iphone 5 from telecom its lock how do i get unlock?

Forums › Spark New Zealand (including Skinny and BigPipe) › iphone 5 from telecom its lock how do i get unlock?

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BarTender

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#738147 28-Dec-2012 21:05

blackjack17:
gehenna:
salim:
plz read above what i wrote i can active with telecom sim one its active telecom sim works but soon as i put 2dgree sim it gose to activation mode.and cannot active with 2dgree sim

Perhaps try replying with proper grammar and not in txt speak, then people might understand what you're saying.

One of the rules you agreed to when joining Geekzone was: "Be polite. Do not SHOUT. Do not post subject in ALL CAPITALS. Be considerate and use standard English, do not use SMS abbreviations."

Come on cut them some slack. They are obviously not a native speaker and it does seem to be a legitimate problem.

Their writing, while not grammatically correct is still very readable.

I dunno about you guys... But I would normally agee with Gehanna... he's a moderator after all ;)

and

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ajw

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#738159 28-Dec-2012 21:31

plambrechtsen: I'm 99% sure the skinny sold iPhone isn't locked since its the same network ID as Telecom. The problem is most of Telecom is on holiday (including me)

What happens if you take the phone into a Telecom store.

I haven't looked up your IMEI as my wife has barred me from my computer...

The network ID code is different on Skinny.

http://en.wikipedia.org/wiki/Mobile_country_code

53000TelecomTelecom New ZealandNot operationalAMPS 800 / TDMA 800AMPS MIN based IMSI's. This network was shut down on 31 March 2007.53001VodafoneVodafone New ZealandOperationalGSM 900 / GSM 1800 / UMTS 900 / UMTS 2100UMTS 2100 is used in urban areas. UMTS 900 is referred to as "3G extended" and used in rural areas.53002TelecomTelecom New ZealandNot operationalCDMA2000 800Telecom shut this network down on 31 July 2012 due to their new 3G network.53003WooshWoosh Wireless New Zealand WalkerOperationalUMTS 2000Wireless Broadband only53004TelstraClearTelstraClear New ZealandNot operationalUMTS 2100Own a 3G spectrum licence but undeveloped, they had a wholesale agreement to resell Telecom's 530 02 CDMA 800 network, but are now selling services running over the Vodafone NZ network53005XT Mobile Network Telecom New ZealandOperationalUMTS 850 / UMTS 2100Launched nationwide 3G/UMTS services in Mid 2009. No GSM coverage.530242degrees2degreesOperationalGSM 900 / GSM 1800 / UMTS 2100UMTS 2100 recently enabled53006SkinnyTelecom New ZealandOperationalUMTS 850 / UMTS 2100Launched nationwide 3G/UMTS services in Dec 2011. No GSM coverage. Virtual network of the XT Mobile Network.

uglyb0b

335 posts

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#738219 29-Dec-2012 09:46

I have heard that some iPhones from Vodafone are not working with 2degrees sim cards. Apparently it is not an issue with the phones themselves and they are not network locked (confirmed by Apple). I'm not sure if it's just that some 2degrees sims are faulty or not provisioned correctly but it might pay to try it with a different 2degrees sim.

This may be something that is isolated to Vodafone but it sounds like a similar situation.

johnr

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#738220 29-Dec-2012 09:50

uglyb0b: I have heard that some iPhones from Vodafone are not working with 2degrees sim cards. Apparently it is not an issue with the phones themselves and they are not network locked (confirmed by Apple). I'm not sure if it's just that some 2degrees sims are faulty or not provisioned correctly but it might pay to try it with a different 2degrees sim.

This may be something that is isolated to Vodafone but it sounds like a similar situation.

This only happens when handsets are swapped out by the Apple service agent and they forget to unlock them on their side,

salim

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#738229 29-Dec-2012 10:27

gehenna:
salim:
plz read above what i wrote i can active with telecom sim one its active telecom sim works but soon as i put 2dgree sim it gose to activation mode.and cannot active with 2dgree sim

Perhaps try replying with proper grammar and not in txt speak, then people might understand what you're saying.

One of the rules you agreed to when joining Geekzone was: "Be polite. Do not SHOUT. Do not post subject in ALL CAPITALS. Be considerate and use standard English, do not use SMS abbreviations."

Hi i m not shouting to any one, i just said plz read above.and my problem was different then what he said
anyway sorry if i worte something thats hurt some one feeling i did not mean to wrote anything like this
i personally think i did not shout to anyone.

RunningMan

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#738244 29-Dec-2012 10:34

salim:
gehenna:
salim:
plz read above what i wrote i can active with telecom sim one its active telecom sim works but soon as i put 2dgree sim it gose to activation mode.and cannot active with 2dgree sim

Perhaps try replying with proper grammar and not in txt speak, then people might understand what you're saying.

One of the rules you agreed to when joining Geekzone was: "Be polite. Do not SHOUT. Do not post subject in ALL CAPITALS. Be considerate and use standard English, do not use SMS abbreviations."

Hi i m not shouting to any one, i just said plz read above.and my problem was different then what he said
anyway sorry if i worte something thats hurt some one feeling i did not mean to wrote anything like this
i personally think i did not shout to anyone.

I expect the bold highlighted text is the key here:

do not use SMS abbreviations.

plz

johnr

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#738248 29-Dec-2012 10:52

Yelling it would be in caps

uglyb0b

335 posts

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#738327 29-Dec-2012 14:22

johnr:
uglyb0b: I have heard that some iPhones from Vodafone are not working with 2degrees sim cards. Apparently it is not an issue with the phones themselves and they are not network locked (confirmed by Apple). I'm not sure if it's just that some 2degrees sims are faulty or not provisioned correctly but it might pay to try it with a different 2degrees sim.

This may be something that is isolated to Vodafone but it sounds like a similar situation.

This only happens when handsets are swapped out by the Apple service agent and they forget to unlock them on their side,

Similar but not quite what I was referring to. What I was referring to is a different situation where some iphones (new, not warranty swap outs) are incompatible with 2degrees sim cards for some reason, despite being unlocked. At a guess I would say it has something to do with the carrier bundle firmware but I don't know enough about it to say for sure.

It may not be related to this though as it could just be a more isolated case. But I just brought it up in case it was relevant.

Linuxluver

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#738469 30-Dec-2012 01:27

joutei: Salim,

I would contact skinny.
It seems to me it would be locked to skinny.

Cheers

Skinny do lock phones...if it is a Skinny (Telecom) phone.

I think you pay $30 to get a Skinny phone unlocked.

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I've been on Geekzone over 16 years..... Time flies....

plambrechtsen

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#738521 30-Dec-2012 10:37

Linuxluver:
joutei: Salim,

I would contact skinny.
It seems to me it would be locked to skinny.

Cheers

Skinny do lock phones...if it is a Skinny (Telecom) phone.

I think you pay $30 to get a Skinny phone unlocked.

Skinny lock *some* phones (normally the high end ones), and you can get the unlock code for the IMEI of your handset from the online portal..

But I was fairly confident that the iPhone wasn't one that was being locked, due to how Apple does it rather than every other OEM and how they supply locked phones.

ajw

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#738785 31-Dec-2012 09:15

plambrechtsen:
Linuxluver:
joutei: Salim,

I would contact skinny.
It seems to me it would be locked to skinny.

Cheers

Skinny do lock phones...if it is a Skinny (Telecom) phone.

I think you pay $30 to get a Skinny phone unlocked.

Skinny lock *some* phones (normally the high end ones), and you can get the unlock code for the IMEI of your handset from the online portal..

But I was fairly confident that the iPhone wasn't one that was being locked, due to how Apple does it rather than every other OEM and how they supply locked phones.

After nine months it is free to get a skinny phone unlocked.

firefuze

502 posts

Ultimate Geek

#739854 3-Jan-2013 19:02

salim: ok i just check wait paid imei check service it showing me this

013407006887147
SERIAL: F2MJN861DTWF
family: iPhone
product description: IPHONE 5 16GB WHITE
product version:
product sold by: TELECOM NEW ZEALAND LTD
coverage status: Apple Limited Warranty
coverage end date: 12/11/13
purchase date: 12/12/12
purchased in: New Zealand
mac address: 40b39517d268
bluetooth mac address: 403:95:172:69
country code: ()
locked: yes
activated: no
first activation date: 01-01-1970 01:00:00
last activation date: 01-01-1970 01:00:00
initial activation policy: 396 (New Zealand Telecom)

Can confirm that IMEI 013407006887147 listed above did indeed dispatch from Telecom NZ / Brightstar

Model: MD298XA

Source: I work for Telecom

salim

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#740066 4-Jan-2013 09:53

firefuze:
salim: ok i just check wait paid imei check service it showing me this

013407006887147
SERIAL: F2MJN861DTWF
family: iPhone
product description: IPHONE 5 16GB WHITE
product version:
product sold by: TELECOM NEW ZEALAND LTD
coverage status: Apple Limited Warranty
coverage end date: 12/11/13
purchase date: 12/12/12
purchased in: New Zealand
mac address: 40b39517d268
bluetooth mac address: 403:95:172:69
country code: ()
locked: yes
activated: no
first activation date: 01-01-1970 01:00:00
last activation date: 01-01-1970 01:00:00
initial activation policy: 396 (New Zealand Telecom)

Can confirm that IMEI 013407006887147 listed above did indeed dispatch from Telecom NZ / Brightstar

Model: MD298XA

Source: I work for Telecom

HI so what now can i able to unlock this phone?
i been saying that this phone from telecom and its lock to telecom.i was surprise as well telecom never lock there phone.

firefuze

502 posts

Ultimate Geek

#740081 4-Jan-2013 10:17

I can only confirm the phone was dispatched from Telecom / Brightstar warehouse. I cant confirm if this phone was destined for Skinny. iPhone's sold through the Telecom channel are not SIM locked.

I would contact Skinny on 0800 475 4669 and supply them your IMEI just to check it wasnt supplied by them or locked.

If not I would contact faults on 120 to log a case and get someone to attend to it.

Batman

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#740082 4-Jan-2013 10:18

I don't understand why he didn't ask telecom this question in the first place

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