Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


Filter this topic showing only the reply marked as answer View this topic in a long page with up to 500 replies per page Create new topic
1 | 2 
28260 posts

Uber Geek

Moderator
Trusted
Biddle Corp
Lifetime subscriber

  # 915594 15-Oct-2013 17:07
Send private message

You need a username or password if you're connecting from the Telecom network.



15140 posts

Uber Geek


  # 915598 15-Oct-2013 17:13
Send private message

I have got it partly solved after speaking to their faults team. One problem is that telecom have recently made changes to their login pages, so with the bookmark I had, their system was redirecting me to a portal that was wrong. It automatically logged me in to view all the  account details, but the top up page didn't detect that I was on 3G, to automatically log me in. Still not sure why it didn't work, but it doesn't.

The URL was different to the one the tech was trying. The version of the page I am now using does let me top up. It is a mobile web page interface, rather than a full web page interface. I still can't login via the telecom website, but I was told I may have to contact 123 to set up a new account for that, and that for prepay users it can be a bit hit and miss as to how well it works. Also can't use the mobile app, as the tech was saying it was still new, and you needed txt capability for that to register for it. But hopefully eventually it will work for prepay ipad users.

 
 
 
 


1948 posts

Uber Geek
Inactive user


  # 915654 15-Oct-2013 18:50
Send private message

Login to http://www.telecom.co.nz/ytmobile over 3g and click on the change password button up the top right.

Then after you have set your password login using that into the Telecom mobile app. As they use the same password.

If you still can't figure it out message me your mobile number and sim puk and the password you want and I will set it.



15140 posts

Uber Geek


  # 915657 15-Oct-2013 18:56
One person supports this post
Send private message

plambrechtsen: Login to http://www.telecom.co.nz/ytmobile over 3g and click on the change password button up the top right.

Then after you have set your password login using that into the Telecom mobile app. As they use the same password.

If you still can't figure it out message me your mobile number and sim puk and the password you want and I will set it.


Thanks that worked :)

1948 posts

Uber Geek
Inactive user


  # 915692 15-Oct-2013 20:13
Send private message

mattwnz:
plambrechtsen: Login to http://www.telecom.co.nz/ytmobile over 3g and click on the change password button up the top right.

Then after you have set your password login using that into the Telecom mobile app. As they use the same password.

If you still can't figure it out message me your mobile number and sim puk and the password you want and I will set it.


Thanks that worked :)


Sweet. Glad you're sorted. :)

121 posts

Master Geek


  # 915699 15-Oct-2013 20:21
One person supports this post
Send private message

mattwnz:
plambrechtsen: Login to http://www.telecom.co.nz/ytmobile over 3g and click on the change password button up the top right.

Then after you have set your password login using that into the Telecom mobile app. As they use the same password.

If you still can't figure it out message me your mobile number and sim puk and the password you want and I will set it.


Thanks that worked :)


Same here - thanks from me too.

1948 posts

Uber Geek
Inactive user


  # 915708 15-Oct-2013 20:39
Send private message

Boom two punters sorted out in one hit.

 
 
 
 


1170 posts

Uber Geek

Trusted

  # 916923 18-Oct-2013 10:41
Send private message

mattwnz:
They said I would need a telecom phone to put the sim into, so I could receive the text messages. I just wonder why this couldn't be emailed instead. 


I guess that would be because an email address isn't "hard set" to the phone itself, so it would be a security issue. Texting is the only way they can send a message that definitley, 100%, confirms that it was received and then authorised by the person that has that mobile number.

1948 posts

Uber Geek
Inactive user


  # 916927 18-Oct-2013 10:51
Send private message

steve98:
mattwnz:
They said I would need a telecom phone to put the sim into, so I could receive the text messages. I just wonder why this couldn't be emailed instead. 


I guess that would be because an email address isn't "hard set" to the phone itself, so it would be a security issue. Texting is the only way they can send a message that definitley, 100%, confirms that it was received and then authorised by the person that has that mobile number.


That is indeed the problem, the only way to know who you are is to send your phone a SMS message. It's been talked about extensively about the different ways this could be achieved and there is no single simple answer for it.

1170 posts

Uber Geek

Trusted

  # 916936 18-Oct-2013 11:07
Send private message

That is a tough one. How do Voda or 2degrees do it? Do they have the same issues?

22490 posts

Uber Geek

Trusted
Subscriber

  # 916976 18-Oct-2013 12:08
Send private message

Is there no way they could use a Stk menu to issue a new password?




Richard rich.ms

1170 posts

Uber Geek

Trusted

  # 916985 18-Oct-2013 12:17
Send private message

richms: Is there no way they could use a Stk menu to issue a new password?


Hmm yes seems that is possible. Ugly but functional:

YouTube clip here

1 | 2 
Filter this topic showing only the reply marked as answer View this topic in a long page with up to 500 replies per page Create new topic



Twitter and LinkedIn »



Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Major Japanese retailer partners with smart New Zealand technology IMAGR
Posted 14-Oct-2019 10:29


Ola pioneers one-time passcode feature to fight rideshare fraud
Posted 14-Oct-2019 10:24


Spark Sport new home of NZC matches from 2020
Posted 10-Oct-2019 09:59


Meet Nola, Noel Leeming's new digital employee
Posted 4-Oct-2019 08:07


Registrations for Sprout Accelerator open for 2020 season
Posted 4-Oct-2019 08:02


Teletrac Navman welcomes AI tech leader Jens Meggers as new President
Posted 4-Oct-2019 07:41


Vodafone makes voice of 4G (VoLTE) official
Posted 4-Oct-2019 07:36


2degrees Reaches Milestone of 100,000 Broadband Customers
Posted 1-Oct-2019 09:17


Nokia 1 Plus available in New Zealand from 2nd October
Posted 30-Sep-2019 17:46


Ola integrates Apple Pay as payment method in New Zealand
Posted 25-Sep-2019 09:51


Facebook Portal to land in New Zealand
Posted 19-Sep-2019 18:35


Amazon Studios announces New Zealand as location for its upcoming series based on The Lord of the Rings
Posted 18-Sep-2019 17:24


The Warehouse chooses Elasticsearch service
Posted 18-Sep-2019 13:55


Voyager upgrades core network to 100Gbit
Posted 18-Sep-2019 13:52


Streaming service Acorn TV launches in New Zealand with selection with British shows
Posted 18-Sep-2019 08:55



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.