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3 posts

Wannabe Geek


Topic # 116904 13-May-2013 16:37
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Having issues accessing a site. Loads fine from my Snap connection & 
2degrees 3g connection. But on Telecom adsl & 3g I cannot access it.

Traceroute

Tracing route to xplosivsupplements.co.nz [204.45.139.225]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.42.129
2 2920 ms 2080 ms 797 ms 10.207.68.28
3 96 ms 90 ms 101 ms 10.207.68.46
4 113 ms 81 ms 86 ms 10.207.68.49
5 78 ms 108 ms 40 ms 10.207.79.49
6 * 47 ms 52 ms mdr-ip20e-int.msc.global-gateway.net.nz [203.96.
66.22]
7 55 ms 60 ms 59 ms ae0-10.akbr6.global-gateway.net.nz [203.96.66.21
]
8 86 ms 88 ms 48 ms xe3-1-0.tkbr9.global-gateway.net.nz [202.50.232.
74]
9 199 ms 203 ms 171 ms ae2-3.labr5.global-gateway.net.nz [203.96.120.14
2]
10 172 ms 190 ms 184 ms ae1-3.labr5.global-gateway.net.nz [203.96.120.93
]
11 187 ms 177 ms 191 ms xe-10-1-0.edge2.LosAngeles9.Level3.net [4.53.230
.13]
12 238 ms 240 ms 208 ms Zayo-level3-1x10g.LosAngles.Level3.net [4.68.62.
182]
13 236 ms 236 ms 252 ms xe-3-2-0.cr2.lax112.us.above.net [64.125.21.125]

14 311 ms 260 ms 217 ms xe-2-0-0.mpr1.slc1.us.above.net [64.125.21.57]
15 223 ms 586 ms 2364 ms xe-2-0-1.mpr1.den1.us.above.net [64.125.21.62]
16 219 ms 292 ms 222 ms 208.184.34.122.IPYX-069048-ZYO.above.net [208.18
4.34.122]
17 * * * Request timed out.
18 * * * Request timed out.
19 192.168.1.40 reports: Destination host unreachable.

Trace complete.

 
Ping

Ping statistics for 204.45.139.225:

Packets: Sent = 50, Received = 2, Lost = 48 (96% loss),
Approximate round trip times in milli-seconds:
Minimum = 304ms, Maximum = 338ms, Average = 321ms


Please advise.



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1948 posts

Uber Geek
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  Reply # 816871 13-May-2013 16:38
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Have you logged a case with the Broadband helpdesk on 0800 225598?

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  Reply # 816876 13-May-2013 16:42
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Can confirm, I cannot access the sites via Telecom 3g

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  Reply # 816877 13-May-2013 16:42
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also on telecom http://xplosivsupplements.co.nz/ doesnt work.






3 posts

Wannabe Geek


  Reply # 816949 13-May-2013 18:35
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Seems to be working now.

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  Reply # 816986 13-May-2013 19:28
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Glitch: Seems to be working now.


Peter plugged the cable back in

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  Reply # 817197 14-May-2013 09:31
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johnr:
Glitch: Seems to be working now.


Peter plugged the cable back in



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