Telecom Ultra VDSL Residential Plans

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Chorus

Reply # 851917 9-Jul-2013 20:14

GregV: Confirmation email just received. Ordered online yesterday @ 2pm. They must be busy!
Perfect timing too, as I have some Annual Leave coming up!

Sorry about the delay Greg - and everyone else who is still waiting for confirmation. The teams at Telecom and Chorus Provisioning are working hard to get all orders fulfilled as quickly as possible.

The views expressed by me are not necessarily those of my employer Chorus NZ Ltd

Wheelbarrow01

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Reply # 851920 9-Jul-2013 20:16

mentalinc: Charging the $99 install/checkup fee sounds fair.

But what happens with the splitter already installed that is being checked?
Does it get removed and a new one put in place?

Happy to pay $99 less cost of splitter which is say $10-15 at the bulk price I assume Chorus buy them at...

Don't forget you also get a shiny new VDSL modem....

The views expressed by me are not necessarily those of my employer Chorus NZ Ltd

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Reply # 851926 9-Jul-2013 20:21

joker97:*sigh ... I am thinking twice about it now despite having "ordered" online ... I think i'm about 650m from the cabinet ... so VDSL only benefits those in a small radius! (if you consider how the copper does not travel through houses and need to go around things this radius is darn small!)

VDSL2 availability is far greater in % terms if you're a cabinetised customer vs a customer served from an exchange MDF. The typical design spec of a cabinet (excl RBI cabinets) is to cover a 2km radius, with around 80% (off the top of my head) of MPFs typically within a 1km radius.

An exchange on the other hand not only covers the close MPFs, but those that extend beyond the cabinetised area. This typically results in huge coverage gaps in the 800m - 2km range as cabinets are in most cases no closer than 2km from an exchange. Many may see this as a flaw but the goal was to deliver at least 10Mbps to 80+ % of NZ premises which is what it did - VDSL2 was just a bonus.

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Reply # 851930 9-Jul-2013 20:26

sbiddle:
joker97:*sigh ... I am thinking twice about it now despite having "ordered" online ... I think i'm about 650m from the cabinet ... so VDSL only benefits those in a small radius! (if you consider how the copper does not travel through houses and need to go around things this radius is darn small!)

VDSL2 availability is far greater in % terms if you're a cabinetised customer vs a customer served from an exchange MDF. The typical design spec of a cabinet (excl RBI cabinets) is to cover a 2km radius, with around 80% (off the top of my head) of MPFs typically within a 1km radius.

An exchange on the other hand not only covers the close MPFs, but those that extend beyond the cabinetised area. This typically results in huge coverage gaps in the 800m - 2km range as cabinets are in most cases no closer than 2km from an exchange. Many may see this as a flaw but the goal was to deliver at least 10Mbps to 80+ % of NZ premises which is what it did - VDSL2 was just a bonus.

how do I know if I am cabinetised or using an exchange MDF?

sbiddle

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Reply # 851934 9-Jul-2013 20:30

joker97:

how do I know if I am cabinetised or using an exchange MDF?

The usual sources - your ISP or simply by looking at the Chorus coverage maps online.

zena1919

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Reply # 851941 9-Jul-2013 20:42

mentalinc: Charging the $99 install/checkup fee sounds fair.

But what happens with the splitter already installed that is being checked?
Does it get removed and a new one put in place?

Happy to pay $99 less cost of splitter which is say $10-15 at the bulk price I assume Chorus buy them at...

Edit:
Does this also mean "cowboys" like coffeebaron are out of a job now since Chours will charge the fee regardless?

I have the same issue. I have a new ETP which I paid $160 for and a 1m cat 6 cable to the modem........ What am I paying for?

coffeebaron

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Reply # 851944 9-Jul-2013 20:45

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mentalinc:
Edit:
Does this also mean "cowboys" like coffeebaron are out of a job now since Chours will charge the fee regardless?

Still plenty of other cabling work to do; i.e. do you want that new flash VDSL connection pushed through your home over congested wireless, or would you like some network cabling installed?

Also plenty of people still with shockingly poor ADSL2 who are too far out for VDSL.

And some people will still prefer someone other than Chorus to do the work, and as long as it's done well; Chorus will be happy to give it the tick (after checking it of course).

Chorus has spent $1.4 billion on making their xDSL broadband network faster. If your still stuck on ADSL or VDSL, why not spend from $150 on a master filter install to make sure you are getting the most out of your connection?
I install - Naked DSL, DSL Master Splitters, VoIP, data cabling and general computer support for home and small business.
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LittleDude

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Reply # 851946 9-Jul-2013 20:46

Can anyone please tell me what modem Telecom provides?
Thanks

Wheelbarrow01

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Chorus

Reply # 851956 9-Jul-2013 21:03

LittleDude: Can anyone please tell me what modem Telecom provides?
Thanks

Yes it is the Technicolour TG589. I am not sure which version they are using now - mine is a V2 but I received it during testing at the start of the year. We may be using V3 now but don't take my word for it.

I hope this helps.

Not sure what the difference between the two is - they look identical...

The views expressed by me are not necessarily those of my employer Chorus NZ Ltd

sbiddle

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Reply # 851958 9-Jul-2013 21:04

zena1919:
mentalinc: Charging the $99 install/checkup fee sounds fair.

But what happens with the splitter already installed that is being checked?
Does it get removed and a new one put in place?

Happy to pay $99 less cost of splitter which is say $10-15 at the bulk price I assume Chorus buy them at...

Edit:
Does this also mean "cowboys" like coffeebaron are out of a job now since Chours will charge the fee regardless?

I have the same issue. I have a new ETP which I paid $160 for and a 1m cat 6 cable to the modem........ What am I paying for?

Once again I'll repeat what I keep repeating like a stuck record. The $99 fee doesn't cover wiring and nobody has ever claimed it does.

The $99 is an installation fee, which one could hypothetically goes part way to subsidising the $230ish cost of the modems Telecom are supplying.

zena1919

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Reply # 851961 9-Jul-2013 21:09

coffeebaron:
mentalinc:
Edit:
Does this also mean "cowboys" like coffeebaron are out of a job now since Chours will charge the fee regardless?

Still plenty of other cabling work to do; i.e. do you want that new flash VDSL connection pushed through your home over congested wireless, or would you like some network cabling installed?

Also plenty of people still with shockingly poor ADSL2 who are too far out for VDSL.

And some people will still prefer someone other than Chorus to do the work, and as long as it's done well; Chorus will be happy to give it the tick (after checking it of course).

800m from an exchange or cabinet is about the limit.

Chorus shouldn't care what happens in you home (you own it) so have no need or right to inspect or ratify it. TCF just finalised their in home wiring standard recommendation.

They will however charge for the ETP and the modem install. I wonder what is the fine print around that .......

tigercorp

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Reply # 851970 9-Jul-2013 21:14

zena1919:
mentalinc: Charging the $99 install/checkup fee sounds fair.

But what happens with the splitter already installed that is being checked?
Does it get removed and a new one put in place?

Happy to pay $99 less cost of splitter which is say $10-15 at the bulk price I assume Chorus buy them at...

Edit:
Does this also mean "cowboys" like coffeebaron are out of a job now since Chours will charge the fee regardless?

I have the same issue. I have a new ETP which I paid $160 for and a 1m cat 6 cable to the modem........ What am I paying for?

Just reading the provisioning confirmation email now and it says

Special Offers:
When you sign up to a 12 month contract the one-off total of $99 will be credited back to you

I don't remember seeing this when I signed up via the website so its a nice bonus :)

zena1919

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Reply # 851972 9-Jul-2013 21:14

sbiddle:
zena1919:
mentalinc: Charging the $99 install/checkup fee sounds fair.

But what happens with the splitter already installed that is being checked?
Does it get removed and a new one put in place?

Happy to pay $99 less cost of splitter which is say $10-15 at the bulk price I assume Chorus buy them at...

Edit:
Does this also mean "cowboys" like coffeebaron are out of a job now since Chours will charge the fee regardless?

I have the same issue. I have a new ETP which I paid $160 for and a 1m cat 6 cable to the modem........ What am I paying for?

Once again I'll repeat what I keep repeating like a stuck record. The $99 fee doesn't cover wiring and nobody has ever claimed it does.

The $99 is an installation fee, which one could hypothetically goes part way to subsidising the $230ish cost of the modems Telecom are supplying.

Come on man. I sell DSL modems. $99 represents a profit on their cost of these. RRP is not cost. Other RSPs are supplying modems free and installing for free. Certainly they are subsidising the Chorus visit but so will others.

Kiwi089

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Reply # 851973 9-Jul-2013 21:15

I'm still wonder if I can get a line test?

freitasm

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Reply # 851977 9-Jul-2013 21:17

zena1919: Come on man. I sell DSL modems. $99 represents a profit on their cost of these. RRP is not cost. Other RSPs are supplying modems free and installing for free. Certainly they are subsidising the Chorus visit but so will others.

I think it now comes down to "if you don't like Telecom's pricing, sign up with another ISP".

As the Hon Amy Adams said today in the InternetNZ Nethui keynote, there is enough competition in the market.

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