Hello--

I have a Creative Zen Touch, and I've been trying for weeks to get the music off my player in any way. I have WMP 10, it recognized the player (as does my computer) but I can't do anything with the files. They won't be copied or dragged or anything.

This topic was posted before with some suggestions, but none of them worked for me. I simply can't get my computer to recognize my creative zen player as a mass storage device. when I remove all the drivers, etc, it simply doesn't recognize it at all. once i upload the drivers, the device is 'locked' again-- i can look at all my files, but I can't move them.

Please, please help me or point me in the right direction. This is ALL my music, starting from 1996. I refuse to start over. I'll give you money, my first born child, whatever. Just help me please!