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566 posts

Ultimate Geek
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  Reply # 753701 31-Jan-2013 10:32
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plambrechtsen: Are you on a conklin?  Feel free to email me pl at telecom dot co dot nz your home phone number and I can look it up.

Also I assume you have already had a Master Filter installed?



not sure what you mean by conklin ? but i have been on maxnet (unlimited plan) before i came to telecom had no streaming problems could even stream  in 720p  in the evening with no problems ,infact my default setting was in 720p for you tube......

i am on rural broadband connection  north of Hamilton (Gordonton)    




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Uber Geek
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Spark NZ

  Reply # 753717 31-Jan-2013 10:40
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Have you made sure that you are using the assigned DNS servers from Telecom - and not using either Maxnet's still - or something like Google DNS?

You should definitely use the DNS servers from your ISP. In our case, not using them will cause worse performance on Youtube.

It's possible too that it's a congestion issue as Paul is half suggesting. That would likely be a Chorus issue though.

Finally, I can confirm, as I have done many times, that Telecom is not shaping broadband traffic. Slowdowns will be due to issues (to be fixed), congestion (sometimes out of our direct control) or individual customer issues like wireless performance, wiring degradation etc.

Cheers - N

 
 
 
 


566 posts

Ultimate Geek
+1 received by user: 15

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  Reply # 753721 31-Jan-2013 10:46
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Talkiet: Have you made sure that you are using the assigned DNS servers from Telecom - and not using either Maxnet's still - or something like Google DNS?

You should definitely use the DNS servers from your ISP. In our case, not using them will cause worse performance on Youtube.

It's possible too that it's a congestion issue as Paul is half suggesting. That would likely be a Chorus issue though.

Finally, I can confirm, as I have done many times, that Telecom is not shaping broadband traffic. Slowdowns will be due to issues (to be fixed), congestion (sometimes out of our direct control) or individual customer issues like wireless performance, wiring degradation etc.

Cheers - N


i have got a direct line for broadband put in a year ago  (no filters) i am using  telecom technicolor broadband router  using

telecom dns 


Primary DNS:122.56.237.1Secondary DNS:210.55.111.1




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566 posts

Ultimate Geek
+1 received by user: 15

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  Reply # 756576 6-Feb-2013 14:50
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I have done sum more tests on speedtest.net ...the international results are a appalling from 5pm to 11pm ,even the national results are not much better
https://www.speedtest.net/results.php?sh=3b044eb98aa056440df5808705093e65&ria=100267197

please click on more results



this one is from maxnet the isp I had before I came to telecom
https://www.speedtest.net/results.php?sh=3b044eb98aa056440df5808705093e65&ria=261894277

and going even back further to slingshot tests

https://www.speedtest.net/results.php?sh=3b044eb98aa056440df5808705093e65&ria=144831400




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Biddle Corp
Subscriber

  Reply # 756585 6-Feb-2013 15:14
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Based on our comments it would indicate you're on a Conklin DSLAM that's at capacity. The vast majority are in rural areas and are being upgraded as part of the RBI project to new fibre fed cabinets with ISAM's in them.

If this is capacity issue on a Conklin there is nothing anybody can do so immediately fix the issue and the same performance issue will be affecting every ISP, not just Telecom.

There are currently multiple active threads on here discussing speed issues of Conklin DLAM's, and it's becoming an issue now that broadband caps are increasing. The only real fix is to find out who of your neighbours has recently started sucking all the bandwidth causing the slowdowns!




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