Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


View this topic in a long page with up to 500 replies per page Create new topic
1 | 2 | 3 | 4 | 5 | 6
heavenlywild

3799 posts

Uber Geek

Trusted

  #527071 29-Sep-2011 09:02
Send private message

It is easy to climb into people who make a complaint.

I am here to tell you guys about the service. My Dad knows enough about computers not to get his information wrong.

The fact is, the quote is well over and above market rates and the Fair Trading Act is there for a reason.

There's no need to get personal.

johnr
19282 posts

Uber Geek
Inactive user


  #527073 29-Sep-2011 09:10
Send private message

No one is getting personal

The service from PB tech sounds fine. Your Dad went into get a quote the quote was done for $115 + GST

You and your Dad think the quote is too high and are not willing to pay $115 +GST

I still see no fault on the PB tech side

 
 
 
 


oxnsox
1923 posts

Uber Geek


  #527081 29-Sep-2011 09:37
Send private message

Agree with John here.
Without any detail on what the quote was actually for you really are having a rant, and worse putting a supplier down without presenting all the facts.

SpookyAwol
516 posts

Ultimate Geek


  #527099 29-Sep-2011 10:14
Send private message


The fact is, the quote is well over and above market rates and the Fair Trading Act is there for a reason.


I dont think anyone is getting personal. With statements like the above you seem to be missing the point. You seem to think PB has broken the law by providing a 'high' quote. We are just trying to clarify why you feel that way

stevenz
2788 posts

Uber Geek


  #527100 29-Sep-2011 10:18
Send private message

Maybe you should see how much an Apple certified service centre quotes for genuine Apple RAM:

http://store.apple.com/nz/memorymodel/ME_2_0_MACMINI

Effectively $160GB for a 2GB module, not including any postage or labour.

And the last couple of "genuine" Apple modules I've seen have been generic Samsung or Hynix modules.

Good odds they quoted him for "genuine" Acer memory.

EDIT: Or how about almost twice that price for "old" DDR2 RAM: http://store.apple.com/nz/memorymodel/ME_13_1ST_MB

Heck, I've got 2 of those "genuine" modules sitting in a drawer, might be worth selling them, anyone want a good price on genuine Apple RAM? Only one little old lady owner?




trig42
5036 posts

Uber Geek

Subscriber

  #527104 29-Sep-2011 10:28
Send private message

And it isn't illegal to overcharge.

Maybe immoral, but certainly not illegal (look at hotel prices in Auckland/Queenstown or Wellington for the RWC)...

EDIT: just checked, the Kingston recommended RAM for those AspireOne (assume it is a D250) has a cost price of just under $40, so $115 is rorting it a bit just for the RAM, but I would charge that including installation and certainly not feel guilty.

hellonearthisman
1819 posts

Uber Geek

Trusted

  #527138 29-Sep-2011 11:54
Send private message

I think heavenlywild rant was valid. If you go into say a vodafone store and ask the person behind the counter how much for a brand-x phone and is told/quoted the price is 50% more than the shelf/advertised prices, then wouldn't a full on rant be valid.

Since when do shops add on a service fee for asking about the price of something.

Glad you got the ram else were.


Illegal, if the advertised price on the website says one thing and the guy in the store says it's really 50% more. It breaches the advertising stands thingy.

 
 
 
 


robbyp
1163 posts

Uber Geek


  #527158 29-Sep-2011 12:28

The problem is that the exact quote doesn't appear to have been posted, so people can't really comment. Really we need to see the breakdown, such as the exact model of ram, and the installation fee. As otherds have said, it sounds like they quoted on acer ram, which will be more expensive,

gzt

gzt
11635 posts

Uber Geek

Lifetime subscriber

  #527171 29-Sep-2011 12:43
Send private message

hellonearthisman: I think heavenlywild rant was valid. If you go into say a vodafone store and ask the person behind the counter how much for a brand-x phone and is told/quoted the price is 50% more than the shelf/advertised prices, then wouldn't a full on rant be valid.

If Vodafone was intentionally gouging then a full on rant would be valid.

In this case the rant is unfair because the OP has not even called PBTech to find out exactly what they quoted, the components of the quote, and why.

If there is price gouging of any kind going on (or even a higher than expected labour charge) the OP has not yet provided enough information to demonstrate this.

gzt

gzt
11635 posts

Uber Geek

Lifetime subscriber

  #527175 29-Sep-2011 12:47
Send private message

btw, what is the exact model of the machine?

kobiak
1447 posts

Uber Geek

Trusted

  #527229 29-Sep-2011 14:20
Send private message

@heavenlywild, sorry to use your topic mate, but i've got another thing to rant about:

I just hate when online shops took bloody hours or even days to send a quote for items. It is been 26 hours already when I left quote request on the parts I'm interested at pconlineshop.co.nz. I wanted to order today and receive tomorrow so that I can play with new parts and build new miniPC on weekend... but its not likely to happen now :(





helping others at evgenyk.nz


Ragnor
8035 posts

Uber Geek

Trusted

  #527253 29-Sep-2011 15:19
Send private message

kobiak: @heavenlywild, sorry to use your topic mate, but i've got another thing to rant about:

I just hate when online shops took bloody hours or even days to send a quote for items. It is been 26 hours already when I left quote request on the parts I'm interested at pconlineshop.co.nz. I wanted to order today and receive tomorrow so that I can play with new parts and build new miniPC on weekend... but its not likely to happen now :(



Classic "you get what you pay for" service.. pconlineshop is a cheapest on pricespy etailer (no physical store) with little or no stock which just whack's a few % on the wholesale cost and the product is "drop shipped" to you.

You'd get a much better service from Ascent, Playtech or Computer Lounge, however at a marginally higher price for stuff.

kobiak
1447 posts

Uber Geek

Trusted

  #527264 29-Sep-2011 15:39
Send private message

@Ragnor I know that dude :) Just got my CPU from Playtech, but they don't have MB and RAM I'm after... and I'm not prepared to pay +$100 for MB and RAM else where... just order MB from Elive...




helping others at evgenyk.nz


bener
265 posts

Ultimate Geek

Trusted

  #527266 29-Sep-2011 15:45
Send private message

PBTech are great!  There is surely some kind of misunderstanding here.

A quick plug for AlphaCity while etailers being compared - their customer service is excellent, I have used them several times.  I ordered a 160GB HDD for my xbox (old IDE one) the other day - it was Thursday, I wanted it for the weekend (which I called and told them) and it arrived at work Friday morning!  Super impressed.


mattwnz
16732 posts

Uber Geek


  #527270 29-Sep-2011 15:54
Send private message

kobiak: @heavenlywild, sorry to use your topic mate, but i've got another thing to rant about:

I just hate when online shops took bloody hours or even days to send a quote for items. It is been 26 hours already when I left quote request on the parts I'm interested at pconlineshop.co.nz. I wanted to order today and receive tomorrow so that I can play with new parts and build new miniPC on weekend... but its not likely to happen now :(




YGWYPF. Try PPc.o.nz , they reply within hours and are competitively priced.

1 | 2 | 3 | 4 | 5 | 6
View this topic in a long page with up to 500 replies per page Create new topic




News »

Amazon introduces new Echo devices
Posted 25-Sep-2020 11:56


Mad Catz introduces new S.T.R.I.K.E. 13 Mechanical Gaming Keyboard
Posted 25-Sep-2020 11:34


Vodafone NZ upgrades international submarine network
Posted 25-Sep-2020 09:09


Jabra announces wireless noise-cancelling airbuds, upgrade existing model
Posted 24-Sep-2020 14:43


Nokia 3.4 to be available in New Zealand
Posted 24-Sep-2020 14:34


HP announces new HP ENVY laptops aimed at content creators
Posted 24-Sep-2020 14:02


Logitech introduce MX Anywhere 3
Posted 21-Sep-2020 21:17


Countdown unveils contactless shopping with new Scan&Go tech
Posted 21-Sep-2020 09:48


HP unveils new innovations for businesses adapting to rapidly evolving workstyles and workforces
Posted 17-Sep-2020 15:36


GoPro launches new HERO9 Black camera
Posted 17-Sep-2020 09:45


Telecommunications industry launches new 5G Facts website
Posted 17-Sep-2020 07:56


New Zealand ranks 3rd in world in GSMA index
Posted 15-Sep-2020 10:13


Trend Micro Security Suite adds web monitoring to prevent identity theft
Posted 14-Sep-2020 15:37


NVIDIA to acquire Arm for US$ 40 billion
Posted 14-Sep-2020 12:27


Epson launches its next gen A3+ colour EcoTank multi-function printer
Posted 10-Sep-2020 16:08



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.