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1 post

Wannabe Geek

Topic # 115075 13-Mar-2013 09:28
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Good morning all,

I changed companies in December last year and they set me up with a new company email account with the background provider being telecoms business hub. As soon as I got the email account I set it up for everything to be sent to my existing gmail account so I can access everything on the go. (I travel around the country a lot with the job so being able to access all email in one place is a life saver).

Everything has been going well until the beginning of this month at which point gmail has started reporting a SSL error when trying to receive from the telecom server. All my other email accounts are receiving perfectly.

If i manually ask gmail to try and receive again it may get the emails about 1/20 times so I know it is not a user/password error. 

Has anyone else out there had this kind of problem in the past? Is this something everyone is dealing with at the moment?

Any help would be great as I am sitting with a very angry boss at the moment as I do not reply to emails I haven't received. 

Also I can send emails without any issues.

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Wannabe Geek

  Reply # 782663 16-Mar-2013 13:35
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I see that we are not the only ones. I have not as yet had a resolution to this issue, tried using K9 on my samsung and it also reports an error with the certificate. Outlook works fine on my laptop but  thats no help when travelling....same dilema as yourself.

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Uber Geek
+1 received by user: 1823

  Reply # 782674 16-Mar-2013 13:51
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Have you contacted Telecom.? Don't they subcontract it out to a US company. Changing to another email provider could be an option.

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  Reply # 785981 23-Mar-2013 17:48
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Turn off auto discovery service had this problem with mac mail ! :)

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