Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


6314 posts

Uber Geek
+1 received by user: 380

Moderator
Trusted
Lifetime subscriber

Topic # 58325 9-Mar-2010 16:00
Send private message

I purchased an HP EliteBook a couple years back, and sold it a year later on TradeMe with the 3 year HP care pack I purchased at the same time.

The buyer now needs to use the warranty but the serial number on the warranty and the serial number on the EliteBook don't match - they are one digit off (the last number should be a 6 instead of a 5).  I'm not sure if this was a Ingram Micro mistake or my mistake.

Anyone know who I can approach at HP to get this resolved?  I can produce the original invoice showing both purchased at the same time, and we've not purchased one since.

Any help much appreciated.

Create new topic


6314 posts

Uber Geek
+1 received by user: 380

Moderator
Trusted
Lifetime subscriber

Reply # 306395 11-Mar-2010 21:18
Send private message

This has now been resolved.

Many thanks to freitasm for putting me in touch with the right contacts at HP, and thanks to Jessica Rangi at HP for having it sorted.

Another reason to pick HP, great service!

BDFL - Memuneh
60783 posts

Uber Geek
+1 received by user: 11665

Administrator
Trusted
Geekzone
Lifetime subscriber

Create new topic

Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Microsoft Dynamics 365 Business Central launches
Posted 10-Jul-2018 10:40


Spark completes first milestone in voice platform upgrade
Posted 10-Jul-2018 09:36


Microsoft ices heated developers
Posted 6-Jul-2018 20:16


PB Technologies charged for its extended warranties and warned for bait advertising
Posted 3-Jul-2018 15:45


Almost 20,000 people claim credits from Spark
Posted 29-Jun-2018 10:40


Cove sells NZ's first insurance policy via chatbot
Posted 25-Jun-2018 10:04


N4L helping TAKA Trust bridge the digital divide for Lower Hutt students
Posted 18-Jun-2018 13:08


Winners Announced for 2018 CIO Awards
Posted 18-Jun-2018 13:03


Logitech Rally sets new standard for USB-connected video conference cameras
Posted 18-Jun-2018 09:27


Russell Stanners steps down as Vodafone NZ CEO
Posted 12-Jun-2018 09:13


Intergen recognised as 2018 Microsoft Country Partner of the Year for New Zealand
Posted 12-Jun-2018 08:00


Finalists Announced For Microsoft NZ Partner Awards
Posted 6-Jun-2018 15:12


Vocus Group and Vodafone announce joint venture to accelerate fibre innovation
Posted 5-Jun-2018 10:52


Kogan.com to launch Kogan Mobile in New Zealand
Posted 4-Jun-2018 14:34


Enable doubles fibre broadband speeds for its most popular wholesale service in Christchurch
Posted 2-Jun-2018 20:07



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.