I wonder, if the retailers have an arrangement with their suppliers to repair goods under the CGA.
It just seems unfair, for a retailer to bear the cost of repairing a laptop for which they did not design or build.
I have no problem with the importer/manufacturer bearing the cost though, after all, they built / imported the thing.
The whole CGA is really a mess.
You have to threaten legal action if you want your goods fixed - maybe the store could trespass you if you invoke the CGA? And, anyway, why should the store be liable for faulty goods manufactured by reputable companies?