Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


663 posts

Ultimate Geek
+1 received by user: 205

Trusted
Spark NZ

Topic # 83498 17-May-2011 23:06
Send private message

Hi everyone, having some issues with my Kindles and wondered if anyone had any good suggestions.

The problem is that I can connect to my Wifi router no problems with both of them, but I cannot sync with amazon. When I go "Sync & Check for Items", it seemingly checks, and then does nothing. My 'Archived Items' folder is seemingly empty. To my mind I should be able to view previously downloaded items etc from there - but there's just nothing there. I can surf to the amazon store and browse no problems. I cannot download any book samples (no error messages, I just never get them). I can transfer content onto the Kindle via USB.

Both Kindles are 3rd generation Wifi only. Both worked fine previously. One is on v3.0.2, the other is on 3.1 (I will get mine to 3.1 when I can connect!).

What I've tried:
- restarting them
- turning off encryption on the wifi
- changing from WPA2 to WPA
- ensured that the MTU on the router is 1500 (someone had exactly the same symptoms as me with an MTU issue)

What's changed?
Since they were last working (they weren't used for a couple of months) I have changed to a different Wifi router (old one broke). I think my wife's firmware must have auto-updated while the old router was still living. This "new" router seems to be the obvious suspect, but given that I can connect and surf just fine on the Kindle via Wifi, and my PC works fine via the LAN, I'm not sure what could be going wrong.

The person who had the MTU issue said they'd run wireshark across the link to work out what wasn't working. I'm not sure how he was able to snoop the traffic and pretty certain that I probably don't have the equipment to do so. Is anyone aware of how to run a packet capture on the kindle itself? Other ideas?

Things I haven't yet tried, and are leaving as a last resort:
- De-registering either Kindle, and re-registering
- Reset to factory defaults




My views are my own, and may not necessarily represent those of my employer.

Create new topic


663 posts

Ultimate Geek
+1 received by user: 205

Trusted
Spark NZ

  Reply # 492573 12-Jul-2011 17:09
Send private message

Finally got around to looking at this again. Tried syncing the Kindle via another wifi point, and everything worked fine. Therefore it must be the router. Not sure if it is blocking a port, or not allowing a certain protocol or what. The router looks to be dying and I think I'll need to replace it in the next few days (keeps crashing), but if it does start behaving again I'll find some new firmware for it.




My views are my own, and may not necessarily represent those of my employer.

Create new topic

Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Microsoft Dynamics 365 Business Central launches
Posted 10-Jul-2018 10:40


Spark completes first milestone in voice platform upgrade
Posted 10-Jul-2018 09:36


Microsoft ices heated developers
Posted 6-Jul-2018 20:16


PB Technologies charged for its extended warranties and warned for bait advertising
Posted 3-Jul-2018 15:45


Almost 20,000 people claim credits from Spark
Posted 29-Jun-2018 10:40


Cove sells NZ's first insurance policy via chatbot
Posted 25-Jun-2018 10:04


N4L helping TAKA Trust bridge the digital divide for Lower Hutt students
Posted 18-Jun-2018 13:08


Winners Announced for 2018 CIO Awards
Posted 18-Jun-2018 13:03


Logitech Rally sets new standard for USB-connected video conference cameras
Posted 18-Jun-2018 09:27


Russell Stanners steps down as Vodafone NZ CEO
Posted 12-Jun-2018 09:13


Intergen recognised as 2018 Microsoft Country Partner of the Year for New Zealand
Posted 12-Jun-2018 08:00


Finalists Announced For Microsoft NZ Partner Awards
Posted 6-Jun-2018 15:12


Vocus Group and Vodafone announce joint venture to accelerate fibre innovation
Posted 5-Jun-2018 10:52


Kogan.com to launch Kogan Mobile in New Zealand
Posted 4-Jun-2018 14:34


Enable doubles fibre broadband speeds for its most popular wholesale service in Christchurch
Posted 2-Jun-2018 20:07



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.