Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


View this topic in a long page with up to 500 replies per page Create new topic
1 | ... | 33 | 34 | 35 | 36 | 37 | 38 | 39 | 40 | 41 | 42 | 43 | 44 | 45 | 46 | 47 | 48 | 49 | 50 | 51 | 52 | 53 | ... | 88
46 posts

Geek


  # 862070 19-Jul-2013 12:07
Send private message

Slight drop in connect speed today, but looks like I'm on DLM-1 now. My ping on the Telecom speedtest was 39ms previously and now showing 23ms.

Jul 19 04:11:27 xDSL linestate up (ITU-T G.993.2; downstream: 43919 kbit/s, upstream: 10342 kbit/s; output Power Down: 13.5 dBm, Up: -0.9 dBm; line Attenuation Down: 14.8 dB, Up: N/A dB; snr Margin Down: 12.0 dB, Up: N/A dB)

INP [DMT symbols]: 0.00 0.00
Delay [ms]: 0.00 0.00

604 posts

Ultimate Geek

Trusted
Lifetime subscriber

  # 862129 19-Jul-2013 13:32
Send private message

Anyone still having pppoe logon problems?

 
 
 
 


604 posts

Ultimate Geek

Trusted
Lifetime subscriber

# 862209 19-Jul-2013 15:46
One person supports this post
Send private message

A big thank you to both Michael Murphy and Simon (WheelBarrow01), my VDSL2 connection problem is now fixed!  You guys have done a fantastic job!


Mr Snotty
8875 posts

Uber Geek

Moderator
Trusted
Lifetime subscriber

  # 862292 19-Jul-2013 17:31
Send private message

AKLWestie: A big thank you to both Michael Murphy and Simon (WheelBarrow01), my VDSL2 connection problem is now fixed!  You guys have done a fantastic job!



Nice speeds :) Just glad you're connected now!




1566 posts

Uber Geek


  # 862295 19-Jul-2013 17:49
Send private message

michaelmurfy:
AKLWestie: A big thank you to both Michael Murphy and Simon (WheelBarrow01), my VDSL2 connection problem is now fixed!  You guys have done a fantastic job!



Nice speeds :) Just glad you're connected now!


boo hoo hoo! (that's me crying).  I STILL dont have my problems sorted.  I have just called visionstream back (they called me this morning to arrange a visit by a tech) and they cannot even find me on their system!  And of course the tech hasn't turned up.

Why is the problem so hard to fix?  Why can no-one tell me what's wrong?  I am running out of credit on my t-stick and I dont really feel like spending another $40 for just 3GB of data.

Someone help!!!!!

604 posts

Ultimate Geek

Trusted
Lifetime subscriber

  # 862300 19-Jul-2013 18:02
Send private message

timbosan:
michaelmurfy:
AKLWestie: A big thank you to both Michael Murphy and Simon (WheelBarrow01), my VDSL2 connection problem is now fixed!  You guys have done a fantastic job!



Nice speeds :) Just glad you're connected now!


boo hoo hoo! (that's me crying).  I STILL dont have my problems sorted.  I have just called visionstream back (they called me this morning to arrange a visit by a tech) and they cannot even find me on their system!  And of course the tech hasn't turned up.

Why is the problem so hard to fix?  Why can no-one tell me what's wrong?  I am running out of credit on my t-stick and I dont really feel like spending another $40 for just 3GB of data.

Someone help!!!!!


I've forgotten to say I need to do a hard reset of the router to get the connection going.  So you might want to give it a try.

At the moment, I didn't change any "Broadband Connection" setting of the router, so it is connected using PPPoE, but at the same time, it tries to search/do logon using PPPoA (which it can't logon using PPPoA of course).

So, try a hard reset and see how it goes

Mr Snotty
8875 posts

Uber Geek

Moderator
Trusted
Lifetime subscriber

  # 862302 19-Jul-2013 18:08
Send private message

timbosan: 

boo hoo hoo! (that's me crying).  I STILL dont have my problems sorted.  I have just called visionstream back (they called me this morning to arrange a visit by a tech) and they cannot even find me on their system!  And of course the tech hasn't turned up.

Why is the problem so hard to fix?  Why can no-one tell me what's wrong?  I am running out of credit on my t-stick and I dont really feel like spending another $40 for just 3GB of data.

Someone help!!!!!


I honestly thought you were sorted - Try a hard reset of your router just in case else I'll see if there is anyone who can take a look at it this week. Sorry chap!




 
 
 
 


1566 posts

Uber Geek


  # 862320 19-Jul-2013 18:31
Send private message

I just tried pulling the power on the modem but still nothing.  The modem reports 697 up / 14,713 down.  Before the upgrade the up speed was around 1000.

I have just spoken to the team leader at Vision Stream and they want me to raise a fault with Telecom so they (Visionstream) can have a tech come out to apartment tomorrow.  The tech today didn't even bother coming to the place - he just tested it elsewhere and said it was working so left.

michaelmurfy et. al. - can any of you raise a fault for me? Or do I have to call the 0800 number?  Only reason I ask is that getting through to complex internet support or level 3 takes a lot of explaining each time.

1566 posts

Uber Geek


  # 862324 19-Jul-2013 18:38
Send private message

I just noticed something, not sure if its related, but my modem has only been on for 18 minutes and I have a lot of errors:

FEC Errors (Up/Down):0 / 2,183

CRC Errors (Up/Down):1 / 18

HEC Errors (Up/Down):0 / 11

Does this mean something?

604 posts

Ultimate Geek

Trusted
Lifetime subscriber

  # 862329 19-Jul-2013 18:47
Send private message

timbosan: I just tried pulling the power on the modem but still nothing.  The modem reports 697 up / 14,713 down.  Before the upgrade the up speed was around 1000.

I have just spoken to the team leader at Vision Stream and they want me to raise a fault with Telecom so they (Visionstream) can have a tech come out to apartment tomorrow.  The tech today didn't even bother coming to the place - he just tested it elsewhere and said it was working so left.

michaelmurfy et. al. - can any of you raise a fault for me? Or do I have to call the 0800 number?  Only reason I ask is that getting through to complex internet support or level 3 takes a lot of explaining each time.


Try a hard reset.  This afternoon, I tried:

1. logon to the router and click the connect button for the PPPoE connection - didn't work
2. switched off the router for 60 seconds, and power up again.  No connection.  Then tried (1) again, no connection.
3. did a hard reset, and got connection in under a minute.

Yes, the hard reset was painful because I need to re-setup my wifi etc, but it worked at the end.

109 posts

Master Geek


  # 862347 19-Jul-2013 19:20
Send private message

Had my vsdl installation today

here are my before & after speeds

ADSL


VDSL

31 posts

Geek


  # 862349 19-Jul-2013 19:25
Send private message

The next day after install...


31 posts

Geek


  # 862361 19-Jul-2013 19:28
Send private message

I have to say the "Telecom logistics machine" is an insanely well oiled machine


Too right it's well oiled, we're "Gen-I field services" for taranaki, and one day we started receiving spare cisco routers, no warnings at all. Now we're literally drowning in cisco spares...

4200 posts

Uber Geek

Trusted

  # 862364 19-Jul-2013 19:39
Send private message

hydroksyde: [snip] Now we're literally drowning in cisco spares...


Pics, or did you mean "figuratively"? :-)

Cheers - N





--

 

Please note all comments are the product of my own brain and don't necessarily represent the position or opinions of my employer, previous employers, colleagues, friends or pets.


88 posts

Master Geek


  # 862366 19-Jul-2013 19:41
Send private message

So jealous of all these good results :( All I gained was an upload increase of 400kbps. 2 years until fibre too.

1 | ... | 33 | 34 | 35 | 36 | 37 | 38 | 39 | 40 | 41 | 42 | 43 | 44 | 45 | 46 | 47 | 48 | 49 | 50 | 51 | 52 | 53 | ... | 88
View this topic in a long page with up to 500 replies per page Create new topic



Twitter and LinkedIn »



Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Microsoft New Zealand Partner Awards results
Posted 18-Oct-2019 10:18


Logitech introduces new Made for Google keyboard and mouse devices
Posted 16-Oct-2019 13:36


MATTR launches to accelerate decentralised identity
Posted 16-Oct-2019 10:28


Vodafone X-Squad powers up for customers
Posted 16-Oct-2019 08:15


D Link ANZ launches EXO Smart Mesh Wi Fi Routers with McAfee protection
Posted 15-Oct-2019 11:31


Major Japanese retailer partners with smart New Zealand technology IMAGR
Posted 14-Oct-2019 10:29


Ola pioneers one-time passcode feature to fight rideshare fraud
Posted 14-Oct-2019 10:24


Spark Sport new home of NZC matches from 2020
Posted 10-Oct-2019 09:59


Meet Nola, Noel Leeming's new digital employee
Posted 4-Oct-2019 08:07


Registrations for Sprout Accelerator open for 2020 season
Posted 4-Oct-2019 08:02


Teletrac Navman welcomes AI tech leader Jens Meggers as new President
Posted 4-Oct-2019 07:41


Vodafone makes voice of 4G (VoLTE) official
Posted 4-Oct-2019 07:36


2degrees Reaches Milestone of 100,000 Broadband Customers
Posted 1-Oct-2019 09:17


Nokia 1 Plus available in New Zealand from 2nd October
Posted 30-Sep-2019 17:46


Ola integrates Apple Pay as payment method in New Zealand
Posted 25-Sep-2019 09:51



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.