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annah

25 posts

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  #170285 9-Oct-2008 20:27
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thanks for your help.

What are my options now? Try to claim under the 5 year warranty or getting a new card? How much is that gonna cost me?

 
 
 

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manhinli
2483 posts

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  #170286 9-Oct-2008 20:33
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annah: thanks for your help.

What are my options now? Try to claim under the 5 year warranty or getting a new card? How much is that gonna cost me?

I have absolutely no idea.

Ask your retailer about the 5 year warranty and what it covers.




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itxtme
2060 posts

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  #170289 9-Oct-2008 20:57
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I cant imagine it wouldnt be covered under the warranty!

ALternatively buy an external card, theres a few to choose from - some examples

 

http://www.dse.co.nz/cgi-bin/dse.storefront/48edb8e100fc752a2740c0a87f3b071c/Product/View/XH9947
http://www.dse.co.nz/cgi-bin/dse.storefront/48edb8e100fc752a2740c0a87f3b071c/Product/View/XH9945
http://www.dse.co.nz/cgi-bin/dse.storefront/48edb8e100fc752a2740c0a87f3b071c/Product/View/XH6348
http://www.dse.co.nz/cgi-bin/dse.storefront/48edb8e100fc752a2740c0a87f3b071c/Product/View/XH6341
http://www.dse.co.nz/cgi-bin/dse.storefront/48edb8e100fc752a2740c0a87f3b071c/Product/View/XH8481




annah

25 posts

Geek


  #170369 10-Oct-2008 09:43
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Thanks for the suggestions, although I would prefer to go internal if possible.

I found one of these on TM http://www.trademe.co.nz/Computers/Networking-modems/Wireless-networking/Adaptors/auction-181307882.htm

Is this what I'm after and if so am I able to easily slot it in to the laptop?

itxtme
2060 posts

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  #170391 10-Oct-2008 11:25
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easily - definatley not!  It is never an easy task adding internal hardware to a laptop (bar RAM).  I do not see wht the wireless would not be covered by your warranty!?  Have you explored this avenue properly?

annah

25 posts

Geek


  #170396 10-Oct-2008 11:48
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No haven't explored the warranty yet, because when we purchased the laptops, we only got the one extended warranty so it will only cover one laptop and if its only a matter of a few $$ to fix mine its probably not worth claiming, then if something more major went wrong with the other laptop then we'd be screwed.

38894
80 posts

Master Geek


  #171490 16-Oct-2008 11:56
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itxtme: easily - definatley not!  It is never an easy task adding internal hardware to a laptop (bar RAM).  I do not see wht the wireless would not be covered by your warranty!?  Have you explored this avenue properly?


Actually quite a few laptops these days are just as easy to change the wireless module as it is to change the RAM as I said in my previous post, this is by design and for this very situation.



annah

25 posts

Geek


  #171509 16-Oct-2008 13:14
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Hollow:
itxtme: easily - definatley not!  It is never an easy task adding internal hardware to a laptop (bar RAM).  I do not see wht the wireless would not be covered by your warranty!?  Have you explored this avenue properly?


Actually quite a few laptops these days are just as easy to change the wireless module as it is to change the RAM as I said in my previous post, this is by design and for this very situation.


Well I have located the card now, and it looks relatively easy to remove and replace. I watched a video online of how to do it so.. I think I'm sorted.  Now I just need to get my hands on a replacement one.. for a reasonable price!

msian
93 posts

Master Geek


  #171515 16-Oct-2008 13:30
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well.. check the HP website. i use a compaq v3133. i checked on the hp website and there was a free repair for my model because of the wireless. same symptoms like urs... i took it to the centre here and they fixed it free and i had no warranty. 

annah

25 posts

Geek


  #171559 16-Oct-2008 15:27
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msian: well.. check the HP website. i use a compaq v3133. i checked on the hp website and there was a free repair for my model because of the wireless. same symptoms like urs... i took it to the centre here and they fixed it free and i had no warranty. 


I have already been there and checked.  I believe my model is excluded.. but might check again just in case I missed something.

msian
93 posts

Master Geek


  #171705 16-Oct-2008 22:06
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ring the HP number. tell them the problem. tell them alot of HP laptops are having this problem and you are dissapointed. If you are lucky, they will give u a case number.. just take it to one of the hp centre and they will fix it for u.. thats what i did.. 

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