Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.
Filter this topic showing only the reply marked as answer View this topic in a long page with up to 500 replies per page Create new topic
1 | 2 | 3 | 4 | 5 | 6 | 7
202 posts

Master Geek
+1 received by user: 23


  Reply # 868199 29-Jul-2013 22:33
Send private message

AppleJackXD:
Kirdog:
AppleJackXD:
hio77:
AppleJackXD: Here are my stats on the Technicolor router 



need to dig down to the stats themselves, this is my pet hate with the tecnicolours, all the juicy stats need to be hunted down..

just keep clicking till you get to line attention error rates etc



do you currently have a master filter installed? if you are indeed 8db by the prequal, would have expected far higher than 10mbit..


No i have no splitter was waiting for the one that comes with the vdsl2 since we just payed the 99 dollar install fee





I know getting my phone wiring re done would deffinetly give me a jump in speed so should i get new phone wiring this week or just wait for my vdsl2 ?



Wait for technician, hope he will solve your problems. And don't worry about ADSL2+ or ADSL0.1 or +100500LSDA...  You will get VDSL2, just wait! :)


Yeah i know it's coming michaelmurphy told me he checked it all out.... I just wanted a install date from the guy on the phone that's all and im angry he lied to me.


What you are angry about, you will get VDSL2, cmon stop being angry :> . About "lie" i post above, people can create errors, it's normal life things.

Also install dates depends on many factors like: how is team busy, weather, technical conditions and many many other. Just wait :)




Sorry about my English guys :>

Meow
7893 posts

Uber Geek
+1 received by user: 3918

Moderator
Trusted
Lifetime subscriber

  Reply # 868201 29-Jul-2013 22:40
One person supports this post
Send private message

I've already investigated this before you guys jump to conclusions :)

The problem is due to very bad internal wiring according to the DSLAM and whilst line stats have changed Telecom as a company does not do any form of rate limiting, for example I sync at 19mbit and from a speedtest get approx 16mbit, this is normal for any xDSL network due to overhead, packet lost, forward error correction and the amount of hoops the traffic has to jump through to reach it's destination.

This is his line, it has improved over the weeks but should be very good once the master filter is installed for VDSL.












150 posts

Master Geek
+1 received by user: 11
Inactive user


  Reply # 868202 29-Jul-2013 22:42
Send private message

Kirdog:
AppleJackXD:
Kirdog:
AppleJackXD:
hio77:
AppleJackXD: Here are my stats on the Technicolor router 



need to dig down to the stats themselves, this is my pet hate with the tecnicolours, all the juicy stats need to be hunted down..

just keep clicking till you get to line attention error rates etc



do you currently have a master filter installed? if you are indeed 8db by the prequal, would have expected far higher than 10mbit..


No i have no splitter was waiting for the one that comes with the vdsl2 since we just payed the 99 dollar install fee





I know getting my phone wiring re done would deffinetly give me a jump in speed so should i get new phone wiring this week or just wait for my vdsl2 ?



Wait for technician, hope he will solve your problems. And don't worry about ADSL2+ or ADSL0.1 or +100500LSDA...  You will get VDSL2, just wait! :)


Yeah i know it's coming michaelmurphy told me he checked it all out.... I just wanted a install date from the guy on the phone that's all and im angry he lied to me.


What you are angry about, you will get VDSL2, cmon stop being angry :> . About "lie" i post above, people can create errors, it's normal life things.

Also install dates depends on many factors like: how is team busy, weather, technical conditions and many many other. Just wait :)


Im just frustrated because it's been nearly a month I've been waiting i haven't heard anyone waiting this long i just don't want 1 month to turn into 2 months then 3 months of waiting. If it wasn't for me ringing up last week my connection wouldn't have been migrated to adsl2+ so i could upgrade to VDSL2  the first towo weeks was a waste because nobody set my line up to migrate to adsl2+ they pretty much forgot about me until i told them hey i have been waiting over 2 weeks whats happening... they said oh you were supposed to be migrated to adsl2+ sorry we will fix this for you now.... I have been very polite on the phone im just annoyed im pretty sure im right to be annoyed after the guy on the phone flat out lied and said i had ads1 and hadn't migrated yet after 2 telecom guys told me i have and im using the internet on my ads2+/VDSL2 router which is not adsl1 compatible.



150 posts

Master Geek
+1 received by user: 11
Inactive user


  Reply # 868203 29-Jul-2013 22:44
Send private message

michaelmurfy: I've already investigated this before you guys jump to conclusions :)

The problem is due to very bad internal wiring according to the DSLAM and whilst line stats have changed Telecom as a company does not do any form of rate limiting, for example I sync at 19mbit and from a speedtest get approx 16mbit, this is normal for any xDSL network due to overhead, packet lost, forward error correction and the amount of hoops the traffic has to jump through to reach it's destination.

This is his line, it has improved over the weeks but should be very good once the master filter is installed for VDSL.








Thanks Michael Pikachu Murphy : ) you are always the best of help : ) im just annoyed at the guy i talked to on the phone who gave me false info... I guess i should just not be so impatient lol

1255 posts

Uber Geek
+1 received by user: 288


  Reply # 868204 29-Jul-2013 22:45
Send private message

Your IP address 222.154.134.* tells me you are still on a FIPD connection.
You need to migrated from FIPD onto another type of connection called BBA which can take a week or two depending on your billing cycle.
FIPD can only support standard ADSL2+ broadband.
BBA supports both standard ADSL2+ and their new "Ultra" broadband.

Meow
7893 posts

Uber Geek
+1 received by user: 3918

Moderator
Trusted
Lifetime subscriber

  Reply # 868205 29-Jul-2013 22:47
Send private message

AppleJackXD: 

Im just frustrated because it's been nearly a month I've been waiting i haven't heard anyone waiting this long i just don't want 1 month to turn into 2 months then 3 months of waiting. If it wasn't for me ringing up last week my connection wouldn't have been migrated to adsl2+ so i could upgrade to VDSL2  the first towo weeks was a waste because nobody set my line up to migrate to adsl2+ they pretty much forgot about me until i told them hey i have been waiting over 2 weeks whats happening... they said oh you were supposed to be migrated to adsl2+ sorry we will fix this for you now.... I have been very polite on the phone im just annoyed im pretty sure im right to be annoyed after the guy on the phone flat out lied and said i had ads1 and hadn't migrated yet after 2 telecom guys told me i have and im using the internet on my ads2+/VDSL2 router which is not adsl1 compatible.


I do understand your frustration, and will get somebody to check it up tomorrow for you, migrating from FIPD to EUBA does take a bit of time though and this is not just humans doing it, it's the systems and how they talk to Chorus to get a profile change done on your line too, from here we're needing to wait until the migration service order is closed off correctly before migrating the line to VDSL else you'll get more issues and I'm sure you wouldn't want that :)

Better play it safe than be sorry and rush things, it's all happening and I'd estimate it'll all happen very soon.






150 posts

Master Geek
+1 received by user: 11
Inactive user


  Reply # 868206 29-Jul-2013 22:48
Send private message

yitz: Your IP address 222.154.134.* tells me you are still on a FIPD connection.
You need to migrated from FIPD onto another type of connection called BBA which can take a week or two depending on your billing cycle.
FIPD can only support standard ADSL2+ broadband.
BBA supports both standard ADSL2+ and their new "Ultra" broadband.



Oh lol so even though i am now adsl2 the FIPD thing followed me again lol ? Ok well i feel so stupid lol so im on the fipd thing still ? ok im sorry for getting kinda mad lol i feel so silly now... i thought once i changed to adsl2+ i wouldn't be on that fipd thing : (



150 posts

Master Geek
+1 received by user: 11
Inactive user


  Reply # 868207 29-Jul-2013 22:50
Send private message

michaelmurfy:
AppleJackXD: 

Im just frustrated because it's been nearly a month I've been waiting i haven't heard anyone waiting this long i just don't want 1 month to turn into 2 months then 3 months of waiting. If it wasn't for me ringing up last week my connection wouldn't have been migrated to adsl2+ so i could upgrade to VDSL2  the first towo weeks was a waste because nobody set my line up to migrate to adsl2+ they pretty much forgot about me until i told them hey i have been waiting over 2 weeks whats happening... they said oh you were supposed to be migrated to adsl2+ sorry we will fix this for you now.... I have been very polite on the phone im just annoyed im pretty sure im right to be annoyed after the guy on the phone flat out lied and said i had ads1 and hadn't migrated yet after 2 telecom guys told me i have and im using the internet on my ads2+/VDSL2 router which is not adsl1 compatible.


I do understand your frustration, and will get somebody to check it up tomorrow for you, migrating from FIPD to EUBA does take a bit of time though and this is not just humans doing it, it's the systems and how they talk to Chorus to get a profile change done on your line too, from here we're needing to wait until the migration service order is closed off correctly before migrating the line to VDSL else you'll get more issues and I'm sure you wouldn't want that :)

Better play it safe than be sorry and rush things, it's all happening and I'd estimate it'll all happen very soon.


Thanks Pikachu : ) i didn't realize i was still on fipd connection thing... Can you close this thread now :D sorry i was confused thought i had the new connection type already.

202 posts

Master Geek
+1 received by user: 23


  Reply # 868220 29-Jul-2013 23:15
Send private message

yitz: Your IP address 222.154.134.* tells me you are still on a FIPD connection.
You need to migrated from FIPD onto another type of connection called BBA which can take a week or two depending on your billing cycle.
FIPD can only support standard ADSL2+ broadband.
BBA supports both standard ADSL2+ and their new "Ultra" broadband.


Just interesting, how to check on which one i'm sitting? FPID or BBA or something else xD  




Sorry about my English guys :>

3960 posts

Uber Geek
+1 received by user: 836


  Reply # 868221 29-Jul-2013 23:16
Send private message

Did you say you're 132 feet from the exchange? Sorry, I don't use that system. Can I get that in metric (metres maybe)?

202 posts

Master Geek
+1 received by user: 23


  Reply # 868224 29-Jul-2013 23:18
Send private message

quickymart: Did you say you're 132 feet from the exchange? Sorry, I don't use that system. Can I get that in metric (metres maybe)?


40.234 metres




Sorry about my English guys :>

681 posts

Ultimate Geek
+1 received by user: 222

Trusted
Spark NZ

  Reply # 868225 29-Jul-2013 23:19
Send private message

AppleJackXD as I told you at the end of last week you're not on ADSL1, you're on FIPD which supports both ADSL1 and ADSL2+.
I also told you that you are likely to be migrated early this week due various issues I described to you.

Once you are migrated, you will be given an install date for VDSL.
Hold tight, it is coming.




My views are my own, and may not necessarily represent those of my employer.

681 posts

Ultimate Geek
+1 received by user: 222

Trusted
Spark NZ

  Reply # 868227 29-Jul-2013 23:23
Send private message

yitz: Your IP address 222.154.134.* tells me you are still on a FIPD connection.


While you are correct, I wouldn't rely on IP ranges too much as IP address ranges are being continuously migrated too.




My views are my own, and may not necessarily represent those of my employer.



150 posts

Master Geek
+1 received by user: 11
Inactive user


  Reply # 868230 29-Jul-2013 23:31
Send private message

cbrpilot: AppleJackXD as I told you at the end of last week you're not on ADSL1, you're on FIPD which supports both ADSL1 and ADSL2+.
I also told you that you are likely to be migrated early this week due various issues I described to you.

Once you are migrated, you will be given an install date for VDSL.
Hold tight, it is coming.
\

ok thanks cbrpilot im sorry im not really that smart when it comes to internet connections lol i thought because i changed to adsl2+ i wasn't on fipd anymore.... I was kinda confused but now you guys cleared up my confusion : )



150 posts

Master Geek
+1 received by user: 11
Inactive user


  Reply # 868235 30-Jul-2013 00:16
Send private message

Thanks everyone for your help 
oh and im actually 338 feet from the phone cabinet 103 meters.

1 | 2 | 3 | 4 | 5 | 6 | 7
Filter this topic showing only the reply marked as answer View this topic in a long page with up to 500 replies per page Create new topic

Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.