Telecom Ultra VDSL Residential Plans

Forums › Spark New Zealand (including Skinny and BigPipe) › Telecom Ultra VDSL Residential Plans

1 | ... | 50 | 51 | 52 | 53 | 54 | 55 | 56 | 57 | 58 | 59 | 60 | ... | 88

2780 posts

Uber Geek

#864957 24-Jul-2013 11:47

Cameron1991: I'm getting a few errors but I am unsure if they are within acceptable limits or not.

Looks pretty good to me, I was getting a few thousand errors in a day at 67mbps, but since it dropped back its right down to about what you see.

Tradepub

Free professional, reference and technical white papers (affiliate link).

Cameron1991

21 posts

Geek

#864969 24-Jul-2013 11:55

I've only been on this profile for about 8 hours so errors might still stack up later and I could get dropped back to the 67mbps or so that I was on yesterday.

JonoNZ

274 posts

Ultimate Geek

#864979 24-Jul-2013 12:04

Cameron1991: I'm getting a few errors but I am unsure if they are within acceptable limits or not.

Link Information

Uptime:0 days, 7:32:18

DSL Type:ITU-T G.993.2

Bandwidth (Up/Down) [kbps/kbps]:10,346 / 69,332

Data Transferred (Sent/Received) [B/B]:0 / 0

Output Power (Up/Down) [dBm]:3.6 / 10.6

Line Attenuation (Up/Down) [dB]:9.3 / 4.1

SN Margin (Up/Down) [dB]:30.8 / 12.4

System Vendor ID (Local/Remote):TMMB / ----

Chipset Vendor ID (Local/Remote):BDCM / IKNS

Loss of Framing (Local/Remote):15 / 0

Loss of Signal (Local/Remote):20 / 0

Loss of Power (Local/Remote):0 / 0

Loss of Link (Remote):-

Error Seconds (Local/Remote):21 / 0

FEC Errors (Up/Down):0 / 269

CRC Errors (Up/Down):0 / 5

HEC Errors (Up/Down):0 / 9

Looks like a great line! Awesome speeds, very envious!

getresults

99 posts

Master Geek

ID Verified

#865093 24-Jul-2013 14:49

I just had my ADSL2 upgraded to VDSL and I'm a bit disappointed so far.

Could I have some feedback about my new connection?

Quick notes:

* I'm located around 400-500 metres from the local cabinet.
* Speed tests are over ethernet
* Modem is plugged directly into the master socket at the entry point to the house (no internal wiring to go through)
* Telecom VSDL modem has been factory reset

My ADSL2 connection was pretty fast. I captured stats from this morning before the VDSL install:

Bandwidth (Up/Down) [kbps/kbps]: 1,080 / 18.339
Output Power (Up/Down) [dBm]: 12.6 / 0.0
Line Attenuation (Up/Down) [dB]: 3.8 / 15.5
SN Margin (Up/Down) [dB]: 12.6 / 12.1

I would routinely get 1.6Mb/s on downloads.

Telecom speed test site at 8am this morning:

After the VDSL install I'm now getting:

Bandwidth (Up/Down) [kbps/kbps]: 6,247 / 24,468
Output Power (Up/Down) [dBm]: 7.8 / 13.5
Line Attenuation (Up/Down) [dB]: 43.4 / 17.7
SN Margin (Up/Down) [dB]: 11.9 / 12.2

Telecom speed test results are:

I had been expected a much larger initial jump in download / upload speeds. I realise I still have the 10 day adjustment period to go through but I'm guessing that I shouldn't expect a significant increase over what I'm already seeing now?

Is the distance from the cabinet the most likely cause for the lower than expected speed increase?

If anyone has suggestions that might result in additional boost in download / upload speeds I'd appreciate it.

Thank you!

Inphinity

2780 posts

Uber Geek

#865115 24-Jul-2013 14:58

getresults: I just had my ADSL2 upgraded to VDSL and I'm a bit disappointed so far.

Could I have some feedback about my new connection?

Your downstream attenuation is, imo, higher than I would expect for 400m - 500m, it looks almost double that to me, which would be borderline VDSL connectivity. But maybe some of the Telecom or Chorus types here can clarify. Other than that, assuming your VDSL modem is hanging right off the splitter, not much else to do unless there's a fault on the line somewhere.

keriboi

274 posts

Ultimate Geek

#865119 24-Jul-2013 15:00

Installed my VDSL today without any hassles. Dude was a top bloke.

Had to get back to work so only had 2 mins to give it a test.

Modem sync was 40/10
Speedtest was 22/0.8

Looks promising

nightieripper

10 posts

Wannabe Geek

#865202 24-Jul-2013 16:37

Grrr

ordered vdsl fortnight ago...and promptly received txt saying they would install it today between 12-5..Great!!

just rang telecom as chorus guy is MIA... its now been bumped to tomorrow .. wife been home all afternoon waiting..

now I am in the dog box!!....

thanks Chorus / Telecom

getresults

99 posts

Master Geek

ID Verified

#865223 24-Jul-2013 17:03

Inphinity:
getresults: I just had my ADSL2 upgraded to VDSL and I'm a bit disappointed so far.

Could I have some feedback about my new connection?

Your downstream attenuation is, imo, higher than I would expect for 400m - 500m, it looks almost double that to me, which would be borderline VDSL connectivity. But maybe some of the Telecom or Chorus types here can clarify. Other than that, assuming your VDSL modem is hanging right off the splitter, not much else to do unless there's a fault on the line somewhere.

Hmmm. Yes - I found the distance calculator and it seems to indicate that too It may well be that the cabinet I was told is the local Telecom cabinet is in fact not the right one. The one I'm thinking of (cnr of Landsdowne Terrace and Centaurus Road) is definitely only 500m away max.

Is there any way to look up the local cabinet based on address?

Is it unusual for my upstream attenuation to jump from 3.8 (ADSL2+) to 43.3 (VDSL)?

Thanks again!

keriboi

274 posts

Ultimate Geek

#865233 24-Jul-2013 17:17

Just got home, connection has been up for 6 hours. Has exceeded my expectations.

Bobdn

222 posts

Master Geek

#865247 24-Jul-2013 17:34

that's impressive. I just had vdsl installed 1 hour ago. Chorus advised I was getting 31 down and 10 up which is fine by me. However, now I get a message saying "Technicolor Tg589vn v2 network error". I rang telecom and was told that the job hadnt been completed and it could take 24 hours before im back on the internet. It was working. Is there something I'm supposed to be doing my end? .Im wired not wireless and im getting a solid broadband light on modem.

Any advice gratefully recieved.

getresults

99 posts

Master Geek

ID Verified

#865251 24-Jul-2013 17:43

getresults:
Inphinity:

Your downstream attenuation is, imo, higher than I would expect for 400m - 500m, it looks almost double that to me, which would be borderline VDSL connectivity. But maybe some of the Telecom or Chorus types here can clarify. Other than that, assuming your VDSL modem is hanging right off the splitter, not much else to do unless there's a fault on the line somewhere.

Hmmm. Yes - I found the distance calculator and it seems to indicate that too It may well be that the cabinet I was told is the local Telecom cabinet is in fact not the right one. The one I'm thinking of (cnr of Landsdowne Terrace and Centaurus Road) is definitely only 500m away max.

Strange. I just checked and the above cabinet is the Chorus cabinet and is definitely no more than 500m away according to Google Maps. :(
X

quebec

834 posts

Ultimate Geek

#865267 24-Jul-2013 17:53

keriboi: Just got home, connection has been up for 6 hours. Has exceeded my expectations.

Impressive speeds, can you please post your modem stats?

keriboi

274 posts

Ultimate Geek

#865298 24-Jul-2013 18:37

stitch:
keriboi: Just got home, connection has been up for 6 hours. Has exceeded my expectations.

Impressive speeds, can you please post your modem stats?

Not sure why it hasnt recorded any data.

Whats with all the errors?

Uptime: 0 days, 7:44:57

DSL Type: ITU-T G.993.2

Bandwidth (Up/Down) [kbps/kbps]: 10,354 / 40,961

Data Transferred (Sent/Received) [B/B]: 0 / 0

Output Power (Up/Down) [dBm]: 429496725.6 / 13.5

Line Attenuation (Up/Down) [dB]: 22.6 / 10.4

SN Margin (Up/Down) [dB]: 18.6 / 12.5

System Vendor ID (Local/Remote): TMMB / ----

Chipset Vendor ID (Local/Remote): BDCM / IKNS

Loss of Framing (Local/Remote): 8 / 0

Loss of Signal (Local/Remote): 2 / 0

Loss of Power (Local/Remote): 0 / 0

Loss of Link (Remote): -

Error Seconds (Local/Remote): 24 / 0

FEC Errors (Up/Down): 195 / 15,765

CRC Errors (Up/Down): 1 / 3

HEC Errors (Up/Down): 0 / 4

Nate001

630 posts

Ultimate Geek

#865299 24-Jul-2013 18:38

So I ordered VDSL in the weekend after getting confirmation from Michael that VDSL was available at my address. Modem arrived today but then a few hours later I got a call saying we could not get connected to VDSL and telecom does not know when we can, the girl said Chorus said the equipment was not installed in the exchange, the exchange being the Nelson exchange surprised me as is not that small.

Anyone able to shed some light on what they are talking about?

AKLWestie

641 posts

Ultimate Geek

Trusted

Lifetime subscriber

#865330 24-Jul-2013 19:38

Bobdn: that's impressive. I just had vdsl installed 1 hour ago. Chorus advised I was getting 31 down and 10 up which is fine by me. However, now I get a message saying "Technicolor Tg589vn v2 network error". I rang telecom and was told that the job hadnt been completed and it could take 24 hours before im back on the internet. It was working. Is there something I'm supposed to be doing my end? .Im wired not wireless and im getting a solid broadband light on modem.

Any advice gratefully recieved.

You can try doing a hard reset of the modem every couple of hours until you are connected. It solved my problem, but I only knew it after I was offline for 48 hours (it was a very very long 48 hours) =-)

1 | ... | 50 | 51 | 52 | 53 | 54 | 55 | 56 | 57 | 58 | 59 | 60 | ... | 88