Telecom 4G launch 12 Nov 2013

Forums › Spark New Zealand (including Skinny and BigPipe) › Telecom 4G launch 12 Nov 2013

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#927212 4-Nov-2013 19:58

I have the sim, but there is no menu that I can find to turn 4g on and off? is this something that telecom have to enable on their end first?

Richard rich.ms

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#927216 4-Nov-2013 19:59

richms: I have the sim, but there is no menu that I can find to turn 4g on and off? is this something that telecom have to enable on their end first?

It depends on the handset. Is it 4G-enabled? Handsets sold until now weren't enabled and are receiving updates to have this. My Nokia Lumia 1020 for example received the update last week and 4G shows up in the mobile connection settings now.

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#927218 4-Nov-2013 20:01

I bought it from JB hifi on the day after launch, its not bogged down with any carrier specific software so I would assume it is good to go on all networks?

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#927221 4-Nov-2013 20:02

What handset is this?

richms

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#927224 4-Nov-2013 20:04

Note 3

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#927233 4-Nov-2013 20:17

go to Settings
More networks
mobile networks
Network mode and should be there

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#927237 4-Nov-2013 20:32

just WCDMA/GSM WCDMA only and GSM only in the network mode screen, the mobile networks menu has Mobile data (turns it all off) Data roaming, accesspoint names, network mode and network operators.

Nothing at all for 4g in there.

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#927238 4-Nov-2013 20:33

richms: just WCDMA/GSM WCDMA only and GSM only in the network mode screen, the mobile networks menu has Mobile data (turns it all off) Data roaming, accesspoint names, network mode and network operators.

Nothing at all for 4g in there.

4G is not enabled then

richms

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#927241 4-Nov-2013 20:44

So is it something telecom do via the new sim card or do I have to do it before the 12th?

Richard rich.ms

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#927243 4-Nov-2013 20:47

richms: So is it something telecom do via the new sim card or do I have to do it before the 12th?

Software update required for the handset not SIM related

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#927244 4-Nov-2013 20:49

Hmm, it says 4g on the faux leather back so its a bit crap if it isnt actually capable of it.

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#927245 4-Nov-2013 20:51

richms: Hmm, it says 4g on the faux leather back so its a bit crap if it isnt actually capable of it.

Not at all handset does support 4G once software updated on handset

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#927301 4-Nov-2013 22:48

johnr:
richms: Hmm, it says 4g on the faux leather back so its a bit crap if it isnt actually capable of it.

Not at all handset does support 4G once software updated on handset

Just out of curiosity, what would happen if he popped Vodafone SIM in the handset? Would 4G options show up then or would it still require telecom to unlock that capability?

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#927316 4-Nov-2013 22:52

It's not a telecom handset so I don't know why they would have anything to do with 4G working or not on Vodafone.

I will try to get a Vodafone sim on a 4G plan and try it in the next couple of days. If no 4G then will hit up Samsung support for a solution.

Richard rich.ms

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#927348 5-Nov-2013 06:28

tardtasticx:
johnr:
richms: Hmm, it says 4g on the faux leather back so its a bit crap if it isnt actually capable of it.

Not at all handset does support 4G once software updated on handset

Just out of curiosity, what would happen if he popped Vodafone SIM in the handset? Would 4G options show up then or would it still require telecom to unlock that capability?

No as it's not SIM card related all back to the handset and there is no such thing as a 4G SIM

The new SIM is a requirement for Telecom NZ customers so IMSI is provisioned on the HSS

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