Downloading slow 3kbps using Torrent on Telecom Network after switching from Vodafone

Forums › Spark New Zealand (including Skinny and BigPipe) › Downloading slow 3kbps using Torrent on Telecom Network after switching from Vodafone

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zpempire

47 posts

Geek

#705620 24-Oct-2012 12:00

Ragnor:
zpempire:

However, based on our user experience at home, the speed is slow in terms of what we usually use the internet for.

I know most people think it is because I use VPN. The problem not only limit to Hulu Plus and Netfix, but also stop for buffering frequently when watching iTunes movies without VPN.

So what VPN service are you using? Sounds like Vodafone may have a better route to this particular VPN providers servers.

Anyone know if Apple still uses Akamai for delivering itunes movies? That should be similar performance to Vodafone as both have Akamai caches if you are using Telecom DNS and not using a VPN as traffic will be directed to local caches.

I use playmo.tv, but there are technical issues for the last two days,if I do not click the wifi network, the wifi network is not automatically connected and the wi-fi connection is disconnected during watching Hulu Plus frequently. The wifi network I mean the wireless connection with VPN. If I disable VPN,there would be no problem.

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zpempire

47 posts

Geek

#705622 24-Oct-2012 12:05

freitasm: Apple uses Akamai for iTunes distribution. If the OP uses a VPN then the connection WILL NOT be to the closes cache in New Zealand, but probably somewhere in the USA.

Also if not using Telecom's own DNS then there'll be no access to local YouTube cache.

All in all using a VPN in this case makes things harder. It's ok for some services that are only available in the USA, but not for services with local caches.

Which VPN do you recommend for services that are only available in the USA?

freitasm

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#705623 24-Oct-2012 12:06

I like WiTopia.

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maxeon

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#705626 24-Oct-2012 12:10

NonprayingMantis:
vamsee: I am keen to look at the results from Telecom tests ...

I have been following this thread because I kind of have a similar issue, specifically with Youtube and Extabit downloads. My neighbor on Vodafone gets 10 times faster download speeds from the same links I am having issues or slowness with.

Interestingly Telecom was real fast until August this year, and dramatically slowed down just after August, and I have done line tests, changed all filters, swapped modems, you name it - i have tried :)

In that aspect, I have to say - my speeds are brilliant on other sites and downloads such as Microsoft. I get an overall 10mbps download and 0.8 upload as my speed test results.
My modem (given by telecom) says i am connected to exchange at 14mbps

Are you using Teleom’s DNS?
If not, that might explain why youtube is having issues since you won’t be able to use Telecom’s youtube cache on a non-Telecom DNS

I have set to automatically identify dns server.
In specific are there any particular DNS servers I should set my router to use ?

zpempire

47 posts

Geek

#705638 24-Oct-2012 12:21

freitasm: I like WiTopia.

It is very good one, but it does not support Apple TV, which is essential to my wife.

zpempire

47 posts

Geek

#705640 24-Oct-2012 12:29

vamsee:
NonprayingMantis:
vamsee: I am keen to look at the results from Telecom tests ...

I have been following this thread because I kind of have a similar issue, specifically with Youtube and Extabit downloads. My neighbor on Vodafone gets 10 times faster download speeds from the same links I am having issues or slowness with.

Interestingly Telecom was real fast until August this year, and dramatically slowed down just after August, and I have done line tests, changed all filters, swapped modems, you name it - i have tried :)

In that aspect, I have to say - my speeds are brilliant on other sites and downloads such as Microsoft. I get an overall 10mbps download and 0.8 upload as my speed test results.
My modem (given by telecom) says i am connected to exchange at 14mbps

Are you using Teleom’s DNS?
If not, that might explain why youtube is having issues since you won’t be able to use Telecom’s youtube cache on a non-Telecom DNS

I have set to automatically identify dns server.
In specific are there any particular DNS servers I should set my router to use ?

A list of Telecom DNS

maxeon

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#705644 24-Oct-2012 12:33

zpempire:
vamsee:
NonprayingMantis:
vamsee: I am keen to look at the results from Telecom tests ...

I have been following this thread because I kind of have a similar issue, specifically with Youtube and Extabit downloads. My neighbor on Vodafone gets 10 times faster download speeds from the same links I am having issues or slowness with.

Interestingly Telecom was real fast until August this year, and dramatically slowed down just after August, and I have done line tests, changed all filters, swapped modems, you name it - i have tried :)

In that aspect, I have to say - my speeds are brilliant on other sites and downloads such as Microsoft. I get an overall 10mbps download and 0.8 upload as my speed test results.
My modem (given by telecom) says i am connected to exchange at 14mbps

Are you using Teleom’s DNS?
If not, that might explain why youtube is having issues since you won’t be able to use Telecom’s youtube cache on a non-Telecom DNS

I have set to automatically identify dns server.
In specific are there any particular DNS servers I should set my router to use ?

A list of Telecom DNS

Thanks, I will set these on my telecom router and advise on the outcome tonight.

Talkiet

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#705729 24-Oct-2012 15:02

vamsee:
zpempire:
vamsee:
NonprayingMantis:
vamsee: I am keen to look at the results from Telecom tests ...

I have been following this thread because I kind of have a similar issue, specifically with Youtube and Extabit downloads. My neighbor on Vodafone gets 10 times faster download speeds from the same links I am having issues or slowness with.

Interestingly Telecom was real fast until August this year, and dramatically slowed down just after August, and I have done line tests, changed all filters, swapped modems, you name it - i have tried :)

In that aspect, I have to say - my speeds are brilliant on other sites and downloads such as Microsoft. I get an overall 10mbps download and 0.8 upload as my speed test results.
My modem (given by telecom) says i am connected to exchange at 14mbps

Are you using Teleom’s DNS?
If not, that might explain why youtube is having issues since you won’t be able to use Telecom’s youtube cache on a non-Telecom DNS

I have set to automatically identify dns server.
In specific are there any particular DNS servers I should set my router to use ?

A list of Telecom DNS

Thanks, I will set these on my telecom router and advise on the outcome tonight.

The best idea is to leave the router picking up the DNS server automatically, but just confirm that 2 of the above addresses are assigned. There is a rare case where manually setting a DNS server MIGHT end up causing a problem.... (It's rare and to do with an upgrade program where the DNS servers you use get flicked from an old to a new platform - it's always best to leave them on autoassign).

Cheers - N

Please note all comments are the product of my own brain and don't necessarily represent the position or opinions of my employer, previous employers, colleagues, friends or pets.

maxeon

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#705853 24-Oct-2012 18:44

Talkiet:
vamsee:
zpempire:
vamsee:
NonprayingMantis:
vamsee: I am keen to look at the results from Telecom tests ...

I have been following this thread because I kind of have a similar issue, specifically with Youtube and Extabit downloads. My neighbor on Vodafone gets 10 times faster download speeds from the same links I am having issues or slowness with.

Interestingly Telecom was real fast until August this year, and dramatically slowed down just after August, and I have done line tests, changed all filters, swapped modems, you name it - i have tried :)

In that aspect, I have to say - my speeds are brilliant on other sites and downloads such as Microsoft. I get an overall 10mbps download and 0.8 upload as my speed test results.
My modem (given by telecom) says i am connected to exchange at 14mbps

Are you using Teleom’s DNS?
If not, that might explain why youtube is having issues since you won’t be able to use Telecom’s youtube cache on a non-Telecom DNS

I have set to automatically identify dns server.
In specific are there any particular DNS servers I should set my router to use ?

A list of Telecom DNS

Thanks, I will set these on my telecom router and advise on the outcome tonight.

The best idea is to leave the router picking up the DNS server automatically, but just confirm that 2 of the above addresses are assigned. There is a rare case where manually setting a DNS server MIGHT end up causing a problem.... (It's rare and to do with an upgrade program where the DNS servers you use get flicked from an old to a new platform - it's always best to leave them on autoassign).

Cheers - N

I have not set anything but just checked and they are on the correct NS1 and NS2 DNS entries

kornflake

409 posts

Ultimate Geek

#705917 24-Oct-2012 20:49

maybe call them and ask for your port to be reset

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