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578 posts

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  Reply # 866871 26-Jul-2013 22:32
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helterskelter07:

I had my VDSL installation On Wednesday, unfortunatly there was an issue with the wiring, many extensions and a the main line in the loft not an easy access point. The Chorus engineer left me with a master splitter and a good length of Cat6 cable explaining that the splitter needs to be located on the incomiong line.

I extended the cable from the loft and sorted the cabling, removing all extensions leaving just 1 phone (no sky or alarm). I moved the modem next to the master spliter and punched down the rj45 jack for the modem. The cabinet is in front of my house but the telephone wires go up the road and then back to me so I am approx 40 / 50m from the cabinet.

Telecom sent me a VDSL Modem I was not a huge fan of the Thomson they sent me for ADSL so purchased a netgear N750 Wireless Dual Band Gigabit DSL Modem Router – Premium Edition (DGND4000) but cannot use this for VDSL.

I would have expected better results but the experience we have had so far has been dissapointing, no better than ADSL videos lag and spped tests much the same as ADSL apart from upload increased.

Very limited info on the Technicolour Router, I notice on the forums users are posting much more detailed info are people using different routers ? I cannot find the SNR only the SNM is shown

Line Attenuation (Up/Down) [dB]:5.8 / 2.3
SN Margin (Up/Down) [dB]:14.7 / 12.4

I seem to be getting a lot of FEC errors. what are these ?
FEC Errors (Up/Down):8265 / 556

Any suggestions on what I can do ?

My image not displaying the router details, pasted the BB Code sorry..




Can you do a speed test via http://www.telecom.co.nz/internet/existingcustomers/overview/testyourspeed/ via an ethernet connection (i.e. not via wi-fi) and post your ping, and speed (both download and upload).

Don't worry about FEC errors that much.

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  Reply # 866874 26-Jul-2013 22:36
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lchiu7: Well my results are all over the place.

I can see from 9Mbs to 24Mbs in runs over a 5 minute period. I didn't think VDSL was that variable.

I am getting tons of errors though. This is the modem stats I am getting at the moment.


Uptime:               0 days, 1:21:45

DSL Type:            ITU-TG.993.2
Bandwidth (Up/Down) [kbps/kbps]:       10,354 / 28,345
Data Transferred (Sent/Received) [B/B]:              0 / 0
Output Power (Up/Down) [dBm]:            0.5 / 13.5
Line Attenuation (Up/Down) [dB]:           26.9 / 12.1
SN Margin (Up/Down) [dB]:        18.8 / 14.4
System Vendor ID (Local/Remote):         TMMB / ----
Chipset Vendor ID (Local/Remote):         BDCM / IKNS
Loss of Framing (Local/Remote):               27 / 0
Loss of Signal (Local/Remote):   33 / 0
Loss of Power (Local/Remote):  0 / 0
Loss of Link (Remote):   -
Error Seconds (Local/Remote):  199,371 / 13
FEC Errors (Up/Down):  124/ 5,880,650  <============================
CRC Errors (Up/Down): 1/ 5,246
HEC Errors (Up/Down): 0/ 31,368


The FEC errors seem very high on Down which might explain why my down stats are so variable whereas the Up FEC errors are low which explain why I can consistently get 8-9Mbs uploads on all tests.

Does this sound like a wiring issue?


Try to do a hard reset of the VDSL2 modem and it might solve your problem.

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  Reply # 866876 26-Jul-2013 22:44
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AKLWestie: errors seem very high on Down which might explain why my down stats are so variable whereas the Up FEC errors are low which explain why I can consistently get 8-9Mbs uploads on all tests.

Does this sound like a wiring issue?

Try to do a hard reset of the VDSL2 modem and it might solve your problem.


It could also be you're on the boarderline of VDSL coverage, the Technicolor modems sync quite aggressively so the slow speeds could well be packet loss. Call up 0800 22 55 98 and log a fault to get a chorus tech to come around. Also do try a hard reset just in case that fixes the issue.




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  Reply # 866878 26-Jul-2013 22:46
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nzcloud9: Hello

Can someone please explain wht in my event log i have different chipset vendor
Other people have

Chipset Vendor ID (Local/Remote):         BDCM / IKNS

I have

Chipset Vendor ID (Local/Remote):BDCM / BDCM

What is the difference between IKNS & BDCM??

Also this is day 10 of my vdsl connection and have only had one resync on the first day.


All depends on what type of DSLAM you're connected to :) People will see either IKNS (for newer DSLAMS) or BDCM (for older ones) netherless, they're both the same VDSL experience.




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Reply # 866956 27-Jul-2013 03:29
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nightieripper: Grrr

ordered vdsl  fortnight ago...and promptly received txt saying they would install it today between 12-5..Great!! 

just rang telecom as chorus guy is MIA... its now been bumped to tomorrow .. wife been home all afternoon waiting..

now I am in the dog box!!....

thanks Chorus / Telecom


ok all is forgiven - chorus guy turned up, ran new cable and vdsl up and running as promised..... went from 11 down 1 up to 39 down 8 up !!!




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  Reply # 866992 27-Jul-2013 10:30
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Thought I'd have a play with the new VDSL2 router on my current ISP before my install on Thursday.
My adsl line attenuation dropped from 6.0db to 4.0db and the sync speed is slightly higher.  So far this is all with a plugin filter only.





Speedtest

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Master Geek


  Reply # 866995 27-Jul-2013 10:52
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Seems like a decent connection probably at least 40/10 sync on vdsl

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  Reply # 867006 27-Jul-2013 11:41
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As below, been pretty good over the first ten days but no resyncs?, guess that means my line is pretty much not going to differ from stats below.
I will add that i am happy with these speeds...just wondered why no DLM as yet.


DSL Connection

Link Information

Uptime: 1 day, 1:31:41

DSL Type: ITU-T G.993.2

Bandwidth (Up/Down) [kbps/kbps]: 7,801 / 36,311

Data Transferred (Sent/Received) [B/B]: 0 / 0

Output Power (Up/Down) [dBm]: 429496720.0 / 13.5

Line Attenuation (Up/Down) [dB]: 22.3 / 10.7

SN Margin (Up/Down) [dB]: 11.8 / 12.4

System Vendor ID (Local/Remote): TMMB / ----

Chipset Vendor ID (Local/Remote): BDCM / IKNS

Loss of Framing (Local/Remote): 0 / 0

Loss of Signal (Local/Remote): 0 / 0

Loss of Power (Local/Remote): 0 / 0

Loss of Link (Remote): -

Error Seconds (Local/Remote): 2 / 0

FEC Errors (Up/Down): 2,739 / 9,393

CRC Errors (Up/Down): 0 / 3

HEC Errors (Up/Down): 0 / 3

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Master Geek
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  Reply # 867019 27-Jul-2013 12:28
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Hi all

here is my latest speedtest after a week of being connected



are these stats showing that i am now on DLM-1 ?



Thanks Greg

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  Reply # 867149 27-Jul-2013 18:19
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Yes you are on DLM -1

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Wannabe Geek


  Reply # 867310 28-Jul-2013 10:53
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Looking for some help please

Trying to use Telnet to get some stats on my Technicolour VDSL2 connection, but I am asked for a username and password for 192.168.1.254

Anyone know what username & password I am meant to be using?

have tried user@xtrabb.co.nz and password as password but doesn't work

202 posts

Master Geek
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  Reply # 867314 28-Jul-2013 11:03
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Vince69: Looking for some help please

Trying to use Telnet to get some stats on my Technicolour VDSL2 connection, but I am asked for a username and password for 192.168.1.254

Anyone know what username & password I am meant to be using?

have tried user@xtrabb.co.nz and password as password but doesn't work


From Google: "Log in with Username: SuperUser. The password is either O2Br0ad64nd or the serial number of your router printed on its underside (excluding the bit in brackets)."

Try it :)




Sorry about my English guys :>

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Master Geek
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  Reply # 867326 28-Jul-2013 11:43
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Kirdog:
Vince69: Looking for some help please

Trying to use Telnet to get some stats on my Technicolour VDSL2 connection, but I am asked for a username and password for 192.168.1.254

Anyone know what username & password I am meant to be using?

have tried user@xtrabb.co.nz and password as password but doesn't work


From Google: "Log in with Username: SuperUser. The password is either O2Br0ad64nd or the serial number of your router printed on its underside (excluding the bit in brackets)."

Try it :)


I don't think that is it!

For Telnet

telnet 192.168.1.254
Username: Administrator
Password: (blank)

xdsl info expand=enabled



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Wannabe Geek


  Reply # 867337 28-Jul-2013 12:46
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Thanks JonoNZ, that worked just fine

Does this also tell me what DML profile I am on?

202 posts

Master Geek
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  Reply # 867666 29-Jul-2013 09:59
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LOL, telecom VDSL modem has been arrived to me today, but my connection declined.

Can i leave it with me or i need to return it?

(:




Sorry about my English guys :>

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