jan-2019 11:58
Send private message quote this post

Our local school has had three generations of HP Chromebooks, all have been susceptible to partial keyboard failures. The chiclet style keyboard is a hassle for serviceabilty and the official part is the entire top plate which seems excessive/wasteful/expensive - especially with kids as target users. Has anyone had experience with Chromebooks that you consider especially rugged and also easy/cheap to service commonly damaged parts?

Create new topic
5076 posts

Uber Geek
+1 received by user: 1405


  Reply # 2167856 26-Jan-2019 13:07
Send private message quote this post

Wouldn't you just make a warranty problem the retailers issue thru the Consumer Guarantees Act?

290 posts

Ultimate Geek
+1 received by user: 26

  Reply # 2167927 26-Jan-2019 13:19
Send private message quote this post

Being school owned, I don't think the CGA would apply? And even under the CGA, they mostly survive the first year of the standard warranty and I doubt you could really make the case that a high wear item like a keyboard being used by kids would be not expected to fail. Treating them as a consumable item would be OK by me if it was a more reasonable procedure and cost for replacements.


290 posts

Ultimate Geek
+1 received by user: 26

  Reply # 2167933 26-Jan-2019 13:33
Send private message quote this post

Looking around at similar issues with HP Chromebooks, it seems like some that aren't physically damaged might be able to be fixed up with some strain/pressure relief for the ribbon cable. Will check a few of those out when I can.

Create new topic

Donate via Givealittle

Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:

Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:

Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:

News »

Amazon introduces new Kindle with adjustable front light
Posted 21-Mar-2019 20:14

A call from the companies providing internet access for the great majority of New Zealanders, to the companies with the greatest influence over social media content
Posted 19-Mar-2019 15:21

Two e-scooter companies selected for Wellington trial
Posted 15-Mar-2019 17:33

GeForce GTX 1660 available now
Posted 15-Mar-2019 08:47

Artificial Intelligence to double the rate of innovation in New Zealand by 2021
Posted 13-Mar-2019 14:47

LG demonstrates smart home concepts at LG InnoFest
Posted 13-Mar-2019 14:45

New Zealanders buying more expensive smartphones
Posted 11-Mar-2019 09:52

2degrees Offers Amazon Prime Video to Broadband Customers
Posted 8-Mar-2019 14:10

D-Link ANZ launches D-Fend AC2600 Wi-Fi Router Protected by McAfee
Posted 7-Mar-2019 11:09

Slingshot commissions celebrities to design new modems
Posted 5-Mar-2019 08:58

Symantec Annual Threat Report reveals more ambitious, destructive and stealthy attacks
Posted 28-Feb-2019 10:14

FUJIFILM launches high performing X-T30
Posted 28-Feb-2019 09:40

Netflix is killing content piracy says research
Posted 28-Feb-2019 09:33

Trend Micro finds shifting threats require kiwis to rethink security priorities
Posted 28-Feb-2019 09:27

Mainfreight uses Spark IoT Asset Tracking service
Posted 28-Feb-2019 09:25

Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.