Telecom UFB launch 28th March, 2013

Forums › Spark New Zealand (including Skinny and BigPipe) › Telecom UFB launch 28th March, 2013

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409 posts

Ultimate Geek

#788231 27-Mar-2013 20:42

the media yellow high lighted the "wholesale" pricing, which probably put alot of "not in the know" people, under a false pricing impression. Back then I did not think, they would set their pricing as high as they have.

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sbiddle

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#788237 27-Mar-2013 20:58

SightUnseen: Really, it's a simple case of nothing to see here folks, move along (including the fact that voice will still be provisioned over copper - the writing was definitely on the wall for that aspect).

Voice over copper is a temporary thing until the ONT can be used. There are a number of issues with this approach right now, hence the need to keep a POTS line.

I would love to write more about this because Telecom's voice solution is definately an interesting approach to a solution, but alas much of what I know isn't public information.

sbiddle

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#788239 27-Mar-2013 21:04

gustov: I've had UFB for seven months and pay $89 per month for 100GB at a 30/10 speed with phone included. My "small" ISP still remains a good deal and I will continue to support them.

You have to wonder why Telecom took so long to come up with such an uncompetitive deal.

It's a magnitude easier for a small ISP to offer UFB services than a large ISP. You don't have the massive FAB issues to deal with, and you've already got small players who can configure devices one and one and deploy them to customers, something that's not a scalable solution. A large provider needs the capability to fully manage and provision devices remotely and be able to disagnose faults without truck rolls.

unsignedint

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Master Geek

#788242 27-Mar-2013 21:09

So, will this work for people without copper? (I.e. in new subdivisions)

sbiddle

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#788247 27-Mar-2013 21:17

unsignedint: So, will this work for people without copper? (I.e. in new subdivisions)

From what I've been told (and I'm sure somebody from Telecom will jmp in if this is incorrect) users in areas that have no copper won't be able to sign up - this effectively means current BoF areas won't be able to move to Telecom once the areas migrate to UFB areas from the 1st April.

AKLWestie

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#788250 27-Mar-2013 21:19

May be I am one of the minority, but I think the pricing / pricing structure is very good.

It is good for Telecom to offer two speeds, 30/10 and 100/50, so people have a choice. Want super fast speed, pay more.

I am not in a UFB area yet. If I am, I think I will pick the 30/10 with 150GB or 500GB cap.

I agree that some people get better speed than 30/10 with VDSL2. However, we are talking about free installation and connection speed that is guaranteed. With VDSL2, the speed depends on how far you are away from the exchange or cabinet. Also, it cost a bit to get a VDSL2 router and master filter fitted.

Also, I like the idea of a 12 month contract instead of 24.

I just wish I am in an UFB area...

unsignedint

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Master Geek

#788253 27-Mar-2013 21:22

sbiddle:
unsignedint: So, will this work for people without copper? (I.e. in new subdivisions)

From what I've been told (and I'm sure somebody from Telecom will jmp in if this is incorrect) users in areas that have no copper won't be able to sign up - this effectively means current BoF areas won't be able to move to Telecom once the areas migrate to UFB areas from the 1st April.

Cheers. Oh well, Snap looks a good alternative.

sbiddle

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#788256 27-Mar-2013 21:24

unsignedint:
sbiddle:
unsignedint: So, will this work for people without copper? (I.e. in new subdivisions)

From what I've been told (and I'm sure somebody from Telecom will jmp in if this is incorrect) users in areas that have no copper won't be able to sign up - this effectively means current BoF areas won't be able to move to Telecom once the areas migrate to UFB areas from the 1st April.

Cheers. Oh well, Snap looks a good alternative.

With Chorus and LFC's not being able to provide both L2 and L3 wholesale services I pick we'll ultimately see areas anywhere where some ISP's done provide coverage if the costs of backhaul are too great.

Cbfd

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Ultimate Geek

#788259 27-Mar-2013 21:34

why are people so mad and uptight about this

its a baseline release of plans and so forth - not many people have UFB or UFF yet - and im sure as demand goes and the new fibre cable goes in the caps will get bigger and maybe offer unlimited in the future

rugrat

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#788265 27-Mar-2013 22:01

The prices look alright to me.

I'm in christchurch though and it looks like enable is not letting residential users sign up.

I typed in an address with bussiness on it, came up cooporate customers only, not residential.

So the fibre is there, just not letting non bussiness sign up.

Edit, found some coming soon addresses, i'm on the wrong side of road, other side is green, coming soon where i'm in a dead spot where, no colours on map.

insane

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#788275 27-Mar-2013 22:12

kornflake: funny, the media made out ufb was going to be so cheap, at the outset.

That's because the media failed and compared the UFB port prices with ADSL2+/VDSL2 end retail prices.

To those who are comparing Telecom to Telco XYZ on price, are both telco's providing the same backhaul contention ratios? There's a lot more that goes into the UFB product than what meets the eye, and when put head to head the 'cheap' offerings simply won't stack up when it comes to consistency.

jonathan18

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#788284 27-Mar-2013 22:24

Lizard1977: Interesting plans. Not quite as competitive as Snap, but Snap don't currently service Palmerston North so the comparison isn't really fair. Kudos to Telecom for entering the market.

In a recent conversation with Snap helpdesk staff, they were clear that they would be offering UFB to Palmerston North by the end of the second quarter, so not far off really if these offerings from Telecom (or the likely "great" serivce you'd probably get from Orcon) don't do it for you.

Also - interesting comparison: I couldn't have asked for a more helpful person than the one Snap's helpdesk, whereas the person from Telecom I online chatted to this afternoon was so poorly informed of their UFB rollout. Initially said she thought phone would be VOIP (despite it stating to the contrary in the press release), and said details of the plan (cost for higher-use plans; supply of modem etc) wouldn't be available until tomorrow, yet of course they're already published here.

I would have thought Telecom would have ensured all staff would have had answers to such basic questions readily available.

surfisup1000

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Uber Geek

#788288 27-Mar-2013 22:32

Cbfd: why are people so mad and uptight about this

its a baseline release of plans and so forth - not many people have UFB or UFF yet - and im sure as demand goes and the new fibre cable goes in the caps will get bigger and maybe offer unlimited in the future

Critics of the telecom ufb plans are largely power users and had higher expectations than a simple speed bump.

Many people specifically delayed for todays announcement on the expectation telecom would announce a superior product. I understand that alternate UFB providers had a busy day :)

Also, why on earth did telecom not say earlier that they are only rolling out to chorus? They must have known this.

maslink

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#788294 27-Mar-2013 22:45

I'm pretty sure it was signalled that it would be Chorus only initially...

I can understand some disappointment for those hoping for more - but personally I am not surprised (and somewhat relieved - having made the decision to jump to another ISP recently - that I'd still do the same even after today's announcement)

Chris.

maslink

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#788300 27-Mar-2013 22:55

Cbfd: why are people so mad and uptight about this

its a baseline release of plans and so forth - not many people have UFB or UFF yet - and im sure as demand goes and the new fibre cable goes in the caps will get bigger and maybe offer unlimited in the future

Unlimited is overrated. 99% of people don't need unlimited, and many others have pointed out the all it means is that the low users subsidise the heavy ones. I think that other ISPs have developed sensible policies for zero rating some data (e.g. iSky, Youtube), meaning that you don't need unlimited - or even an especially large cap.

I recently left Telecom (was on 500GB/mo ADSL) and I'm amazed at the difference having some sites zero rated has had on my (chargeable) data use. On Telecom I was regularly using 250GB-300GB/mo, but since switching to another ISP the chargeable data use has dropped through the floor to around 30GB/mo.

Chris

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