Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


View this topic in a long page with up to 500 replies per page Create new topic
1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 | 12 | ... | 13


534 posts

Ultimate Geek
+1 received by user: 71

Trusted
Subscriber

  Reply # 730895 11-Dec-2012 22:10
Send private message

I feel sorry for those tier 1 + 2 support guys, I bet their on call phones must be running red hot.

Those twitter guys will be busy too.

2066 posts

Uber Geek
+1 received by user: 23

Subscriber

  Reply # 730897 11-Dec-2012 22:13
Send private message

I take it every one affected posting on this thread is on their mobile or 3g tablet?




- Telstra HTC Touch Pro2 - Energy ROM WM6.5.5 20 Oct/Cyanogen Mod Froyo 2.2 - R.I.P
- AT&T Galaxy S Captivate 16GB on XT (now with brother)
- Samsung Galaxy S2 on XT- Runs ICS 4.0.3 Resurrection Remix 9.2
- Business Hours - Work In The Electricity Industry, After Hours - DJ/Turntablist - Will Scratch Vinyl For Free'
- What's next??? S3?

 
 
 
 


1164 posts

Uber Geek
+1 received by user: 142

Trusted

  Reply # 730900 11-Dec-2012 22:14
Send private message

AKLWestie: Joseph, where are you located?


Titirangi

251 posts

Ultimate Geek
+1 received by user: 13


  Reply # 730901 11-Dec-2012 22:14
Send private message

Mobile ;)




If you have to run heating in winter, you don’t own enough computers.


754 posts

Ultimate Geek
+1 received by user: 50


  Reply # 730903 11-Dec-2012 22:16
Send private message

Same here
Flat Bush


1164 posts

Uber Geek
+1 received by user: 142

Trusted

  Reply # 730904 11-Dec-2012 22:16
Send private message

Damager: I take it every one affected posting on this thread is on their mobile or 3g tablet?


Yes presumably, I am. iPad/2degrees.
First world problems eh, I have to use my high speed mobile broadband instead of my high speed land line broadband.

Cheers,
Joseph

754 posts

Ultimate Geek
+1 received by user: 50


  Reply # 730905 11-Dec-2012 22:16
Send private message

Same here
Flat Bush




534 posts

Ultimate Geek
+1 received by user: 71

Trusted
Subscriber

  Reply # 730908 11-Dec-2012 22:17
Send private message

Damager: I take it every one affected posting on this thread is on their mobile or 3g tablet?


You are right. Funny thing is I am using telecom 3g

109 posts

Master Geek
+1 received by user: 27


  Reply # 730909 11-Dec-2012 22:17
Send private message

For what it's worth, down in Timaru as well...

And yes, posting from my 3G tablet.

1948 posts

Uber Geek
+1 received by user: 469
Inactive user


  Reply # 730911 11-Dec-2012 22:18
Send private message

AKLWestie: I feel sorry for those tier 1 + 2 support guys, I bet their on call phones must be running red hot.

Those twitter guys will be busy too.


Not much we can do, apart from keep you peeps up to date.

When I know more.. I'll update you.

10 posts

Wannabe Geek
+1 received by user: 3


  Reply # 730912 11-Dec-2012 22:19
Send private message

No ppp in Sunnyvale );

204 posts

Master Geek
+1 received by user: 5


Reply # 730913 11-Dec-2012 22:19
Send private message

+1

Failures at

Mt. Eden
Sandringham
Newton
Manukau
Botany
Alfriston
East Tamaki




I would love to change the world, but they won't give me the source code

#BOFH

915 posts

Ultimate Geek
+1 received by user: 71


  Reply # 730914 11-Dec-2012 22:21
Send private message

I am in Hamilton and unaffected. I was not affected by this mornings outage as well so it appears to be a deja vu moment.

318 posts

Ultimate Geek
+1 received by user: 46

Trusted
Spark NZ

  Reply # 730915 11-Dec-2012 22:22
Send private message

virtuadude: Me too, in Albany at the moment. Happened pretty much at 9:45pm too. It was out last night from about 1am until 8am-ish!!

Telecom tier 1 support had hundreds of calls she said last night and don't even get someone to work on it until after 7am. Fair enough it's one person but that many and they won't sort out a probably simple authentication issue on their end? Now I'm on hold to speak to tier 1 - their recording said it was resolved. not so. And they will keep me on hold another hour so that tier 2 can go home for the night and not have to escalate it until the next day with yet another 8hrs without Internet.

I'm only holding on in the hopes I can convince tier 1 to escalate and solve it before they take off for the whole night and leave us on the dark side of the moon in this internet blackout... grr


Hi sorry for the issues, however I can assure you the techs will not stop working on the issue until it has been resolved, they do not stop overnight and resume in the morning.  I can also assure you that this is not a simple authentication issue.


204 posts

Master Geek
+1 received by user: 5


  Reply # 730919 11-Dec-2012 22:23
Send private message

jaidevp:
virtuadude: Me too, in Albany at the moment. Happened pretty much at 9:45pm too. It was out last night from about 1am until 8am-ish!!

Telecom tier 1 support had hundreds of calls she said last night and don't even get someone to work on it until after 7am. Fair enough it's one person but that many and they won't sort out a probably simple authentication issue on their end? Now I'm on hold to speak to tier 1 - their recording said it was resolved. not so. And they will keep me on hold another hour so that tier 2 can go home for the night and not have to escalate it until the next day with yet another 8hrs without Internet.

I'm only holding on in the hopes I can convince tier 1 to escalate and solve it before they take off for the whole night and leave us on the dark side of the moon in this internet blackout... grr


Hi sorry for the issues, however I can assure you the techs will not stop working on the issue until it has been resolved, they do not stop overnight and resume in the morning.  I can also assure you that this is not a simple authentication issue.



What is the actual issue?




I would love to change the world, but they won't give me the source code

#BOFH

1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 | 12 | ... | 13
View this topic in a long page with up to 500 replies per page Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Intel reimagines data centre storage with new 3D NAND SSDs
Posted 16-Feb-2018 15:21


Ground-breaking business programme begins in Hamilton
Posted 16-Feb-2018 10:18


Government to continue search for first Chief Technology Officer
Posted 12-Feb-2018 20:30


Time to take Appleā€™s iPad Pro seriously
Posted 12-Feb-2018 16:54


New Fujifilm X-A5 brings selfie features to mirrorless camera
Posted 9-Feb-2018 09:12


D-Link ANZ expands connected smart home with new HD Wi-Fi cameras
Posted 9-Feb-2018 09:01


Dragon Professional for Mac V6: Near perfect dictation
Posted 9-Feb-2018 08:26


OPPO announces R11s with claims to be the picture perfect smartphone
Posted 2-Feb-2018 13:28


Vocus Communications wins a place on the TaaS panel
Posted 26-Jan-2018 15:16


SwipedOn raises $1 million capital
Posted 26-Jan-2018 15:15


Slingshot offers unlimited gigabit fibre for under a ton
Posted 25-Jan-2018 13:51


Spark doubles down on wireless broadband
Posted 24-Jan-2018 15:44


New Zealand's IT industry in 2018 and beyond
Posted 22-Jan-2018 12:50


Introducing your new workplace headache: Gen Z
Posted 22-Jan-2018 12:45


Jucy set to introduce electric campervan fleet
Posted 22-Jan-2018 12:41



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.