Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




61 posts

Master Geek


# 124658 15-Jul-2013 13:21
Send private message

Hi All

Any advice on how long I should wait for Telecom to come back and acknowledge my application for ultraVDSL.
I completed the form last Friday at about the same time as it is today the following Monday.
No acknowledgement in any form (it seams from reading the forums that 24hrs to text message is common)
Any suggestions about how long I should wait before trying to make contact again.

Thanks and Regards

Create new topic
2868 posts

Uber Geek

Trusted
Lifetime subscriber

  # 855832 15-Jul-2013 13:31
Send private message

so nearly one full working day




Galaxy S8

 

Garmin  Vivoactive 3




15219 posts

Uber Geek


  # 855856 15-Jul-2013 14:02
Send private message

Did you get an automated autoreply after filling in the form? Maybe you need to phone them, as some companies seem to provide far better instant support over the phone, than they do online for some reason.

 
 
 
 


222 posts

Master Geek

Trusted

  # 855879 15-Jul-2013 14:39
Send private message

Reanalyse: Hi All

Any advice on how long I should wait for Telecom to come back and acknowledge my application for ultraVDSL.
I completed the form last Friday at about the same time as it is today the following Monday.
No acknowledgement in any form (it seams from reading the forums that 24hrs to text message is common)
Any suggestions about how long I should wait before trying to make contact again.

Thanks and Regards


The online team are really behind and it is taking up to 48 hours to get a response out. There is now an automated reply in place but previously hasn't been

585 posts

Ultimate Geek

Trusted

  # 855897 15-Jul-2013 15:03
Send private message

I signed up on Sat night, got an e-mail message about 8pm that night regarding a very small issue with my account. Got the Comformation email with all the details at 9am Sunday and then a phone call at 4pm Sunday to confirm the Chorus tech.  Pretty amazing that all that happened over the weekend.  It looks like a 9 day wait as my install is on the 23rd.

Create new topic



Switch your broadband provider now - compare prices


Twitter and LinkedIn »



Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Chorus to launch Hyperfibre service
Posted 18-Nov-2019 15:00


Microsoft launches first Experience Center worldwide for Asia Pacific in Singapore
Posted 13-Nov-2019 13:08


Disney+ comes to LG Smart TVs
Posted 13-Nov-2019 12:55


Spark launches new wireless broadband "Unplan Metro"
Posted 11-Nov-2019 08:19


Malwarebytes overhauls flagship product with new UI, faster engine and lighter footprint
Posted 6-Nov-2019 11:48


CarbonClick launches into Digital Marketplaces
Posted 6-Nov-2019 11:42


Kordia offers Microsoft Azure Peering Service
Posted 6-Nov-2019 11:41


Spark 5G live on Auckland Harbour for Emirates Team New Zealand
Posted 4-Nov-2019 17:30


BNZ and Vodafone partner to boost NZ Tech for SME
Posted 31-Oct-2019 17:14


Nokia 7.2 available in New Zealand
Posted 31-Oct-2019 16:24


2talk launches Microsoft Teams Direct Routing product
Posted 29-Oct-2019 10:35


New Breast Cancer Foundation app puts power in Kiwi women's hands
Posted 25-Oct-2019 16:13


OPPO Reno2 Series lands, alongside hybrid noise-cancelling Wireless Headphones
Posted 24-Oct-2019 15:32


Waikato Data Scientists awarded $13 million from the Government
Posted 24-Oct-2019 15:27


D-Link launches Wave 2 Unified Access Points
Posted 24-Oct-2019 15:07



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.